Solus Overview

This is a summary of the comprehensive capabilities and benefits of Solus based on over 157 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Solus, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Solus is right for your needs? Our Cuspera AI engine can evaluate how Solus fits your specific business needs, industry, and context. Get your personalized assessment report today.

Solus supports business activities such as:

  • Engagement Management
  • Training & Onboarding
  • Direct Marketing
  • Digital Marketing
  • Channel Marketing

Solus can help you with many business goals, such as Improve ROI, Improve Brand Engagement, Enhance Customer Relationships, and Build Brand Awareness. It can help manage these activities if you use Games and Omnichannel for these needs. As a solution, Solus's capabilities include Personalization.

Solus Consumer Goods Vertical is its biggest customer base.

Reviews

"We're getting much better response rate, we're getting much better buy rates from consumers and we're getting much better ROI. We get a 75x ROI. " - Ryan Fernandes

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Solus solved their Customer Loyalty Management needs. Cuspera uses 157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities peers achieved using Solus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Training & Onboarding , Direct Marketing , as the business use cases that they have been most satisfied while using Solus.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Games and Omnichannel

4.61/5 ★

Read Reviews (14)

"...Customer Engagement Omni Retailers need to up their game on how relevant their customer engagement is...." SOLUS
engaging and following up

4.41/5 ★

Read Reviews (7)

"...Customer Engagement Omni Retailers need to up their game on how relevant their customer engagement is...."
Training & Onboarding

3.81/5 ★

Read Reviews (3)

"...Pearl has 16 years of core HR experience across varied industries with organizations like ICICI Lombard, Kotak Mahindra Bank, IDBI Federal, and Yatra.com where in addition to her role in HR she led Organization Learning & Capability Development...." SOLUS
Direct Marketing

3.80/5 ★

Read Reviews (2)

"...Shikha Co-founded Cartesian, and then SOLUS AI after over 13 years of marketing, CRM, loyalty and direct marketing experience across organizations like P&G, JWT and Direxions...." SOLUS
PEER EXPERIENCES
Engagement Management with Games and Omnichannel

4.61/5 ★

Read Reviews (14)

"...Customer Engagement Omni Retailers need to up their game on how relevant their customer engagement is...." SOLUS
engaging and following up

4.61/5 ★

Read Reviews (7)

Training & Onboarding

3.81/5 ★

Read Reviews (3)

"...Pearl has 16 years of core HR experience across varied industries with organizations like ICICI Lombard, Kotak Mahindra Bank, IDBI Federal, and Yatra.com where in addition to her role in HR she led Organization Learning & Capability Development...." SOLUS
Direct Marketing

3.80/5 ★

Read Reviews (2)

"...Shikha Co-founded Cartesian, and then SOLUS AI after over 13 years of marketing, CRM, loyalty and direct marketing experience across organizations like P&G, JWT and Direxions...." SOLUS

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 157 insights from peers and experts to help you assess how these Solus use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan Fernandes

VP Marketing

Pantaloons

We're getting much better response rate, we're getting much better buy rates from consumers and we're getting much better ROI. We get a 75x ROI. Testimonial By Ryan Fernandes

Raghav Verma

Co-Founder

Chaayos

Great experience using Solus for almost a year now. We have been able to take our retention cohorts to their highest ever levels and achieved 8-10% incremental revenue systemwise. Testimonial By Raghav Verma
CUSTOMERS TESTIMONIALS

Ryan Fernandes

VP Marketing

Pantaloons

We're getting much better response rate, we're getting much better buy rates from consumers and we're getting much better ROI. We get a 75x ROI. Testimonial By Ryan Fernandes

Raghav Verma

Co-Founder

Chaayos

Great experience using Solus for almost a year now. We have been able to take our retention cohorts to their highest ever levels and achieved 8-10% incremental revenue systemwise. Testimonial By Raghav Verma

Based on peer insights

Cuspera recommends Solus for

Use Cases Engagement Management , Training & Onboarding , Direct Marketing
Medium Games, Omnichannel
Features Personalization
Business Priorities Improve ROI, Improve Brand Engagement, Enhance Customer Relationships
Industries Consumer Goods, Marketing And Advertising

Popular Business Setting

for Solus

Top Industries

  • Consumer Goods
  • Marketing and Advertising

Popular in

  • Mid Market

Peers used Solus to Improve ROI and Improve brand engagement

Peer and Expert Opinion on Features

for Solus

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.27/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.27/5 ★

Read Reviews (16)

IT and Other Capabilities

for Solus

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.56/5 ★

Read Reviews (7)
Data Export

3.28/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.56/5 ★

Read Reviews (7)
Data Export

3.28/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.19/5 ★

Read Reviews (3)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.19/5 ★

Read Reviews (3)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (43)
Analytics

3.98/5 ★

Read Reviews (26)
Custom Reports

3.98/5 ★

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (43)
Analytics

3.98/5 ★

Read Reviews (26)
Custom Reports

3.98/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Solus

Top Failure Risks for Solus

Vendor Profile Details

Company Name

Cartesian Consulting

HQ Location

artesian Consulting, 2nd floor, SV Towers, 80 Feet Rd,6th Block, Koramangala Bengaluru, Karnataka 560095

Employees

51-100

Social

Financials

PRIVATE