Square Loyalty Overview

Square Loyalty is a digital rewards program that is designed to encourage customer loyalty. It integrates with the Square Point of Sale app and customer directory to keep track of customers' loyalty status, including their loyalty points, rewards earned, redemptions, and more. Square Loyalty automatically accrues loyalty points for customers if they pay by credit card.

Square loyalty program allows retailers to send customers “loyalty” texts whenever they spend a certain amount of money at the retailer, offering rewards to incentivize repeat business. Square Dashboard tracks data like total loyalty customers, loyalty rewards, and top loyalty customers.

Cuspera Reviews

403 buyers and buying teams have used Cuspera to assess how well Square Loyalty solved their Customer Loyalty Management needs. Cuspera uses 154 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Square Loyalty.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Contract Management , as the business use cases that they have been most satisfied while using Square Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.94/5

Read Reviews (54)

"...Boost sales with our fully integrated digital rewards program...."
customise loyalty program

4.84/5

Read Reviews (18)

"...Let your customers check their Loyalty status Square Loyalty now provides a dedicated Loyalty status page for you to share with your customers...."
Engagement Management

4.45/5

Read Reviews (6)

"...Well, it s as easy as enroll, engage, reward. ..." Simple Customer Loyalty Program Software
engaging and following up

4.31/5

Read Reviews (4)

"...You can engage customers enrolled in the loyalty program through text, helping keep your business top of mind. ..."
Contract Management

3.09/5

Read Reviews (2)

"...No long-term contracts. ..." Simple Customer Loyalty Program Software
PEER EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.94/5

Read Reviews (54)

"...Boost sales with our fully integrated digital rewards program...." Peer review
customise loyalty program

4.94/5

Read Reviews (18)

Engagement Management

4.45/5

Read Reviews (6)

"...Well, it s as easy as enroll, engage, reward. ..." Simple Customer Loyalty Program Software
engaging and following up

4.45/5

Read Reviews (4)

Contract Management

3.09/5

Read Reviews (2)

"...No long-term contracts. ..." Simple Customer Loyalty Program Software

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 154 insights from peers and experts to help you assess how these Square Loyalty use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jacqui Vidal

Signed & Numbered

As Signed & Numbered is one of two businesses I own, I’m often off site. The ability to zero in on the performance at each of my Signed & Numbered stores remotely has been really helpful. Testimonial By Jacqui Vidal

James

Boston Home Inspectors

I cut and paste their email, send them the invoice, and it's done. I don't have to worry about going back to the office and having another step. Testimonial By James

Stephanie Frausto

OSO Salon

I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto
CUSTOMERS TESTIMONIALS

Jacqui Vidal

Signed & Numbered

As Signed & Numbered is one of two businesses I own, I’m often off site. The ability to zero in on the performance at each of my Signed & Numbered stores remotely has been really helpful. Testimonial By Jacqui Vidal

James

Boston Home Inspectors

I cut and paste their email, send them the invoice, and it's done. I don't have to worry about going back to the office and having another step. Testimonial By James

Stephanie Frausto

OSO Salon

I love that Square is mobile and makes my business look professional for my clients. Testimonial By Stephanie Frausto

Based on peer insights

Cuspera recommends Square Loyalty for

Use Cases Loyalty Management , Engagement Management , Contract Management
Medium Offline, Point Of Sale, Phone Calls
Features Rewards, Gamification, Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement

Peers used Square Loyalty to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Square Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (23)
Gamification

4.63/5

Read Reviews (23)
Personalization

3.48/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (23)
Gamification

4.63/5

Read Reviews (23)
Personalization

3.48/5

Read Reviews (6)

IT and Other Capabilities

for Square Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5

Read Reviews (4)
Data Import

3.64/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5

Read Reviews (4)
Data Import

3.64/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.89/5

Read Reviews (3)
Email Support

3.64/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.89/5

Read Reviews (3)
Email Support

3.64/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (4)

Software Failure Risk Guidance

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for Square Loyalty

Top Failure Risks for Square Loyalty

Vendor Profile Details

Company Name

Square

Company Website

https://squareup.com/us/en

HQ Location

20939 Main St, Matheson, Colorado 80830-9702, US

Employees

1001-5000

Social

Financials

IPO