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17hats vs WhatsApp: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 17hats vs. WhatsApp is based on a specific set of business needs and context. The comparison uses 15751 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 17hats and WhatsApp

17hats, WhatsApp, Time doctor, Kernel IMAP Backup Tool, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

17hats covers Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

WhatsApp focuses on Communication Management with Chat, Contact List Management with Chat, Content Management with Chat, Advertisement with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 17hats

Focus area

17hats is better than WhatsApp for

Software Failure Risk

  • medium

logo WhatsApp

Focus area

WhatsApp is better than 17hats for

Software Failure Risk

  • high

About

A Perfect Business Tool For Solopreneurs -17hats

WhatsApp - Simple. Secure. Reliable messaging.

Age

2004

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

46

117

Total Goals
(we found evidences for)

6

17

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


contact list management

creating contact list



engagement management

engaging and following up


billing and invoice management



training & onboarding



campaign management


payment management



customer feedback management


products & pricelist management


revenue cycle management


calendar management


conversion management




relationship management




sales call management


rating and review management


lead qualification





helpdesk management


scheduling post to social media


managing social media account


engaging on social media


social media analytics


monitoring social media


social media management

scheduling post to social media

managing social media account

engaging on social media

social media analytics

monitoring social media



account management




creating knowledge base


knowledge management

creating knowledge base


promotion management


discount management


conference call management


business development


competitive intelligence


identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


trade show marketing


social media marketing


segmentation and targeting


lifetime value management




international marketing



influencer marketing


create learning path


courses & assessment

create learning path


follower management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Increase average basket value

  • See 14 more

Top Channels

Channels Used

  • chat

  • Whatsapp

  • social media

  • phone calls

  • Facebook

  • video

  • text SMS

  • mobile

  • website

  • offline

  • e-mail

  • promotions

  • user generated content

  • blogs

  • mobile app

  • Instagram

  • on premises

  • Twitter

  • mass media

  • display advertisement

  • Snapchat

  • games

  • Netflix

  • trade shows

  • movies

  • events

  • print media

  • coupons

  • point of sale

  • newspaper

  • support groups

  • Skype

  • Facebook page

  • newsletter

  • magazine

  • review sites

  • Amazon

  • LinkedIn

  • television

  • Pinterest

  • causes and charity

  • Slack

  • out of home

  • brochure

  • Youtube

  • Facebook at work

  • mobile ads

  • omnichannel

  • radio

  • See 46 more
  • chat

  • Whatsapp

  • social media

  • phone calls

  • Facebook

  • video

  • text SMS

  • mobile

  • website

  • offline

  • e-mail

  • promotions

  • user generated content

  • blogs

  • mobile app

  • Instagram

  • on premises

  • Twitter

  • mass media

  • display advertisement

  • Snapchat

  • games

  • Netflix

  • trade shows

  • movies

  • events

  • print media

  • coupons

  • point of sale

  • newspaper

  • support groups

  • Skype

  • Facebook page

  • newsletter

  • magazine

  • review sites

  • Amazon

  • LinkedIn

  • television

  • Pinterest

  • causes and charity

  • Slack

  • out of home

  • brochure

  • Youtube

  • Facebook at work

  • mobile ads

  • omnichannel

  • radio

  • See 46 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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Business Setting