cuspera logo CUSPERA

Compare Discourse vs Khoros Communities

Comparison Summary

For Discourse vs Khoros Communities comparison, Our AI algorithm looked at 1500 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Discourse and Khoros Communities to solve their respective business needs.

Pros and cons of Discourse and Khoros Communities

Discourse is more suited to businesses that require Engagement Management with User Generated Content and Community Building with Social Media where as Khoros Communities is focused towards Engagement Management and Social Media Management with Social Media .

logo Discourse

Focus area

Software Failure Risk

  • medium

logo Khoros Communities

Focus area

Software Failure Risk

  • low

About

Discourse - 100% open source discussion platform

Online brand communities to create digital spaces for customers

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

51

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


community building



communication management

sending & publishing communications



knowledge management


workflow management


social media management

social media analytics


sales document management

proposal & quote management


content management

content publishing


customer feedback management


products & pricelist management


training & onboarding


helpdesk management


lifetime value management


campaign management


competitive intelligence


contact list management


advocacy management


customise loyalty program


loyalty management

customise loyalty program



conversion management


Top Goals

Goals Achieved

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more
  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting