Overview: CheckMarket Survey and Voxco as Customer Feedback Management Category solutions.

CheckMarket Survey excels in customer feedback management, with a strong emphasis on analytics and custom reporting, making it ideal for enterprises needing robust data handling. Voxco, on the other hand, shines in market research and conversational surveys, catering especially to large enterprises and research-heavy industries. Both products offer comprehensive support, though CheckMarket Survey provides a broader range of support options, meeting the needs of diverse sectors.

CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.

Voxco: Voxco's actionable insights platform helps deliver exceptional CX and drive customer loyalty. Growth is maximized by leveraging gathered and measured data.

CheckMarket Survey and Voxco: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

CheckMarket Survey supports prominently collecting feedback and helpdesk management, crucial for companies looking to improve customer interaction and manage inquiries digitally. read more →

Voxco emphasizes market research and conducting engaging surveys, targeting businesses that need detailed market understanding and customer opinions. read more →

Business Goals

CheckMarket Survey focuses on improving customer satisfaction and acquiring customers, ideal for businesses keen on maintaining high service quality and expanding their client base. read more →

Voxco aims at growing market share and enhancing brand engagement, appealing to companies focused on expanding their influence and engaging consumers better. read more →

Core Features

The strong analytics and custom reporting capabilities in CheckMarket Survey suit enterprise users demanding detailed data insights and flexible reporting options. read more →

Voxco offers robust security and privacy alongside powerful custom reporting, catering to research-focused businesses with a need for secure, customizable data handling. read more →

Vendor Support

CheckMarket Survey provides extensive 24/7, chat, email, and phone support, accommodating enterprises requiring comprehensive and immediate assistance. read more →

Voxco offers 24/7 support along with chat, email, and phone options, but with limited reach compared to CheckMarket Survey, fitting businesses with less complex support demands. read more →

Segments and Industries

CheckMarket Survey predominantly serves enterprise and large enterprises, focusing on sectors like IT and government, showing its versatility across complex and public sector operations. read more →

Voxco caters to large enterprises and research industries, providing tools ideal for extensive data collection and market research strategies. read more →

Operational Alignment

CheckMarket Survey fits seamlessly into large-scale enterprise environments, aligning with extensive data collection and reporting tasks. read more →

Voxco aligns closely with research-driven businesses, supporting operations requiring thorough market analysis and consumer feedback collection. read more →