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Apptivo vs Kommo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Apptivo vs. Kommo is based on a specific set of business needs and context. The comparison uses 4688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Apptivo and Kommo

Apptivo, Kommo, Vtiger all-in-one CRM, Vtiger Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Apptivo covers Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.

Kommo focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Apptivo

Focus area

Apptivo is better than Kommo for

Software Failure Risk

  • medium

logo Kommo

Focus area

Kommo is better than Apptivo for

Software Failure Risk

  • low

About

Cloud Business Management Software Suite

Empower your team to sell more effectively

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

76

55

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics




billing and invoice management



relationship management


generation of new leads


opportunity management


pipeline management


conversion management


products & pricelist management


sales call management

meeting management



training & onboarding



customer case management


distribution management


customer feedback management

measuring customer satisfaction


trade show marketing





social media management

social media analytics


lead qualification

lead qualification: demographic



performance management


touchpoint management


channel management


follower management


business development


sales review & feedback




discount management


promotion management




account management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more
  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting