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Compare Fivestars vs FellaFeeds

Comparison Summary

For Fivestars vs FellaFeeds comparison, Our AI algorithm looked at 3638 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Fivestars and FellaFeeds to solve their respective business needs.

Pros and cons of Fivestars and FellaFeeds

Fivestars is more suited to businesses that require Loyalty Management and Promotion Management with Promotions where as FellaFeeds is focused towards Loyalty Management and Customer Feedback Management with Promotions .

Both Fivestars and FellaFeeds are Customer Loyalty Management software, peers recommend Fivestars for promotion management and discount management where as FellaFeeds is more known for referral management and loyalty management .

logo Fivestars

Focus area

Fivestars is better than FellaFeeds for

Software Failure Risk

  • low

logo FellaFeeds

Focus area

FellaFeeds is better than Fivestars for

Software Failure Risk

  • medium

About

FiveStars Customer Acquisition and Customer Loyalty Program

FellaFeeds | Create customized feedback app to collect feedback and survey from the customer

Age

2011

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

28

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

track program performance

identify target customers

create engagement based loyalty


promotion management


engagement management

engaging and following up


discount management


sales document management


communication management

sending & publishing communications


sales incentive management



campaign management


rating and review management


generation of new leads


customer feedback management

measuring customer satisfaction


lifetime value management



knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback



referral management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • See 5 more

Top Channels

Channels Used

  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more
  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting