Eber Overview

Eber is a cloud based customer loyalty management solution for both online, offline and omni channel retail markets. The solution enables rewards program, multi-tiered membership and customer insights and includes a customer facing app.

Eber helps to grow business, through the use of comprehensive loyalty and rewards systems, marketing, gift cards and analytical tools. Eber also integrates with a long list of eCommerce and shopping cart software such as WooCommerce, Magento and OpenCart.

Eber feature Direct Message solution where consumers can send messages directly within Eber web app or website widget. Email, SMS and Direct Messaging campaign tools are built-in to the Eber platform. Other features include such as multi-tiered membership and custom fields for customer info.

Cuspera Reviews

104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Eber.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Social Media Analytics , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Eber.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.87/5

Read Reviews (18)

"...All-in-one smart membership system that comes with loyalty and reward features, marketing and analytic tools and much more...."
customise loyalty program

4.34/5

Read Reviews (4)

"...We love listening to our customers talking about how Eber has helped them improve their business and increase customer loyalty...."
Social Media Analytics with Text SMS and E-Mail

4.80/5

Read Reviews (11)

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co
Sending & Publishing Communications with Promotions, E-Mail and Text SMS

4.80/5

Read Reviews (11)

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co
PEER EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.87/5

Read Reviews (18)

"...All-in-one smart membership system that comes with loyalty and reward features, marketing and analytic tools and much more...." Peer review from EBER
customise loyalty program

4.87/5

Read Reviews (4)

Social Media Analytics with Text SMS and E-Mail

4.80/5

Read Reviews (11)

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co
Sending & Publishing Communications with Promotions, E-Mail and Text SMS

4.80/5

Read Reviews (11)

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co

7+ more Business Use Cases

Our AI advisor, Wyz, harnessed 144 insights from peers and experts to help you assess how these Eber use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

The Sukhothai Bangkok

Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok

Tomas Lucena

IT Manager

Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena

Yong Qiao Qing

Senior Manager, Guest Relations & CRM

With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
CUSTOMERS TESTIMONIALS

The Sukhothai Bangkok

Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok

Tomas Lucena

IT Manager

Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena

Yong Qiao Qing

Senior Manager, Guest Relations & CRM

With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing

Peers used Eber to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Eber

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.11/5

Read Reviews (9)
Personalization

4.66/5

Read Reviews (9)
Rewards

4.41/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Gamification

4.11/5

Read Reviews (9)
Personalization

4.66/5

Read Reviews (9)
Rewards

4.41/5

Read Reviews (6)

IT and Other Capabilities

for Eber

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5

Read Reviews (9)
Data Export

4.16/5

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5

Read Reviews (9)
Data Export

4.16/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.83/5

Read Reviews (14)
24/7 Support

3.54/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.83/5

Read Reviews (14)
24/7 Support

3.54/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.88/5

Read Reviews (18)
Analytics

4.65/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.88/5

Read Reviews (18)
Analytics

4.65/5

Read Reviews (10)

Software Failure Risk Guidance

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for Eber

Top Failure Risks for Eber

Vendor Profile Details

Company Name

Eber Pte Ltd

Company Website

https://eber.co/

HQ Location

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Employees

NA

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