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Compare Copper vs Act!

Comparison Summary

For Copper vs Act! comparison, Our AI algorithm looked at 8929 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Copper and Act! to solve their respective business needs.

Pros and cons of Copper and Act!

Copper is more suited to businesses that require Engagement Management with E-Mail and Contact List Management with E-Mail where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

Both Copper and Act! are CRM software, peers recommend Copper for generation of new leads and helpdesk management where as Act! is more known for drip marketing and campaign management .

logo Copper

Focus area

Copper is better than Act! for

Software Failure Risk

  • medium

logo Act!

Focus area

Act! is better than Copper for

Software Failure Risk

  • medium

About

Copper | CRM Software Built for Google & G-Suite

Act! CR

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

84

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

creating contact list



communication management

tracking & monitoring communications

sending & publishing communications



workflow management


generation of new leads



helpdesk management


business development


sales document management

contract management

proposal & quote management


training & onboarding


pipeline management


relationship management


opportunity management


conversion management


sales call management

meeting management


account management




lead qualification

lead qualification: technographic

lead qualification: demographic


social media management

social media analytics


follower management



campaign management

campaign monitoring


promotion management


discount management



customer feedback management

measuring customer satisfaction




conference call management




competitive intelligence


products & pricelist management


sales review & feedback


rating and review management


content management





segmentation and targeting


relationship marketing









loyalty management


calendar management



knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting