Square Loyalty Overview

This is a summary of the comprehensive capabilities and benefits of Square Loyalty based on over 154 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Square Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Square Loyalty is right for your needs? Our Cuspera AI engine can evaluate how Square Loyalty fits your specific business needs, industry, and context. Get your personalized assessment report today.

Square Loyalty supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Contract Management
  • Digital Signature
  • Campaign Management

Square Loyalty can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, and Improve Consistency. It can help manage these activities if you use Offline Point Of Sale Phone Calls etc. for these needs. As a solution, Square Loyalty's capabilities include Rewards, Gamification, and Personalization.

Reviews

"I love that Square is mobile and makes my business look professional for my clients. " - Stephanie Frausto

Cuspera Reviews

403 buyers and buying teams have used Cuspera to assess how well Square Loyalty solved their Customer Loyalty Management needs. Cuspera uses 154 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Square Loyalty.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Contract Management , as the business use cases that they have been most satisfied while using Square Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.94/5

Read Reviews (54)

"...Customers get an automated text message when they earn points or rewards, keeping them up to date and your business top of mind. ..." Simple Customer Loyalty Program Software
customise loyalty program

4.84/5

Read Reviews (18)

"...Square Loyalty Build a customer loyalty program straight from your point of sale or your Square Online website. ..."
Engagement Management

4.45/5

Read Reviews (6)

"...Square Loyalty enables sellers to enroll, engage, and reward their customers directly within the checkout flow and increase customer engagement and sales...." Reward Customers Wherever They Shop with Loyalty API and Customers API
engaging and following up

4.31/5

Read Reviews (4)

"...Square Loyalty enables sellers to enroll, engage, and reward their customers directly within the checkout flow and increase customer engagement and sales...."
Contract Management

3.09/5

Read Reviews (2)

"...No long-term contracts. ..." Simple Customer Loyalty Program Software
PEER EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.94/5

Read Reviews (54)

"...Customers get an automated text message when they earn points or rewards, keeping them up to date and your business top of mind. ..." Simple Customer Loyalty Program Software
customise loyalty program

4.94/5

Read Reviews (18)

Engagement Management

4.45/5

Read Reviews (6)

"...Square Loyalty enables sellers to enroll, engage, and reward their customers directly within the checkout flow and increase customer engagement and sales...." Reward Customers Wherever They Shop with Loyalty API and Customers API
engaging and following up

4.45/5

Read Reviews (4)

Contract Management

3.09/5

Read Reviews (2)

"...No long-term contracts. ..." Simple Customer Loyalty Program Software

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 154 insights from peers and experts to help you assess how these Square Loyalty use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Stephanie Frausto

OSO Salon

I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto

Kristin Vincent

Sel Rrose

Square has always worked with us. Testimonial By Kristin Vincent

Jacqui Vidal

Signed & Numbered

As Signed & Numbered is one of two businesses I own, I’m often off site. The ability to zero in on the performance at each of my Signed & Numbered stores remotely has been really helpful. Testimonial By Jacqui Vidal
CUSTOMERS TESTIMONIALS

Stephanie Frausto

OSO Salon

I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto

Kristin Vincent

Sel Rrose

Square has always worked with us. Testimonial By Kristin Vincent

Jacqui Vidal

Signed & Numbered

As Signed & Numbered is one of two businesses I own, I’m often off site. The ability to zero in on the performance at each of my Signed & Numbered stores remotely has been really helpful. Testimonial By Jacqui Vidal

Based on peer insights

Cuspera recommends Square Loyalty for

Use Cases Loyalty Management , Engagement Management , Contract Management
Medium Offline, Point Of Sale, Phone Calls
Features Rewards, Gamification, Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement

Peers used Square Loyalty to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Square Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (23)
Gamification

4.63/5

Read Reviews (23)
Personalization

3.48/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (23)
Gamification

4.63/5

Read Reviews (23)
Personalization

3.48/5

Read Reviews (6)

IT and Other Capabilities

for Square Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5

Read Reviews (4)
Data Import

3.64/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5

Read Reviews (4)
Data Import

3.64/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.89/5

Read Reviews (3)
Email Support

3.64/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.89/5

Read Reviews (3)
Email Support

3.64/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (4)

Software Failure Risk Guidance

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for Square Loyalty

Top Failure Risks for Square Loyalty

Vendor Profile Details

Company Name

Square

Company Website

https://squareup.com/us/en

HQ Location

20939 Main St, Matheson, Colorado 80830-9702, US

Employees

1001-5000

Social

Financials

PRIVATE