Epicor CPQ (formerly KBMax) vs. CloudSense: Comparing Best CPQ Solutions 2026

Overview: Epicor CPQ (formerly KBMax) and CloudSense as CPQ Category solutions.

KBMax and CloudSense are both CPQ solutions with distinct strengths. KBMax excels in data-driven decision-making and supports industries like IT and engineering, catering to enterprises of varying sizes. Its features focus on analytics and integrations. CloudSense offers robust contract management and caters to IT, education, and financial services industries. It's well-suited for enterprises seeking extensive order and sales management capabilities.

Epicor CPQ (formerly KBMax): KBMax is a Visual CPQ and Product Configuration software used in various industries for complex product configurations. It supports cloud deployment with robust security features, enabling scalability and control.

CloudSense: CloudSense is an automated, end-to-end sales and commercial order management system for telco and media businesses. Advanced CPQ capabilities are included.

Top use cases: Epicor CPQ (formerly KBMax) vs CloudSense

Use cases tied to Epicor CPQ (formerly KBMax) and CloudSense from verified data sources. Click any use case for supporting evidences.

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Top Capabilities: Epicor CPQ (formerly KBMax) vs CloudSense

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Industries: Epicor CPQ (formerly KBMax) vs CloudSense

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Market Segments: Epicor CPQ (formerly KBMax) vs CloudSense

Share of peer evidence by company size for Epicor CPQ (formerly KBMax) and CloudSense. Each product segments add up to 100%. Click any segment for supporting evidence.

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Key Capabilities Supported KBMax supports activities like sales document and proposal management, aligning with companies needing structured workflows. → CloudSense facilitates sales, proposal, contract, and order management, appealing to businesses wanting comprehensive sales processes. →
Business Goals With KBMax, businesses aim to acquire customers and increase revenue, focusing on enhancing customer relationships. → CloudSense helps in increasing sales and launching new products, supporting goals like entering new markets. →
Core Features KBMax shines in offering custom reports and powerful integrations, catering to the need for detailed analysis and connection. → CloudSense stands out with its security features and AI capabilities, appealing to those requiring robust data handling. →
Vendor Support 24/7 support from KBMax with options for phone and email ensures users have constant assistance. → CloudSense also provides 24/7 support with chat and email options, addressing diverse support needs. →
Segments and Industries KBMax serves enterprises in IT, engineering, and construction, effective across a range of company sizes. → CloudSense is popular in IT, education, and financial services, catering to large enterprises and mid-market businesses. →
Operational Alignment KBMax integrates into companies needing robust documentation and analytics for smooth operations. → CloudSense is suited for organizations focusing on order and contract complexities, enhancing operational workflows. →
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Epicor CPQ (formerly KBMax) and CloudSense: Best activities based on customer satisfaction

Most deployed common Activities for Epicor CPQ (formerly KBMax) and CloudSense

What solutions does Epicor CPQ (formerly KBMax) and CloudSense provide for Products & Pricelist Management?
Kbmax offers a comprehensive suite of features for managing products and pricelists, including a product configurator, proposal generator, and smart pricing tools. Cloudsense emphasizes user-friendliness and empowers non-technical personnel to manage product catalogs. Both tools enable businesses to create accurate pricing and streamline sales processes. Kbmax's workflow management tool allows for customization based on user roles, while Cloudsense focuses on centralizing and synchronizing product data across multiple sales channels.
"...Pricing products, proposal management and sales control...." Peer review by Winzah A
"...Empower your teams to launch products and test pricing in minutes, not months...." Digital Commerce on Salesforce from CloudSense

Epicor CPQ (formerly KBMax) in Action: Unique Activities

Why is Epicor CPQ (formerly KBMax) the best choice for Workflow Management?
KBMax's Workflow Management capabilities automate sales processes, manage approvals, and track purchaser commitment. It supports various sales channels and enables the creation of specific pricing workflows for different customer types. While the platform offers extensive functionality, it may not be suitable for all organizations due to its complexity and learning curve.
"...It's going to optimize our workflow and save us lots of man hours and money...." Peer review by Tony Lein, Sr. Application Programmer, Super Radiator Coils
What Are the key features of Epicor CPQ (formerly KBMax) for Training & Onboarding?
KBMax provides comprehensive online training and support. nIt offers a user-friendly interface, incorporating a WYSIWYG approach, and facilitates efficient communication between teams. nThe company demonstrates a proactive approach to development, addressing customer needs and fostering a collaborative environment.
"...Proactive team ready to develop when you need something the software can't do yet...." Peer review by Jean-Philippe L, Analyste Performance
How efficiently Does Epicor CPQ (formerly KBMax) manage your Engagement Management?
The product offers a variety of features and capabilities, enabling businesses to interact with customers efficiently. The platform fosters collaboration and engagement among teams, ultimately leading to increased customer engagement. Its adaptability facilitates growth and development within organizations.
"...More Engaged Customers and Better Connected Teams. ..." Configure, Price & Quote Software

CloudSense in Action: Unique Activities

How can CloudSense optimize your Order Management Workflow?
CloudSense Order Management enables businesses to configure, price, and quote products and manage orders. It supports automated processes, diverse order types, and integration with existing systems. It is designed for the Salesforce Lightning experience User Interface. However, it lacks support for certain types of orders and might not be suitable for all businesses.
"...Because CloudSense offers the most advanced Order Management solution in the Cloud, BE was able to model even its most complex products and subscription combinations into a system that will allow us to upsell and innovate for years to come...." Peer review by Chris Stening, Managing Director, BE Wholesale
How can CloudSense optimize your Collaboration Workflow?
The platform facilitates collaboration among internal and external teams. It enables real-time interactions through a secure online portal. Users can leverage built-in tools, such as Salesforce Chatter, to enhance collaboration across departments.
"...Another perk is users can leverage Salesforce Chatter, a social networking and communication tool, to collaborate effectively...." Peer review from Featured Customers

News

Latest Epicor CPQ (formerly KBMax) news

Epicor Acquires PIM Provider KYKLO

Epicor has acquired KYKLO, a provider of product information management solutions, to enhance its AI-driven cognitive ERP vision. This acquisition aims to help Epicor's customers manage and deploy product information across multiple channels, supporting collaboration with suppliers and strengthening eCommerce strategies.

16/09/2026 - source

Latest CloudSense news

Skyvera attains full TM Forum compliance across 13 CloudSense APIs

Skyvera has achieved full TM Forum compliance for 13 APIs in its CloudSense platform, enhancing integration capabilities for Salesforce-based CPQ and order management. This compliance supports AI integration across telecom and media sales workflows, improving process automation.

25/06/2026 - source