Overview: Ecwid and EKM as E-Commerce Platform Category solutions.

Ecwid and EKM are both E-commerce platforms but cater to different user needs. Ecwid is robust, supporting large enterprises and diverse industries with features like integration, custom reports, and round-the-clock support. It emphasizes acquiring customers and boosting sales through varied channels. EKM targets specific sectors like IT and has fewer capabilities but focuses on loyalty and communication management. While Ecwid suits businesses aiming for comprehensive scale and customer acquisition, EKM supports niche operations with a limited feature set but effective communication management.

Ecwid: Ecwid offers an easy-to-use ecommerce solution for selling online in India, now accepting Indian Rupees. Start your online store today with Ecwid's shopping cart.

EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.

Ecwid and EKM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Ecwid facilitates advertisement, helpdesk, and promotion management. It supports communication and merchandising efficiently, aligning with diverse operational needs. read more →

EKM supports loyalty, communication, and social media management. It aids primarily through sales document and product management for focused operations. read more →

Business Goals

Ecwid helps in acquiring customers and increasing sales. It enhances relationships and digital presence while also building brand awareness. read more →

EKM focuses on acquiring customers and enhancing relationships. It aims to scale practices and improve social presence, emphasizing loyalty and communication. read more →

Core Features

Ecwid offers powerful integrations and custom reports. Security and privacy, ease of migration, and analytics meet the needs of large enterprises. read more →

EKM features data export, custom reports, and basic security. It includes AI-powered tools for niche analytics, suiting specific industry needs. read more →

Vendor Support

Ecwid provides extensive 24/7 support with chat and email options. This comprehensive support suits users handling complex operations. read more →

EKM offers basic chat and 24/7 support. This support level is optimal for small enterprises focusing on essential operations. read more →

Segments and Industries

Ecwid serves large enterprise and retail industries. Food & Beverages and Health sectors also utilize its broad application capabilities. read more →

EKM targets Information Technology with limited scope. Engineering and Real Estate are niche markets using EKM's focused offerings. read more →

Operational Alignment

Ecwid aligns with diverse workflows, fitting large operational scales. It is ideal for industries seeking widespread application. read more →

EKM supports smaller, focused workflows. It is designed for IT sectors requiring specific communication and loyalty functionalities. read more →