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Blackbaud Raiser's Edge NXT® vs Keela: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Raiser's Edge NXT® vs. Keela is based on a specific set of business needs and context. The comparison uses 5771 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Raiser's Edge NXT® and Keela

Blackbaud Raiser's Edge NXT®, and Keela belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Raiser's Edge NXT® covers Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

"Thanks to Blackbaud Raiser’s Edge NXT, we have been able to pinpoint our most dedicated donors, connect with them on our mission, and secure a million-dollar gift. " - Rylee Trapp

"We’re making more use of Keela’s artificial intelligence features, Since we figured out how to use Smart Ask in the emails, I’m not worried [about trying to get subscribers to donate on our website]. They can do it right from the emails, and I like ...that it changes the donation amount in the form based on their interactions with us. And it works; it’s given us better results than we’d have gotten from a generic donation form. " - Doug Keesey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Raiser's Edge NXT®

Focus area

Blackbaud Raiser's Edge NXT® is better than Keela for

Software Failure Risk

  • medium

logo Keela

Focus area

Keela is better than Blackbaud Raiser's Edge NXT® for

Software Failure Risk

  • medium

About

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

The Fundraising CRM for Nonprofits

Age

1981

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

63

42

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding





relationship management


workflow management


helpdesk management


contact list management


performance management


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


membership management



campaign management

campaign analytics

campaign monitoring


sales document management

proposal & quote management

contract management


segmentation and targeting


knowledge management


loyalty management

identify target customers


revenue cycle management


trade show marketing


lead qualification

lead qualification: demographic


opportunity management




customer feedback management


products & pricelist management


promotion management



discount management



pipeline management


competitive intelligence



follower management



database marketing



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more
  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting