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Customer Loyalty Management Software 2024: Complete Guide - Page 5

Customer Loyalty is a set of programs designed to encourage loyal customer behavior. In particular, Loyalty Management focuses on promoting repeat purchases by the same customer, whether of the same product, or of allied products and services, or even of other products offered by the company. In practice, Loyalty Management involves the design and implementation of processes – both, internal to the business, and where the business interfaces with customers - that enable loyal customer behavior. Lately, rewarding customers for a desirable non-purchase activity such as signing up for newsletters, endorsing the brand on social media, attending brand events, etc. have also been brought under loyalty management’s purview.

Learn why Loyalty Programs are important for your business and how to choose the right software.

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Updated By Cuspera

Last updated: Sep 27, 2024

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196 Customer Loyalty Management Software

DRYVER (formerly Repeat Returns) Icon

DRYVER (formerly Repeat Returns)

4.00
★★★★★
★★★★★

A complete restaurant marketing solution

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Repeat Returns provides businesses with marketing and loyalty solutions. It is built to grow the customer base for businesses that are financially viable, have well-run operations that have the capacity to handle more traffic. Repeat Returns was purpose-built to attract customers, keep them loyal, and increase profits. It even powers national brands right in your local grocery store. It is perfect for restaurants, pizzerias and retailers.

Highlights
Top Business Usecases : Loyalty management,Communication management,Sending & publishing communications
Top Features : Feedback surveys,Rewards,Gamification

Vendor: DRYVER

Company Size: 11-50

HQ Location: Las Vegas, Nevada

Financials: PRIVATE

Sparkfly Icon

Sparkfly

4.00
★★★★★
★★★★★

help marketers maximize acquisition and loyalty programs by connecting consumer behavior with sales

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Sparkfly is an offer management platform that helps marketers maximize customer acquisition and loyalty programs by connecting real-time customer behavior with online and in-store sales. It helps in customer acquisition and improve ROI.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Digital marketing
Top Features : Personalization

Vendor: Sparkfly, Inc

Company Size: 11-50

HQ Location: 1440 Dutch Valley Place NE, Suite 1000, Atlanta, Georgia 30324, US

Financials: PRIVATE

Loyalty Reward Stamp Icon

Loyalty Reward Stamp

4.00
★★★★★
★★★★★

help local businesses attract and keep current customers coming with a mobile loyalty program for phones and tablets

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Loyalty Reward Stamp is a loyalty management platform for small and medium-sized businesses, enabling them to attract and grow their client base by leveraging a rewards centered approach. It assists retailers and shopkeepers with text message marketing and customer engagement. It is designed for restaurants, salons, gyms and spas, and offers a white label solution which allows users to customize the mobile and tablet app with their own business' logo.

Highlights
Top Business Usecases : Loyalty management,Promotion management,Engagement management
Top Features : Rewards,Gamification

Vendor: Loyalty Reward Stamp

Company Size: 1-10

HQ Location: 11469 Olive Blvd, Ste. 163, Saint Louis, MO 63141, US

Financials: PRIVATE

tfg Loyalty Icon

tfg Loyalty

4.25
★★★★★
★★★★★

Loyalty reward platform to maximize the lifetime value of the customers

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tfg Loyalty a loyalty reward platform focuses on loyalty and works with companies of all sizes, helping them to grow and retain their best customers. It helps to maximize the lifetime value of the customer and increase sales and revenue.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Merchandising
Top Features : Rewards,Gamification

Vendor: tfg Loyalty, LLC

Company Size: NA

HQ Location: 1011 Office Park Road, Suite 1, West Des Moines, IA 50265

Financials: NA

Tremendous Icon

Tremendous

4.32
★★★★★
★★★★★

Loyalty rewards platform that automates the delivery of rewards and incentives within application

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Tremendous is a loyalty rewards platform that helps to buy, track, and manage incentives at scale with ease and reward recipients with the choice of gift cards, Visa cards, money, and more. It helps to acquire customers and increase sales and revenue.

Highlights
Top Business Usecases : Sales incentive management,Loyalty management,Market research
Top Features : Rewards,Gamification,Dashboard

Vendor: Tremendous, Inc.

Company Size: 1-10

HQ Location: 1592 Union St, San Francisco, California, US

Financials: SEED

VEMT Experience & Loyalty Cloud Icon

VEMT Experience & Loyalty Cloud

4.00
★★★★★
★★★★★

VEMT – The Experience & Loyalty Cloud. CX, Persuasion ...

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Highlights
Top Business Usecases : Loyalty management,Sending & publishing communications,Communication management
Top Features : Gamification,Personalization,Rewards

Vendor: VEMT Experience Marketing Technology.

Company Size: 11-50

HQ Location: Van Boshuizenstraat 12, Amsterdam, NH 1019AT, NL

Financials: PRIVATE

Solus Icon

Solus

4.12
★★★★★
★★★★★

Hyper-Personalization Engine specializing in customer, marketing and business analytics

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Solus is an application of CRM that enables hyper-personalized marketing at scale. It allows to move from segmented campaigns to individual messages, at scale, whilst reducing discounting.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Training & onboarding
Top Features : Personalization

Vendor: Cartesian Consulting Pvt. Ltd.

Company Size: 51-100

HQ Location: artesian Consulting, 2nd floor, SV Towers, 80 Feet Rd,6th Block, Koramangala Bengaluru, Karnataka 560095

Financials: PRIVATE

Mass Mobile Apps Icon

Mass Mobile Apps

4.55
★★★★★
★★★★★

Custom Loyalty Mobile App Building Platform for Retail

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Mass Mobile Apps is a Custom Loyalty mobile app building platform for eCommerce and Retail businesses, Real Estate, Dentistry and others.

Highlights
Top Business Usecases : Engagement management,Loyalty management,Engaging and following up
Top Features : Alerts: popups & Notifications,Rewards,Gamification

Vendor: Mass Mobile Inc

Company Size: 11-50

HQ Location: 106 Tycos Drive, Suite 3, Toronto, ON M6B 1V9, CA

Financials: PRIVATE

Enjovia Icon

Enjovia

4.00
★★★★★
★★★★★

Online Gift Voucher, Certificate & Card Management Processing Software System

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Enjovia is a gift voucher management system that facilitates and supports the sale of gift experiences, tickets and merchandise for the hospitality, leisure and retail sectors. It is designed to increase gift voucher revenue, simplify processes and improve cash flows. It helps small businesses to significantly increase online gift cards sales.

Highlights
Top Business Usecases : Discount management,Social media analytics,Social media management

Vendor: Enjovia Limited

Company Size: 2-10

HQ Location: Enjovia LTD, Coldra Wood, Chepstow Road, Newport, Gwent NP18 2YB, GB

Financials: PRIVATE

Square Loyalty Icon

Square Loyalty

4.08
★★★★★
★★★★★

Loyalty Program Software that turn walk-ins into repeat business

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Square Loyalty is a digital rewards program that is designed to encourage customer loyalty. It integrates with the Square Point of Sale app and customer directory to keep track of customers' loyalty status, including their loyalty points, rewards earned, redemptions, and more. Square Loyalty automatically accrues loyalty points for customers if they pay by credit card.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Engagement management
Top Features : Rewards,Gamification,Personalization

Vendor: Squareup International Ltd

Company Size: 1001-5000

HQ Location: 20939 Main St, Matheson, Colorado 80830-9702, US

Financials: PRIVATE

WaveToGet Icon

WaveToGet

4.50
★★★★★
★★★★★

Loyalty and Rewards Program to help reach your business goals.

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WaveToGet offers businesses with a physical smart card-based reward program. It is a loyalty card solution for small businesses including auto dealerships, restaurants, manufacturing, retail stores and IT. WaveToGet users can implement various types of loyalty programs to suit their needs and track program performance.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Campaign management
Top Features : Rewards,Gamification,Personalization

Vendor: InfoEmpire, Inc

Company Size: NA

HQ Location: Ashmore, Gold Coast, Queensland 4214, AU

inCust Icon

inCust

4.00
★★★★★
★★★★★

help businesses to build great relationships with customers, partners, and employees

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inCust is a Customer Interactions and Lifecycle Management Platform that helps mass businesses to build great relationships with customers, partners, and employees.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Segmentation and targeting
Top Features : Gamification,Rewards,Personalization

Vendor: inCust Ltd

Company Size: 11-50

HQ Location: London, England

Financials: PRIVATE

Talon.One Icon

Talon.One

4.26
★★★★★
★★★★★

The World's Most Powerful Promotion Engine

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Highlights
Top Business Usecases : Promotion management,Loyalty management,Discount management

Vendor: Talon.One GmbH

Company Size: 11-50

HQ Location: Wiener Str. 10 Berlin, DE

Financials: SERIES A

Eber Icon

Eber

4.00
★★★★★
★★★★★

platform for retailers to grow business one member at a time by delivering excellent consumer

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Eber is a cloud based customer loyalty management solution for both online, offline and omni channel retail markets. The solution enables rewards program, multi-tiered membership and customer insights and includes a customer facing app.

Highlights
Top Business Usecases : Loyalty management,Social media analytics,Social media management
Top Features : Gamification,Personalization,Rewards

Vendor: Eber Pte Ltd

Company Size: NA

HQ Location: 380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Financials: NA

River Cities Customer Loyalty Icon

River Cities Customer Loyalty

4.31
★★★★★
★★★★★

Customer Loyalty tool that allows users to increase the brand awareness by having a frequent buyer program.

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River Cities Customer Loyalty is a loyalty package rewards that give the customers something they want in return for their continued business. It helps to acquire customers and build brand awareness.

Highlights
Top Business Usecases : Contract management,Sales document management,Contact list management
Top Features : Rewards,Gamification,Calculator

Vendor: River Cities Software

Company Size: 2-10

Financials: NA

CXONCLOUD Icon

CXONCLOUD

4.29
★★★★★
★★★★★

CXONCLOUD - The All-In-One Customer Experience App

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Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification

Vendor: CXONCLOUD Inc.

Company Size: 2-10

HQ Location: Ludgate Hill, London, England GB

Financials: NA

Consumer Marketing Platform Icon

Consumer Marketing Platform

4.17
★★★★★
★★★★★

Retail Marketing Platform for Consumer Brands to acquire and engage retail consumers for a life long relationship

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Consumer Marketing Platform enables users to acquire retail consumers at scale via your products and engage them for a life long relationship. It is a comprehensive digital marketing platform to onboard, influence and re-engage retail consumers at scale.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Social media analytics
Top Features : Dashboard

Vendor: NeuroTags, Inc.

Company Size: 11-50

HQ Location: San Jose, California

Financials: PRIVATE

Loyalty Gator Icon

Loyalty Gator

4.08
★★★★★
★★★★★

Loyalty program to maximize customer retention and increase customer spending

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Loyalty Gator provides a loyalty program to business to strengthen the relationship with the customers and allows to collect the important data. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Create transaction based loyalty
Top Features : Rewards,Gamification

Vendor: Loyalty Gator Inc.

Company Size: 11-50

HQ Location: 1 Yonge Street, Suite 1801 Toronto, ON M5E 1W7

Financials: PRIVATE

LoyaltyTrac® Icon

LoyaltyTrac®

4.23
★★★★★
★★★★★

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

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LoyaltyTrac is a loyalty management platform for the automotive industry. It allows businesses to roll out a loyalty program, rewards customers for their purchases and engagement, run marketing campaigns, and track campaign metrics and effectiveness.

Highlights
Top Business Usecases : Loyalty management,Helpdesk management,Social media analytics
Top Features : Rewards,Gamification

Vendor: Affinitiv Inc.

Company Size: 11-50

HQ Location: 2333 San Ramon Valley Boulevard, Suite 425, San Ramon, CA 94583, US

Financials: PRIVATE

Yoyo Loyalty & Rewards Icon

Yoyo Loyalty & Rewards

4.41
★★★★★
★★★★★

Customer loyalty and rewards software

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Yoyo is a mobile wallet that allows users to make payments with their smartphones. The application utilizes innovative mobile payment technology to combine payments, digital receipt collection, and automated loyalty programs through an easy QR code scan. This is a reliable solution designed to revolutionize the brick-and-mortar retail experience for retailers and their customers.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Rewards,Gamification

Vendor: YoYo Group

Company Size: 51-100

HQ Location: London, UK

Financials: SERIES C

Open Loyalty Icon

Open Loyalty

4.35
★★★★★
★★★★★

Loyalty program software to increase profit margin and Customer Lifetime Value.

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Open Loyalty is a customer loyalty software with the API-first approach. Customizable, scalable and secure framework for building loyalty solutions for any eCommerce business. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Loyalty management,Sales incentive management,Campaign management
Top Features : Gamification,Rewards

Vendor: Open Loyalty sp. z o.o.

Company Size: 2-10

HQ Location: Dmowskiego 17, Wroclaw, 50-203, PL

Craver Icon

Craver

4.41
★★★★★
★★★★★

Customized Mobile Apps for Restaurants

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Craver combines the leading mobile user experience with the brand to give the customers an amazing experience. A proven, quality app that represents the brand well, and keeps the customers happy.

Highlights
Top Business Usecases : Loyalty management,Promotion management,Discount management
Top Features : Rewards,Gamification,Alerts: popups & Notifications

Vendor: Craver Solutions Inc

Company Size: 11-50

HQ Location: 777 Hornby St, Suite #1700, Vancouver, BC V6Z 1S4

Financials: PRIVATE

Vouchery Icon

Vouchery

4.19
★★★★★
★★★★★

AI-powered coupon management and automation platform to deliver the right incentive at every stage of the customer life cycle

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Vouchery is an AI-powered coupon management and automation platform that optimizes promo strategy for max customer engagement, at the same time preventing promo code abuse. It helps to drive customer engagement and increase marketing efficiency.

Highlights
Top Business Usecases : Promotion management,Discount management,Engagement management
Top Features : Personalization

Vendor: Vouchery Promotional Services

Company Size: 1-10

HQ Location: 86-90 Paul Street EC2A 4NE London

Financials: PRIVATE

Customer Reward Management [M2] Icon

Customer Reward Management [M2]

3.92
★★★★★
★★★★★

Customer Reward Management - Magento 2 | CedCommerce

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Highlights
Top Business Usecases : Loyalty management,Sales incentive management,Digital marketing
Top Features : Rewards,Gamification

Vendor: CedCommerce Inc.

Company Size: 101-250

HQ Location: CedCommerce Inc, 1812 N Columbia Blvd Suite C15-653026, Portland,, Oregon, 97217 US

Financials: PRIVATE