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Compare FieldEdge vs Housecall Pro

Comparison Summary

For FieldEdge vs Housecall Pro comparison, Our AI algorithm looked at 7622 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FieldEdge and Housecall Pro to solve their respective business needs.

Pros and cons of FieldEdge and Housecall Pro

FieldEdge is more suited to businesses that require Sales Document Management and Helpdesk Management with Phone Calls where as Housecall Pro is focused towards Engagement Management with E-Mail and Contact List Management .

Both FieldEdge and Housecall Pro are Field Service Management software, peers recommend FieldEdge for contract management and sales document management where as Housecall Pro is more known for billing and invoice management .

logo FieldEdge

Focus area

FieldEdge is better than Housecall Pro for

Software Failure Risk

  • low

logo Housecall Pro

Focus area

Housecall Pro is better than FieldEdge for

Software Failure Risk

  • medium

About

FieldEdge (formerly dESCO)

Housecall Pro features - Online booking, Schedule ...

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

37

74

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


helpdesk management


contact list management


training & onboarding


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


knowledge management




competitive intelligence


sales call management


rating and review management


billing and invoice management


generation of new leads



courses & assessment

track learning progress


performance management


content management


lead qualification

lead qualification: technographic


conference call management


products & pricelist management


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


campaign management


lifetime value management



payment management


account management




customise loyalty program


loyalty management

customise loyalty program



sales review & feedback


social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve consistency

  • Establish thought leadership

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • website

  • offline

  • text SMS

  • social media

  • mobile app

  • promotions

  • chat

  • Facebook

  • on premises

  • point of sale

  • video

  • games

  • events

  • trade shows

  • review sites

  • Yelp

  • user generated content

  • blogs

  • See 18 more
  • e-mail

  • phone calls

  • mobile

  • website

  • offline

  • text SMS

  • social media

  • mobile app

  • promotions

  • chat

  • Facebook

  • on premises

  • point of sale

  • video

  • games

  • events

  • trade shows

  • review sites

  • Yelp

  • user generated content

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting