Forsta (formerly Confirmit): Confirmit-Horizons, the new frontier of experience and research technology, is offered by Forsta. Cutting-edge solutions in CX, VoC, VoE, Qual, Quant, and data visualization are delivered globally.
ThinkSurvey: ThinkSurvey assists in reaching first-time buyers and retaining them. Customer engagement and retention are enhanced effectively.
This comparison report of Forsta (formerly Confirmit) vs. ThinkSurvey is based on a specific set of business needs and context. The comparison uses 1391 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Forsta (formerly Confirmit) and ThinkSurvey
Forsta (formerly Confirmit), Qualtrics Customer Experience, Voxco, etc., belong to a category of solutions that help Customer Experience Management, whereas ThinkSurvey belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Forsta (formerly Confirmit) covers Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.
ThinkSurvey focuses on Market Research, Competitive Intelligence, Content Management, Engagement Management.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Forsta (formerly Confirmit) and ThinkSurvey: Best activities based on customer satisfaction
Forsta (formerly Confirmit) in Action: Unique Activities
How does Forsta (formerly Confirmit) facilitate Market Research?
"...Confirmit s market research helps businesses increase productivity, reporting and maintain competitive edge by incorporating new techniques, such as text analytics and mobile engagement...." Peer review
What Are the key features of Forsta (formerly Confirmit) for Collecting Feedback?
"...It took a lot of time and effort to set up multiple NPS surveys for our organization...." Peer review by Marc E., Customer Expereicen Manager, Insurance
What Are the key features of Forsta (formerly Confirmit) for Engaging Conversational Surveys?
"...All employees, in-stores and corporate, have access to the data and are engaged in the program...." Peer review by Tony Vietti, Enterprise NPS Operations Manager, Best Buy
What Are the key features of Forsta (formerly Confirmit) for Campaign Management?
"...It is used to program a market research survey across the organization...." Peer review by Verified User, Project Manager in Marketing, Research
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve efficiency
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Manage risk
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Improve visibility
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Improve stakeholder relations
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Increase customer life time value
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Launch new products
- See 10 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Forsta (formerly Confirmit) peer evidence is 64% SMB and Mid-Market. ThinkSurvey peer evidence is 100% Enterprise.
| Forsta (formerly Confirmit) | ThinkSurvey | |
|---|---|---|
| Peer score | 4.3 | 4.1 |
| Peer insights | 1356 | 35 |
| Top industries |
Research 54.0%
Management Consulting 14.0%
Information Technology And Services 7.0%
|
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| SMB and Mid-Market | 64.0% | 0.0% |
| Enterprise | 36.0% | 100.0% |
Integrations
Ecosystem partners each product commonly connects with.
Forsta (formerly Confirmit)
News
Latest Forsta (formerly Confirmit) news
Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta For $6.75 Billion: Expands Experience Management (XM) Category Leadership Creating Worlds Largest AI Dataset for Human Experiential Context Ever Assembled
Qualtrics has acquired Press Ganey Forsta for $6.75 billion, enhancing its Experience Management platform with a vast healthcare dataset. This acquisition aims to bridge the experience gap in healthcare by combining AI-driven insights with patient data, enabling predictive and personalized healthcare experiences. The merger marks a significant development in AI and experience management, particularly in healthcare.