Fluid Topics: Fluid Topics is a Content Delivery Platform that publishes technical and product documentation. It creates a self-service portal for users with its software.
Confluence: Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
This comparison of Fluid Topics vs. Confluence draws on 17804 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.
Fluid Topics supports Self-service documentation portal, Technical documentation delivery, Help portal content delivery, Technical documentation portal unification, etc.
Confluence supports IT service management automation, Cloud migration for collaboration tools, Cloud migration for IT operations, IT service request management, etc.
Evidence shows that both products are used for Knowledge management, Customer support, Sales enablement.
Fluid Topics also covers Content management, Customer self-service, Content delivery, Knowledge sharing, etc.
Confluence also covers IT service management, Collaboration platforms, Cloud migration, Project management, etc.
Top use cases: Fluid Topics vs Confluence
Use cases tied to Fluid Topics and Confluence from verified data sources. Click any use case for supporting evidences.
| Fluid Topics | Confluence |
|---|---|
Top Capabilities: Fluid Topics vs Confluence
Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Industries: Fluid Topics vs Confluence
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: Fluid Topics vs Confluence
Share of peer evidence by company size for Fluid Topics and Confluence. Each product segments add up to 100%. Click any segment for supporting evidence.
Fluid Topics and Confluence: Best activities based on customer satisfaction
Fluid Topics in Action: Unique Activities
How efficiently Does Fluid Topics manage your Content Management?
"...Fluid Topics breaks the boundaries of traditional PDF publishing by fully digitalizing content sharing, search and access at the topic level from any source on any device...." Content delivery Platform for Self Service Portal
How does Fluid Topics facilitate Helpdesk Management?
"...Improve your Customer Support knowledge management, directly integrated into Salesforce with Fluid Topics...." Customer Support Software
Confluence in Action: Unique Activities
How can Confluence optimize your Collaboration Workflow?
"...It's important that everyone is on the same page on what you'd like to see in your collaboration software...." Peer review by Rachel M., Assoc. Product Marketing Manager, Information Technology and Services
Why is Confluence the best choice for Knowledge Management?
"...It does not have a "view as" feature where you can see the specific article as someone who is not a registered user, for instance, and that would be very helpful in maintaining the security of your knowledge-base...." Peer review by Kara K, Project Manager, Computer Software
What benefits does Confluence offer for Sales Document Management?
"...It's a great software for depository of documents and to ogranize your documents to share with your organization. ...." Peer review by Verified Reviewer, Retail
What Are the key features of Confluence for Training & Onboarding?
"...Confluence is extremely beneficial in that it allows the Development Team to have a centralized repository to store pertinent information that all team members can access. ...." Peer review by Allison W., Technical Project Manager, Insurance
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Confluence news
Atlassian's Move To Own The Context Powering Enterprise Agentic AI
Atlassian introduced the Agentic Multiplayer Protocol (AMP) at its Team '26 Europe conference, enhancing AI agent integration with its Teamwork Graph. AMP provides organizational context, agent activity visibility, and governance controls across Atlassian's cloud platform. This integration aims to improve accountability and compliance in enterprise AI applications, leveraging Atlassian's existing collaboration tools like Jira and Confluence.
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