Comparison Summary
This comparison report of Brand24 vs. Qualtrics Connect is based on a specific set of business needs and context. The comparison uses 4292 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Brand24 and Qualtrics Connect
Brand24, Qualtrics Connect, Awario, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Brand24 covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Helpdesk Management, etc.
Qualtrics Connect focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Brand24 - Social Media Monitoring Tool
Digitally engage with the customers across channels to improve customer experience
Age
2011
2002
Financials
SEED
SERIES C
Business Need
Total Processes
(we found evidences for)
63
56
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Launch new products
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Scale best practices
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase sales & revenue
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Increase customer life time value
- See 5 more
Top Channels
Channels Used
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social media
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mobile
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mobile app
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chat
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Twitter
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Facebook
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phone calls
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website
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user generated content
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blogs
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e-mail
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omnichannel
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Instagram
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Whatsapp
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text SMS
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video
-
games
- See 14 more
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social media
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mobile
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mobile app
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chat
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Twitter
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Facebook
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phone calls
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website
-
user generated content
-
blogs
-
e-mail
-
omnichannel
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Instagram
-
Whatsapp
-
text SMS
-
video
-
games
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
