Epicor CPQ (formerly KBMax) vs. CloudSense: Comparing Best CPQ Solutions 2026
Overview: Epicor CPQ (formerly KBMax) and CloudSense as CPQ Category solutions.
KBMax and CloudSense are both CPQ solutions with distinct strengths. KBMax excels in data-driven decision-making and supports industries like IT and engineering, catering to enterprises of varying sizes. Its features focus on analytics and integrations. CloudSense offers robust contract management and caters to IT, education, and financial services industries. It's well-suited for enterprises seeking extensive order and sales management capabilities.
Epicor CPQ (formerly KBMax):
KBMax is a Visual CPQ and Product Configuration software used in various industries for complex product configurations. It supports cloud deployment with robust security features, enabling scalability and control.
CloudSense:
CloudSense is an automated, end-to-end sales and commercial order management system for telco and media businesses. Advanced CPQ capabilities are included.
Epicor CPQ (formerly KBMax) and CloudSense: Best activities based on customer satisfaction
KBMax supports activities like sales document and proposal management, aligning with companies needing structured workflows.
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CloudSense facilitates sales, proposal, contract, and order management, appealing to businesses wanting comprehensive sales processes.
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Business Goals
With KBMax, businesses aim to acquire customers and increase revenue, focusing on enhancing customer relationships.
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CloudSense helps in increasing sales and launching new products, supporting goals like entering new markets.
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Core Features
KBMax shines in offering custom reports and powerful integrations, catering to the need for detailed analysis and connection.
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CloudSense stands out with its security features and AI capabilities, appealing to those requiring robust data handling.
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Vendor Support
24/7 support from KBMax with options for phone and email ensures users have constant assistance.
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CloudSense also provides 24/7 support with chat and email options, addressing diverse support needs.
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Segments and Industries
KBMax serves enterprises in IT, engineering, and construction, effective across a range of company sizes.
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CloudSense is popular in IT, education, and financial services, catering to large enterprises and mid-market businesses.
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Operational Alignment
KBMax integrates into companies needing robust documentation and analytics for smooth operations.
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CloudSense is suited for organizations focusing on order and contract complexities, enhancing operational workflows.
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Applying your context and needs changes the comparison
Most deployed common Use Cases for Epicor CPQ (formerly KBMax) and CloudSense
What Are the key features of Epicor CPQ (formerly KBMax) and CloudSense for Products & Pricelist Management?
Kbmax offers a comprehensive suite of features for managing products and pricelists, including a product configurator, proposal generator, and smart pricing tools. Cloudsense emphasizes user-friendliness and empowers non-technical personnel to manage product catalogs. Both tools enable businesses to create accurate pricing and streamline sales processes. Kbmax's workflow management tool allows for customization based on user roles, while Cloudsense focuses on centralizing and synchronizing product data across multiple sales channels.
Epicor CPQ (formerly KBMax) in Action: Unique Use Cases
How can Epicor CPQ (formerly KBMax) enhance your Workflow Management process?
KBMax's Workflow Management capabilities automate sales processes, manage approvals, and track purchaser commitment. It supports various sales channels and enables the creation of specific pricing workflows for different customer types. While the platform offers extensive functionality, it may not be suitable for all organizations due to its complexity and learning curve.
"...On top of that, you can create rules and workflows for discount implementation and pricing approval...."
Peer review from Featured Customers
How can Epicor CPQ (formerly KBMax) enhance your Training & Onboarding process?
KBMax provides comprehensive online training and support. nIt offers a user-friendly interface, incorporating a WYSIWYG approach, and facilitates efficient communication between teams. nThe company demonstrates a proactive approach to development, addressing customer needs and fostering a collaborative environment.
What makes Epicor CPQ (formerly KBMax) ideal for Engagement Management?
The product offers a variety of features and capabilities, enabling businesses to interact with customers efficiently. The platform fosters collaboration and engagement among teams, ultimately leading to increased customer engagement. Its adaptability facilitates growth and development within organizations.
"...Responsibilities
-Architect, develop, maintain and test our next generation cloud configurator platform
-Collaborate with a small team of developers in a fast-paced agile environment
-Engage with KBMax engineers and customers for feedback, feature requests, and solutions
Required Qualifications
-BA/BS or equivalent experience
..."
Front End Web Developer
CloudSense in Action: Unique Use Cases
What solutions does CloudSense provide for Order Management?
CloudSense Order Management enables businesses to configure, price, and quote products and manage orders. It supports automated processes, diverse order types, and integration with existing systems. It is designed for the Salesforce Lightning experience User Interface. However, it lacks support for certain types of orders and might not be suitable for all businesses.
"...Because CloudSense offers the most advanced Order Management solution in the Cloud, BE was able to model even its most complex products and subscription combinations into a system that will allow us to upsell and innovate for years to come...."
Peer review by Chris Stening, Managing Director, BE Wholesale
How can CloudSense optimize your Collaboration Workflow?
The platform facilitates collaboration among internal and external teams. It enables real-time interactions through a secure online portal. Users can leverage built-in tools, such as Salesforce Chatter, to enhance collaboration across departments.
How efficiently Does CloudSense manage your Advertisement?
CloudSense provides a platform that enables publishers to manage and optimize advertising sales and fulfillment. The platform integrates with Salesforce and Google DoubleClick for Publishers, offering real-time visibility of commercial and customer data for cross-media advertising campaigns. The platform also integrates with Ad-Juster FlowIQ to ensure accurate billing and revenue reconciliation for advertisers.
Conexiom Expands Strategic Partnership With Epicor to Advance AI Order and Invoice Automation for Distributors
Epicor and Conexiom have expanded their strategic partnership to enhance AI-powered order and invoice automation for distributors using Epicor's Eclipse and Prophet 21 platforms. This integration aims to streamline order-to-cash cycles, improve operational efficiency, and reduce manual effort for joint customers.
Skyvera attains full TM Forum compliance across 13 CloudSense APIs
Skyvera has achieved full TM Forum compliance for 13 APIs in its CloudSense platform, enhancing integration capabilities for Salesforce-based CPQ and order management. This compliance supports AI integration across telecom and media sales workflows, improving process automation.
