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Alfresco ECM vs Zoho Docs: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Alfresco ECM low Failure Risk for Zoho Docs low
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Comparison Summary

This comparison report of Alfresco ECM vs. Zoho Docs is based on a specific set of business needs and context. The comparison uses 2988 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco ECM and Zoho Docs

Alfresco ECM, Zoho Docs, Nuxeo Platform, DocuShare ECM Platform, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco ECM covers Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Zoho Docs focuses on Collaboration, Sales Document Management, Content Management, Sales Call Management with Phone Calls, etc.

"Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun. " - Dane Austin

"Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. " - Jamie Lupton

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco ECM

Focus area

Alfresco ECM is better than Zoho Docs for

Software Failure Risk

  • low

logo Zoho Docs

Focus area

Zoho Docs is better than Alfresco ECM for

Software Failure Risk

  • low

About

Alfresco Software and Services | ECM

Online File Management Software & Document Repository | Zoho Docs

Age

1996

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

42

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction

content management

Read Reviews (131)

Read Reviews (82)

content sharing

Read Reviews (17)

Read Reviews (78)

content publishing

Read Reviews (10)

Read Reviews (0)

searching for content

Read Reviews (4)

Read Reviews (0)

content curation

Read Reviews (3)

Read Reviews (3)

workflow management

Read Reviews (97)

Read Reviews (6)

collaboration

Read Reviews (71)

Read Reviews (154)

sales document management

Read Reviews (55)

Read Reviews (96)

contract management

Read Reviews (34)

Read Reviews (0)

document sharing

Read Reviews (13)

Read Reviews (85)

digital signature

Read Reviews (5)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

communication management

Read Reviews (24)

Read Reviews (7)

sending & publishing communications

Read Reviews (23)

Read Reviews (7)

helpdesk management

Read Reviews (23)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (8)

engaging and following up

Read Reviews (12)

Read Reviews (8)

customer case management

Read Reviews (12)

Read Reviews (0)

training & onboarding

Read Reviews (11)

Read Reviews (1)

knowledge management

Read Reviews (8)

Read Reviews (1)

social media management

Read Reviews (8)

Read Reviews (3)

social media analytics

Read Reviews (3)

Read Reviews (2)

compliance & governance

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (1)

performance management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (0)

Read Reviews (12)

rating and review management

Read Reviews (0)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting