Txtimpact Overview

This is a summary of the comprehensive capabilities and benefits of Txtimpact based on over 212 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Txtimpact, Keap CRM, Agile CRM, Really Simple Systems CRM, Keela, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Txtimpact is right for your needs? Our Cuspera AI engine can evaluate how Txtimpact fits your specific business needs, industry, and context. Get your personalized assessment report today.

Txtimpact supports business activities such as:

  • Communication Management
  • Campaign Management
  • Helpdesk Management
  • Contact List Management
  • Engaging And Following Up

Txtimpact can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Launch New Products, Build Brand Awareness, etc. It can help manage these activities if you use Text SMS Phone Calls E-Mail etc. for these needs. As a solution, Txtimpact's capabilities include Personalization, Capture Contact, Capture Information, etc.

Txtimpact Construction Vertical is its biggest customer base.

Reviews

"...The email to text feature allows organizations to send text messages and receive replies via email, including Outlook...." Peer review

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Txtimpact solved their SMS Marketing needs. Cuspera uses 212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Txtimpact.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Campaign Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Txtimpact.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with Text SMS and Phone Calls

4.54/5 ★

Read Reviews (22)

"...The email to text feature allows organizations to send text messages and receive replies via email, including Outlook...."
sending & publishing communications

4.32/5 ★

Read Reviews (16)

"...Send Text Messages to employees and customers from Microsoft Outlook. ..."
Campaign Management with Text SMS

4.77/5 ★

Read Reviews (10)

"...TXTImpact was launched by Wire2Air in 2006 to offer web-based Text Messaging and Text Marketing Solutions to allow brands, agencies, and small businesses efficiently build integrated Text Messaging Marketing Campaigns and Text Messaging Services for business communication, emergency alerts for schools and colleges, Text voting service and Bulk Text messaging application...."
Helpdesk Management with Phone Calls and Text SMS

4.71/5 ★

Read Reviews (9)

"...Reduce call center cost and improve customer satisfaction by letting callers contact by text message. ..." Text Marketing Services
PEER EXPERIENCES
Communication Management with Text SMS and Phone Calls

4.54/5 ★

Read Reviews (22)

"...The email to text feature allows organizations to send text messages and receive replies via email, including Outlook...." Peer review
sending & publishing communications

4.54/5 ★

Read Reviews (16)

Campaign Management with Text SMS

4.77/5 ★

Read Reviews (10)

"...TXTImpact was launched by Wire2Air in 2006 to offer web-based Text Messaging and Text Marketing Solutions to allow brands, agencies, and small businesses efficiently build integrated Text Messaging Marketing Campaigns and Text Messaging Services for business communication, emergency alerts for schools and colleges, Text voting service and Bulk Text messaging application...." Peer review
Helpdesk Management with Phone Calls and Text SMS

4.71/5 ★

Read Reviews (9)

"...Reduce call center cost and improve customer satisfaction by letting callers contact by text message. ..." Text Marketing Services

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 212 insights from peers and experts to help you assess how these Txtimpact use cases fit your SMS Marketing needs.

Popular Business Setting

for Txtimpact

Top Industries

  • Construction
  • Entertainment
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market

Peers used Txtimpact to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Txtimpact

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.19/5 ★

Read Reviews (7)
Capture contact

4.62/5 ★

Read Reviews (7)
Capture information

4.62/5 ★

Read Reviews (7)
Feedback surveys

4.48/5 ★

Read Reviews (7)
Alerts: popups & Notifications

4.39/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.19/5 ★

Read Reviews (7)
Capture contact

4.62/5 ★

Read Reviews (7)
Capture information

4.62/5 ★

Read Reviews (7)
Feedback surveys

4.48/5 ★

Read Reviews (7)
Alerts: popups & Notifications

4.39/5 ★

Read Reviews (5)

IT and Other Capabilities

for Txtimpact

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5 ★

Read Reviews (8)
Data Import

4.31/5 ★

Read Reviews (5)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5 ★

Read Reviews (8)
Data Import

4.31/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5 ★

Read Reviews (40)
Email Support

4.68/5 ★

Read Reviews (9)
Phone Support

4.33/5 ★

Read Reviews (4)
Chat Support

4.15/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5 ★

Read Reviews (40)
Email Support

4.68/5 ★

Read Reviews (9)
Phone Support

4.33/5 ★

Read Reviews (4)
Chat Support

4.15/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.62/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.62/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Txtimpact

Overall Risk Meter

Low Medium High

Top Failure Risks for Txtimpact

Vendor Profile Details

Company Name

Txtimpact

Company Website

https://www.txtimpact.com/

HQ Location

Employees

11-50

Social

Financials

PRIVATE