inCust Overview

inCust is a Customer Interactions and Lifecycle Management Platform that helps mass businesses to build great relationships with customers, partners, and employees.

InCust provides and develops features and tools that can be used in all the stages of customer interaction, marketing, acquisition of new clients and sales processing. The platform ensures to turn one-time visitors into delighted returning customers. InCust covers features for customer lifecycle management, customer data collection, and analytics.

InCust provides CRM tools, loyalty and rewards, Information panel/Kiosk, E-shop, Coupons and Certificates , Prepaid Goods and Services, Ticket Management, Information and Communications, POS, and sender services. These tools are designed to help users manage and accommodate customers. The platform is capable of acquiring a large amount of customer data in real-time for analyzing and personalizing offers.

Cuspera Reviews

12 buyers and buying teams have used Cuspera to assess how well inCust solved their Customer Loyalty Management needs. Cuspera uses 147 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using inCust.

Use Cases

Peers recommend Loyalty Management , Engagement Management , Segmentation And Targeting , as the business use cases that they have been most satisfied while using inCust.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions and Coupons

4.95/5

Read Reviews (36)

"...Retailers benefit from individual loyalty programs, digital coupons, and gift cards, prepaid goods and service subscriptions, numerous communication channels, and other outstanding business features of the inCust platform...."
customise loyalty program

4.16/5

Read Reviews (2)

"...inCust Loyalty and Rewards aims to provide companies with powerful instruments for increasing customer satisfaction and loyalty, promoting goods and services, and rewarding customer activity...."
Engagement Management

4.51/5

Read Reviews (8)

"...We are happy to offer you the new channel for interacting with your customers - the inCust chatbot...." inCust Global
engaging and following up

3.70/5

Read Reviews (1)

"...With the inCust chatbot, you can engage [...] inCust will increase the comfort of each customers visit to your gas station...."
Segmentation And Targeting

4.50/5

Read Reviews (8)

"...Acquisition of new customers Handling of sales Collection of customer data Establishing relations Segmentation and personalization Individual communication and marketing activities..." inCust Global
PEER EXPERIENCES
Loyalty Management with Promotions and Coupons

4.95/5

Read Reviews (36)

"...Retailers benefit from individual loyalty programs, digital coupons, and gift cards, prepaid goods and service subscriptions, numerous communication channels, and other outstanding business features of the inCust platform...." Peer review from inCust
customise loyalty program

4.95/5

Read Reviews (2)

Engagement Management

4.51/5

Read Reviews (8)

"...We are happy to offer you the new channel for interacting with your customers - the inCust chatbot...." inCust Global
engaging and following up

4.51/5

Read Reviews (1)

Segmentation And Targeting

4.50/5

Read Reviews (8)

"...Acquisition of new customers Handling of sales Collection of customer data Establishing relations Segmentation and personalization Individual communication and marketing activities..." inCust Global

8+ more Business Use Cases

Our AI advisor, Wyz, harnessed 147 insights from peers and experts to help you assess how these inCust use cases fit your Customer Loyalty Management needs.

Based on peer insights

Cuspera recommends inCust for

Use Cases Loyalty Management , Engagement Management , Segmentation And Targeting
Medium Promotions, Coupons
Features Gamification, Rewards, Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers

Peers used inCust to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for inCust

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.72/5

Read Reviews (21)
Rewards

4.73/5

Read Reviews (20)
Personalization

4.56/5

Read Reviews (10)
Micro customer segmenting

3.87/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Gamification

4.72/5

Read Reviews (21)
Rewards

4.73/5

Read Reviews (20)
Personalization

4.56/5

Read Reviews (10)
Micro customer segmenting

3.87/5

Read Reviews (5)

IT and Other Capabilities

for inCust

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.54/5

Read Reviews (3)
Data Import

3.06/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.54/5

Read Reviews (3)
Data Import

3.06/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.22/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.22/5

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.36/5

Read Reviews (2)
Analytics

3.36/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.36/5

Read Reviews (2)
Analytics

3.36/5

Read Reviews (2)

Software Failure Risk Guidance

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for inCust

Top Failure Risks for inCust

Vendor Profile Details

Company Name

inCust

Company Website

https://incust.com/en/

HQ Location

London, England

Employees

11-50

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