Eber Overview

Eber is a loyalty marketing platform designed to enhance customer retention and engagement through innovative loyalty programs. It focuses on building long-term relationships by offering features like customizable loyalty programs, messaging tools, and consumer CRM capabilities. Businesses can leverage Eber to create personalized marketing strategies that boost revenue and strengthen brand loyalty. The platform supports various integrations and extensions, making it adaptable to different industry needs. By utilizing Eber's gift card and voucher systems, companies can incentivize repeat purchases and increase customer lifetime value.

Use Cases

Customers recommend Loyalty Management, Social Media Analytics, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Eber.

Other use cases:

  • Sales Incentive Management
  • Engaging And Following Up
  • White Labeling
  • Membership Management
  • Channel Marketing
  • Campaign Management
  • Merchandising
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eber.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

Eber Use-Cases and Business Priorities: Customer Satisfaction Data

Eber works with different mediums / channels such as Offline. Point Of Sale. Text SMS etc.

Eber's features include Gamification, Personalization, and Rewards. and Eber support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Eber analytics capabilities include Custom Reports, and Analytics.

Reviews

"With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier." - Yong Qiao Qing

Eber, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Eber, a customer loyalty platform in Singapore, offers an all-in-one internet marketing software to boost customer retention. Enquire today to elevate your loyalty program strategy.

Eber Customer wins, Customer success stories, Case studies

What solutions does Eber provide for Loyalty Management?

How can Eber optimize your Sending & Publishing Communications Workflow?

What solutions does Eber provide for Engaging And Following Up?

104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
CUSTOMERS TESTIMONIALS
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok

The Providore - Restaurant

Eber helped The Providore improve customer loyalty with its loyalty marketing platform. The Providore used Eber's point system, reward, gift card, and campaign tools. The Managing Director said Eber ...was easy to use and very supportive. The marketing team had positive experiences. The Providore saw more engagement with their online platform after using Eber.

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Marché Movenpick - Restaurants

Eber's loyalty marketing platform helped Marché Movenpick move from paper-based to a fully digital loyalty program. Marché gained over 25,000 new customers in 3 months and tracked more than 40,000 cu...stomers since launch. The platform enabled 380+ successful referrals in 5 months and over 2,000 seasonal rewards redemptions in 2 months. Staff now access customer data quickly, boosting productivity. Marché uses Eber's CRM, rewards, referral, and gamification tools to engage and reward customers.

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Kinokuniya - Retail

Eber helped Kinokuniya move from traditional membership cards to a digital loyalty program. Kinokuniya used Eber's loyalty marketing platform to improve customer engagement. In six months, Kinokuniya... gained over 10,000 new customers. The digital program made it easier for customers to join and participate. This change helped Kinokuniya grow its customer base quickly.

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ALL IT - Retail

Eber is a loyalty marketing platform. ALL IT used Eber to improve customer retention in a phygital market. They unified customer experiences across many outlets. This helped ALL IT grow their custome...r base. The case highlights Eber's features for loyalty, marketing, and messaging.

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Shoploooh - Retail

Eber helped Shoploooh grow their loyalty program. Shoploooh gained over 29,000 new members. They had more than 1,300 redemptions and repeat purchases. Eber unified Shoploooh's online and physical cus...tomer touchpoints. This improved customer retention and engagement. Shoploooh used Eber's loyalty and marketing solutions.

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Lalamove - Transportation/trucking/railroad

Eber helped Lalamove improve customer relationships in a two-sided marketplace. Lalamove used Eber's loyalty marketing platform to build brand love. The solution focused on loyalty, marketing, and me...ssaging features. Lalamove aimed to deliver better customer experiences. The case highlights how Eber supports customer retention and engagement.

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Inside the Pizza Chain: Pizza Express' Loyalty Program || Speaking with the Stars || Eber

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Peers used Eber for loyalty management and social media analytics

Eber Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Eber

Top Failure Risks for Eber

Eber Pte Ltd News

Partnership

Eber Partners with Bistrochat: Unifying Loyalty and Reservations for Restaurant Excellence

Eber and Bistrochat have formed a partnership to integrate loyalty and reservation systems, enhancing restaurant operations. This collaboration aims to streamline customer experiences by combining Eber's loyalty solutions with Bistrochat's reservation technology.

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Product

Eber x Zeoniq Partnership

The new Eber Zeoniq integration unites loyalty management and point-of-sale operations, turning the checkout counter into a powerful hub for real-time engagement and actionable insights.

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Partnership

Eber WATI Integration: Automate WhatsApp Loyalty

Eber and WATI have integrated their platforms to automate customer engagement via WhatsApp. This integration allows Eber's loyalty data to sync with WATI, enabling automated, personalized messages for customer actions like sign-ups and reward redemptions. The solution aims to enhance customer engagement, increase reward redemptions, and reduce operational costs across industries such as retail, F&B, and e-commerce.

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Product

Eber Klaviyo Integration: Loyalty Meets Automation

Eber and Klaviyo have launched an integration that combines Eber's loyalty platform with Klaviyo's marketing automation, enabling businesses to use loyalty data for personalized marketing campaigns. This integration allows real-time syncing of customer loyalty data into Klaviyo, facilitating automated, trigger-based campaigns to enhance customer engagement and retention across various industries.

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Eber Pte Ltd Profile

Company Name

Eber Pte Ltd

Company Website

https://eber.co/

HQ Location

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Employees

NA

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Financials

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