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Bigcontacts CRM vs Soffront: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. Soffront is based on a specific set of business needs and context. The comparison uses 1952 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Soffront

Bigcontacts CRM, Soffront, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Soffront focuses on Helpdesk Management with Phone Calls, Generation Of New Leads with Website, Social Media Management with Social Media, Social Media Marketing with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Bigcontacts CRM is better than Soffront for

Software Failure Risk

  • low

logo Soffront

Focus area

Software Failure Risk

  • medium

About

BIGContacts | CRM and email marketing app for small businesses

Soffront - Digital Marketing Company

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

56

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


contact list management


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


campaign management


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management

proposal & quote management

contract management




opportunity management






workflow management


relationship management


social media marketing


reputation management





content publishing


content management

content publishing



subscription management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting