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Compare Clicktools vs Canny

Failure Risk Guidance Security Report ?

Failure Risk for Clicktools low Failure Risk for Canny medium
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Comparison Summary

For Clicktools vs Canny comparison, Our AI algorithm looked at 1717 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clicktools and Canny to solve their respective business needs.

Pros and cons of Clicktools and Canny

Clicktools is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with Website where as Canny is focused towards Collecting Feedback and Engaging Conversational Surveys .

Both Clicktools and Canny are Customer Feedback Management software, peers recommend Clicktools for Measuring CSAT where as Canny is more known for products & pricelist management .

logo Clicktools

Focus area

Clicktools is better than Canny for

Software Failure Risk

  • low

logo Canny

Focus area

Canny is better than Clicktools for

Software Failure Risk

  • medium

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Canny: Customer Feedback Management Tool

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

37

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (128)

Read Reviews (88)

measuring customer satisfaction

Read Reviews (56)

Read Reviews (2)

measuring net promoter score

Read Reviews (6)

Read Reviews (4)

engagement management

Read Reviews (37)

Read Reviews (46)

engaging and following up

Read Reviews (32)

Read Reviews (32)

social media management

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (6)

Read Reviews (0)

telemarketing

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (3)

communication management

Read Reviews (2)

Read Reviews (7)

sending & publishing communications

Read Reviews (2)

Read Reviews (6)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (1)

training & onboarding

Read Reviews (2)

Read Reviews (9)

courses & assessment

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (1)

Read Reviews (2)

customise loyalty program

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (1)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (30)

sales review & feedback

Read Reviews (0)

Read Reviews (13)

community building

Read Reviews (0)

Read Reviews (8)

lifetime value management

Read Reviews (0)

Read Reviews (3)

helpdesk management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting