Customer stories

Eber Product Overview

Eber is a loyalty marketing platform designed to enhance customer retention and engagement through innovative loyalty programs. It focuses on building long-term relationships by offering features like customizable loyalty programs, messaging tools, and consumer CRM capabilities. Businesses can leverage Eber to create personalized marketing strategies that boost revenue and strengthen brand loyalty. The platform supports various integrations and extensions, making it adaptable to different industry needs. By utilizing Eber's gift card and voucher systems, companies can incentivize repeat purchases and increase customer lifetime value.

How satisfied the customers are with Eber use-cases

Reviews

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." - The Sukhothai Bangkok
"Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure." - Tomas Lucena

Eber Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
CUSTOMERS TESTIMONIALS
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing

Mee Tarik Jalan Sultan - Restaurants

Eber helped Mee Tarik Jalan Sultan grow by 70% with a loyalty marketing platform. Mee Tarik used loyalty tiers, campus engagement, and festive campaigns to keep customers coming back. The restaurant ...saw strong results from these loyalty program features. Eber provided fast support and detailed execution. Mee Tarik praised Eber as a reliable partner for loyalty solutions.

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The Providore - Restaurant

Eber helped The Providore improve customer loyalty with its loyalty marketing platform. The Providore used Eber's point system, reward, gift card, and campaign tools. The Managing Director said Eber ...was easy to use and very supportive. The marketing team had positive experiences. The Providore saw more engagement with their online platform after using Eber.

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Kinokuniya - Retail

Eber helped Kinokuniya move from traditional membership cards to a digital loyalty program. Kinokuniya used Eber's loyalty marketing platform to improve customer engagement. In six months, Kinokuniya... gained over 10,000 new customers. The digital program made it easier for customers to join and participate. This change helped Kinokuniya grow its customer base quickly.

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Shoploooh - Retail

Eber helped Shoploooh grow their loyalty program. Shoploooh gained over 29,000 new members. They had more than 1,300 redemptions and repeat purchases. Eber unified Shoploooh's online and physical cus...tomer touchpoints. This improved customer retention and engagement. Shoploooh used Eber's loyalty and marketing solutions.

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Lalamove - Transportation/trucking/railroad

Eber helped Lalamove improve customer relationships in a two-sided marketplace. Lalamove used Eber's loyalty marketing platform to build brand love. The solution focused on loyalty, marketing, and me...ssaging features. Lalamove aimed to deliver better customer experiences. The case highlights how Eber supports customer retention and engagement.

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Plain Vanilla - Retail

Eber helped Plain Vanilla create an omnichannel, multi-tiered loyalty program. The platform supported Plain Vanilla in building a seamless experience for their customers. The case study shares insigh...ts and best practices from planning to implementation. Eber's loyalty marketing solutions enabled Plain Vanilla to improve customer retention and engagement.

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Inside the Pizza Chain: Pizza Express' Loyalty Program || Speaking with the Stars || Eber

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Peers used Eber for loyalty management and social media analytics

Eber Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Eber

Top Failure Risks for Eber

Eber Pte Ltd News

Partnership
 

Eber Partners with Bistrochat: Unifying Loyalty and Reservations for Restaurant Excellence

Eber and Bistrochat have formed a partnership to integrate loyalty and reservation systems, enhancing restaurant operations. This collaboration aims to streamline customer experiences by combining Eber's loyalty solutions with Bistrochat's reservation technology.

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Product
 

Eber x Zeoniq Partnership

The new Eber Zeoniq integration unites loyalty management and point-of-sale operations, turning the checkout counter into a powerful hub for real-time engagement and actionable insights.

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Partnership
 

Eber WATI Integration: Automate WhatsApp Loyalty

Eber and WATI have integrated their platforms to automate customer engagement via WhatsApp. This integration allows Eber's loyalty data to sync with WATI, enabling automated, personalized messages for customer actions like sign-ups and reward redemptions. The solution aims to enhance customer engagement, increase reward redemptions, and reduce operational costs across industries such as retail, F&B, and e-commerce.

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Product
 

Eber Klaviyo Integration: Loyalty Meets Automation

Eber and Klaviyo have launched an integration that combines Eber's loyalty platform with Klaviyo's marketing automation, enabling businesses to use loyalty data for personalized marketing campaigns. This integration allows real-time syncing of customer loyalty data into Klaviyo, facilitating automated, trigger-based campaigns to enhance customer engagement and retention across various industries.

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Eber Pte Ltd Profile

Company Name

Eber Pte Ltd

Company Website

https://eber.co/

HQ Location

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Employees

NA

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Financials

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