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Compare Dialshree vs Koncert

Failure Risk Guidance Security Report ?

Failure Risk for Dialshree medium Failure Risk for Koncert low
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Comparison Summary

For Dialshree vs Koncert comparison, Our AI algorithm looked at 2309 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Dialshree and Koncert to solve their respective business needs.

Pros and cons of Dialshree and Koncert

Dialshree is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Koncert is focused towards Engagement Management with Phone Calls and Account Management with Phone Calls .

Both Dialshree and Koncert are Sales Engagement software, peers recommend Dialshree for touchpoint management and helpdesk management where as Koncert is more known for account management and engaging with scheduling & cadence .

logo Dialshree

Focus area

Dialshree is better than Koncert for

Software Failure Risk

  • medium

logo Koncert

Focus area

Koncert is better than Dialshree for

Software Failure Risk

  • low

About

Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns

Multi-channel sales engagement with personalization at scale

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

39

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (210)

Read Reviews (4)

sales call management

Read Reviews (158)

Read Reviews (16)

call recording

Read Reviews (154)

Read Reviews (15)

communication management

Read Reviews (28)

Read Reviews (7)

sending & publishing communications

Read Reviews (13)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (3)

touchpoint management

Read Reviews (22)

Read Reviews (0)

campaign management

Read Reviews (17)

Read Reviews (1)

campaign analytics

Read Reviews (10)

Read Reviews (0)

customer feedback management

Read Reviews (15)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (9)

Read Reviews (0)

sales document management

Read Reviews (13)

Read Reviews (0)

proposal & quote management

Read Reviews (8)

Read Reviews (0)

training & onboarding

Read Reviews (13)

Read Reviews (1)

business development

Read Reviews (11)

Read Reviews (13)

engagement management

Read Reviews (10)

Read Reviews (78)

engaging and following up

Read Reviews (6)

Read Reviews (57)

contact list management

Read Reviews (7)

Read Reviews (9)

performance management

Read Reviews (6)

Read Reviews (1)

conference call management

Read Reviews (5)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (11)

compliance & governance

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (20)

conversion management

Read Reviews (0)

Read Reviews (8)

workflow management

Read Reviews (0)

Read Reviews (8)

follower management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting