Comparison Summary
This comparison report of Delighted platform vs. Blue Platform is based on a specific set of business needs and context. The comparison uses 3593 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Blue Platform
Delighted platform, Blue Platform, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Blue Platform focuses on Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.
"Delighted gives us the raw feedback from our users – what is working for them and where we can do better. I start each week with the weekly digest just to make sure I’m focusing my time on our users and on our biggest problems. " - Amanda Richardson
"Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and conso...lidated platform for the sharing and distribution of student insights. " - Kristina K
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Delighted platform
Focus area
Delighted platform is better than Blue Platform for
Software Failure Risk
About
Customer feedback tool to gather actionable feedback from your customers
Blue | Experience Management | Software ...
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
22
Total Goals
(we found evidences for)
13
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Enhance customer relationships
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Improve digital and social presence
Top Channels
Channels Used
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e-mail
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video
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website
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newsletter
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user generated content
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blogs
- See 3 more
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e-mail
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video
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website
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newsletter
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user generated content
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blogs
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
