Fluid Topics: Product updates, Customer stories, and Insights | 2026 Cuspera

Fluid Topics Customer Success team helps customers get more from their Content Delivery Platform. Customers can send product enhancement requests and get feedback from their Customer Success represen...tative. The team reviews customer sites and suggests improvements based on current features. Fluid Topics customers report a 4.8 out of 5 satisfaction rating. The service includes personalized support and regular feature updates.
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Fluid Topics helped Teradata unify and deliver technical documentation through a cloud-based content delivery platform. Before, Teradata used six tools and had scattered, hard-to-find content. The ne...w solution enabled real-time publishing from Ixiasoft and created a single knowledge center. The portal received 5 million visits in its first year. This improved access for both internal teams and customers.
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Fluid Topics helped Johnson Controls unify content from 80 brands into one process. They deployed 25 documentation portals to support 1 million products. The solution enabled real-time publishing to ...over 60 websites and platforms like Salesforce and Sitecore. Johnson Controls now manages 35,000 documents in 50 languages with centralized access rules and SSO integration. This improved knowledge delivery and streamlined content management for their global operations.
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Fluid Topics helped HPS, a global payment solutions provider, improve their technical documentation. HPS managed hundreds of documents for users, developers, and decision makers. They faced challenge...s with many product variants and document versions. Fluid Topics enabled structured documentation and better search for information. This improved the user experience and made documentation a valuable business asset.
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Fluid Topics helped Darwinbox improve self-service for over 5,000 users. Darwinbox needed to keep up with fast product changes and user growth. They used Fluid Topics to launch a help portal in one m...onth. Users now find answers 8 out of 10 times. Employee release readiness scores rose to 4.7 out of 5. Fluid Topics made content delivery fast, easy, and personalized.
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Fluid Topics helped Liebherr Mining transform technical documentation. The company faced slow processes with static PDFs and hard-to-find content. Fluid Topics delivered a unified documentation porta...l. All users now access technical content easily. Customers get self-service information, boosting engagement. Content is mobile-friendly and works online or offline.
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