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Compare Chorus by ZoomInfo vs CallRail

Comparison Summary

This comparison report of Chorus by ZoomInfo vs. CallRail is based on a specific set of business needs and context. The comparison uses 18922 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Chorus by ZoomInfo and CallRail

Chorus by ZoomInfo, CallRail, Gong, Wingman, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Chorus by ZoomInfo was founded in 2000. It covers Sales Coaching with Phone Calls, Sales Rep Engagement with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Phone Calls, etc.

CallRail was established in 2011. CallRail focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Chorus by ZoomInfo

Focus area

Chorus by ZoomInfo is better than CallRail for

Software Failure Risk

  • medium

logo CallRail

Focus area

CallRail is better than Chorus by ZoomInfo for

Software Failure Risk

  • medium

About

Conversation Intelligence Platform for Sales to drive team performance

CallRail | Tracking and analytics for phone calls and web forms

Age

2000

2011

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

37

81

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling

meeting management


training & onboarding



sales review & feedback


talk track creation


communication management

tracking & monitoring communications

sending & publishing communications


knowledge management

creating knowledge base


workflow management


competitive intelligence








campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


helpdesk management



generation of new leads


social media analytics


managing social media account


social media management

social media analytics

managing social media account






contact list management


conversion management


lead qualification: behavioural


lead qualification

lead qualification: behavioural



lifetime value management


contract management


proposal & quote management


sales document management

contract management

proposal & quote management


rating and review management


business development


customer feedback management



revenue cycle management


follower management


products & pricelist management


international marketing


personalized marketing




content management



social media marketing


referral management




account management




customer case management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more
  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve consistency

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • e-mail

  • mass media

  • social media

  • television

  • radio

  • mobile

  • on premises

  • text SMS

  • Facebook

  • mobile app

  • chat

  • print media

  • Instagram

  • point of sale

  • promotions

  • LinkedIn

  • games

  • magazine

  • Slack

  • video

  • newspaper

  • out of home

  • brochure

  • display advertisement

  • user generated content

  • blogs

  • billboards

  • See 27 more
  • phone calls

  • website

  • offline

  • e-mail

  • mass media

  • social media

  • television

  • radio

  • mobile

  • on premises

  • text SMS

  • Facebook

  • mobile app

  • chat

  • print media

  • Instagram

  • point of sale

  • promotions

  • LinkedIn

  • games

  • magazine

  • Slack

  • video

  • newspaper

  • out of home

  • brochure

  • display advertisement

  • user generated content

  • blogs

  • billboards

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting