Square Loyalty Overview

Square Loyalty integrates with your POS to track sales and boost repeat visits. Customer loyalty is enhanced through seamless software features.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Contract Management, as the business use cases that they have been most satisfied with while using Square Loyalty.

Other use cases:

  • Digital Signature
  • Campaign Management
  • Advertisement
  • Promotion Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Square Loyalty.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Square Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Square Loyalty works with different mediums / channels such as Offline. Point Of Sale. Phone Calls etc.

Square Loyalty's features include Rewards, Gamification, and Personalization. and Square Loyalty support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Square Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"It's an incredible platform that helps bring all of this data together and put it on one page so we can understand what's happening when we are not necessarily there to see it in person." - Zachary Forman

Peer review evidence (same sources as the product rating summary)

"...Customers can also enroll in your Loyalty program with the URL...." These Are the Hottest Features We Released in April 2019
"...Well, it s as easy as enroll, engage, reward. ..." Simple Customer Loyalty Program Software
"...No long-term contracts. ..." Simple Customer Loyalty Program Software

Square Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Square Loyalty Customer wins, Customer success stories, Case studies

What benefits does Square Loyalty offer for Loyalty Management?

How does Square Loyalty address your Engagement Management Challenges?

403 buyers and buying teams have used Cuspera to assess how well Square Loyalty solved their Customer Loyalty Management needs. Cuspera uses 154 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Square Loyalty testimonial

Zachary Forman

Tartinery
It's an incredible platform that helps bring all of this data together and put it on one page so we can understand what's happening when we are not necessarily there to see it in person. Testimonial By Zachary Forman
Square Loyalty testimonial

Stephanie Frausto

OSO Salon
I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto
Square Loyalty testimonial

Rachael Hans

Glasserie
I think my favorite part about Square in particular is if I ever have an issue or question you reach someone in less than two minutes, which is wonderful to speak to a real human. Testimonial By Rachael Hans
CUSTOMERS TESTIMONIALS
Square Loyalty testimonial

Zachary Forman

Tartinery
It's an incredible platform that helps bring all of this data together and put it on one page so we can understand what's happening when we are not necessarily there to see it in person. Testimonial By Zachary Forman
Square Loyalty testimonial

Stephanie Frausto

OSO Salon
I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto
Square Loyalty testimonial

Rachael Hans

Glasserie
I think my favorite part about Square in particular is if I ever have an issue or question you reach someone in less than two minutes, which is wonderful to speak to a real human. Testimonial By Rachael Hans
 

Square Brews up Innovation Across Bluestone Lanes 65 Locations

Bluestone Lane has partnered with Square to modernize its operations across 65 locations. By adopting Square's integrated commerce platform, Bluestone Lane has replaced its legacy systems, achieving ...faster ordering and improved customer satisfaction. The partnership includes the use of Square Registers, Square Terminal devices, and Square KDS, enhancing operational efficiency and guest experiences.

Read on →
 

HOTWORX Chooses Square to Power Commerce for 600+ Fitness Studios

HOTWORX has chosen Square to enhance commerce operations across its 600+ global fitness studios. Square's solutions, including terminals, APIs, and SDKs, integrate with HOTWORX's systems to streamlin...e payments and support rapid franchise growth. This partnership aims to elevate customer experiences and ensure seamless scalability as HOTWORX expands.

Read on →
 

NBA All-Star Jimmy Butler's BIGFACE Coffee Pops Up in San Francisco with Square

Square is hosting an exclusive pop-up for Jimmy Butler's BIGFACE Coffee at its Corner Store in San Francisco from July 10-27, 2025. This event highlights Square's role in supporting local businesses ...by providing its payment solutions, including Square Register and Square Terminal. Customers using a Cash App Card receive a 15% discount. This collaboration underscores Square's commitment to community engagement and business empowerment.

Read on →

Blade and Timber - Entertainment - Medium

Square helped Blade and Timber grow from a single warehouse to seven axe-throwing locations in eight years. The business used Square for Restaurants, Square Invoices, and other Square tools to manage... food service, handle complex tax rates, and streamline operations. Staff onboarding became fast and easy, with new hires confidently using the POS within 48 hours. Square Invoices enabled 30-40% of sales through B2B events, making payments seamless and boosting revenue. Real-time reporting and mobile access let the owner manage multiple brands and locations efficiently.

Read more →

Bluestone Lane - Food & Beverages - Large

Square's all-in-one restaurant technology platform helped Bluestone Lane run 65 locations with 50% faster ordering. The company replaced its legacy point-of-sale system with Square Register, Square T...erminal, and Square KDS. Staff now spend less time on tech and more time with guests. Real-time data insights help Bluestone Lane make better business decisions. Thousands of hours have been saved by streamlining operations.

Read more →

Chip City - Food & Beverages - Large

Square's suite of business tools helped Chip City grow to over 50 locations and raise $17.5 million. The company used Square Register, Square Loyalty, and other tools to improve customer experience a...nd speed up checkout. Chip City focused on in-person hospitality and a simple, easy-to-use POS system. This led to strong customer loyalty and repeat business. Partnerships and brand-building efforts expanded their reach and deepened customer connections.

Read more →

Getting Started with Square Loyalty Promotions

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Peers used Square Loyalty for loyalty management and engagement management

Square Loyalty Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Square Loyalty

Top Failure Risks for Square Loyalty

Squareup International Ltd News

Product

Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions

Square has launched Square AI in the UK, a free conversational AI assistant integrated into the Square platform. It helps businesses make data-driven decisions by providing insights from their own data and local trends. This tool aims to simplify AI adoption for SMEs, enhancing decision-making without requiring complex setups.

Read more →
Product

Square Adds AI - Powered Insights , Voice Ordering for Businesses

Square has introduced AI-powered insights and voice ordering features for local businesses, enhancing its food and beverage platform. These innovations include a conversational assistant that integrates external data with business metrics for informed decision-making, and a voice ordering system that automates phone orders. Additionally, Square has launched bitcoin payment solutions and a mobile app, Neighborhoods on Cash App, to connect local businesses with consumers.

Read more →
M&A

Square Welcomes the Tola Team

Square has integrated the Tola team, a startup specializing in automating accounts payable and receivable for small businesses, to enhance its financial tools. This move aims to improve cash flow management and operational efficiency for sellers, reinforcing Square's commitment to supporting small businesses with modern, seller-first financial solutions.

Read more →
Partnership

Square Teams Up with Guy Raz to Launch The Way Up, A New Series Celebrating Local Business Innovation and Hard-Earned Wisdom

Square has partnered with Guy Raz to launch "The Way Up," a new video series highlighting the innovation and resilience of local businesses using Square's technology. The series features stories of six Square-powered businesses, showcasing their growth and impact on communities. The series will be available on multiple platforms, including Square's YouTube channel and Raz's podcast.

Read more →

Squareup International Ltd Profile

Company Name

Squareup International Ltd

Company Website

https://squareup.com/us/en

HQ Location

20939 Main St, Matheson, Colorado 80830-9702, US

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE