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CustomerGauge vs AddSearch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerGauge vs. AddSearch is based on a specific set of business needs and context. The comparison uses 1395 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerGauge and AddSearch

CustomerGauge, AddSearch, Thematic, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerGauge covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

AddSearch focuses on Social Media Management, Helpdesk Management, Content Management with Website, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerGauge

Focus area

CustomerGauge is better than AddSearch for

Software Failure Risk

  • medium

logo AddSearch

Focus area

Software Failure Risk

  • low

About

Account Experience software for better customer-centric decisions that grow your account faster

Customizable,and enterprise-level site search solution for websites

Age

2013

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

21

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program


helpdesk management


lead qualification

lead qualification: technographic


lifetime value management



competitive intelligence


communication management

sending & publishing communications



rating and review management


campaign management



generation of new leads


knowledge management


training & onboarding



social media analytics


social media management

social media analytics


searching for content



content publishing


content management

searching for content

content publishing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more
  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting