Overview: Blackbaud CRM and Solve CRM as CRM Category solutions.

Blackbaud CRM excels in integration with large enterprises, especially in non-profit sectors, focusing on relationship management and digital presence. Solve CRM offers robust contact management and workflow efficiency, favored by large enterprises across various industries such as real estate and IT. Both products offer comprehensive vendor support, with Blackbaud's strong 24/7 support suitablility for non-profit and education, versus Solve's support preferences and integration for expansive operations.

Blackbaud CRM: Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

Blackbaud CRM and Solve CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Blackbaud CRM supports a range of capabilities including direct marketing, contact list and relationship management, and communication tasks. These functions cater to the intricate requirements of large enterprises and the non-profit sector. read more →

Solve CRM offers capabilities such as contact list management and workflow management. It also supports engagement-focused activities, appealing to industries that prioritize dynamic customer engagement. read more →

Business Goals

Blackbaud CRM aims to enhance customer relationships, increase digital presence, and boost sales. This aligns well with the strategic goals of non-profit organizations seeking to maximize community engagement. read more →

Solve CRM helps organizations enhance customer relationships and acquire new customers. It’s designed to support goals like scaling best practices and increasing revenue live. read more →

Core Features

Blackbaud CRM features strong integration capabilities, coupled with excellent data import and custom reporting options, supporting complex data environments in non-profits. read more →

Solve CRM stands out with its robust integration capabilities and focus on easy data imports. It offers analytics and custom reporting useful for real-time decision making in tech-focused industries. read more →

Vendor Support

Blackbaud CRM provides 24/7 support along with other channels like email, phone, and chat. Its strong support system is crucial for non-profit and educational institutions. read more →

Solve CRM also offers 24/7 support. It emphasizes on phone and email support, providing necessary assistance for its diverse user base including the tech and real estate sectors. read more →

Segments and Industries

Blackbaud CRM is predominantly used by large enterprises in non-profit, education, and healthcare. Its industry focus caters to service and management needs critical to these sectors. read more →

Solve CRM finds its home in large enterprises across varied sectors like real estate, IT, and non-profit, illustrating its versatility in supporting diverse operational strategies. read more →

Operational Alignment

Blackbaud CRM is integrated to fit complex workflows, ideal for large-scale non-profits and educational bodies needing comprehensive management tools. read more →

Solve CRM is tailored for workflows that require collaboration and engagement across various platforms. It supports businesses with dynamic operational needs and scale. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Blackbaud CRM in Action: Unique Use Cases

What solutions does Blackbaud CRM provide for Relationship Management?


Solve CRM in Action: Unique Use Cases

Why is Solve CRM the best choice for Contact List Management?

What Are the key features of Solve CRM for Engagement Management?

Why is Solve CRM the best choice for Workflow Management?

What Are the key features of Solve CRM for Collaboration?

How does Solve CRM facilitate Communication Management?

News

Latest Blackbaud CRM News

Blackbaud Named One of Newsweek's World's Greenest Companies 2025

Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its commitment to sustainability within the software sector for nonprofits, education, and CSR.

19/05/2025 - source

Business Setting

Blackbaud CRM

Solve CRM