Eber Overview
Eber is a cloud based customer loyalty management solution for both online, offline and omni channel retail markets. The solution enables rewards program, multi-tiered membership and customer insights and includes a customer facing app.
Eber helps to grow business, through the use of comprehensive loyalty and rewards systems, marketing, gift cards and analytical tools. Eber also integrates with a long list of eCommerce and shopping cart software such as WooCommerce, Magento and OpenCart.
Eber feature Direct Message solution where consumers can send messages directly within Eber web app or website widget. Email, SMS and Direct Messaging campaign tools are built-in to the Eber platform. Other features include such as multi-tiered membership and custom fields for customer info.
Cuspera Reviews
104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Eber.
Use Cases
Peers recommend Loyalty Management , Social Media Analytics , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Eber.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.87/5 ★ |
"...All-in-one smart membership system that comes with loyalty and reward features, marketing and analytic tools and much more...." Peer review from EBER |
| customise loyalty program |
4.34/5 ★ |
|
| Social Media Analytics with Text SMS and E-Mail |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
| Sending & Publishing Communications with Promotions, E-Mail and Text SMS |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.87/5 ★ |
"...All-in-one smart membership system that comes with loyalty and reward features, marketing and analytic tools and much more...." Peer review from EBER |
|
| customise loyalty program |
4.87/5 ★ |
| Social Media Analytics with Text SMS and E-Mail |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
|
| Sending & Publishing Communications with Promotions, E-Mail and Text SMS |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
|
7+ more Business Use Cases
Our AI advisor, Wyz, harnessed 144 insights from peers and experts to help you assess how these Eber use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing |
|
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Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok |
|
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Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yong Qiao Qing Senior Manager, Guest Relations & CRM |
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing |
|
The Sukhothai Bangkok |
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok |
|
Tomas Lucena IT Manager |
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena |
Peers used Eber to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Eber
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (9) |
| Rewards | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (9) |
| Rewards | Read Reviews (6) |
IT and Other Capabilities
for Eber
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (9) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (9) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (10) |
Software Failure Risk Guidance
?for Eber
Top Failure Risks for Eber
Vendor Profile Details
Company Name
Eber Pte Ltd
Company Website
https://eber.co/HQ Location
380 Jalan Besar, Arc 380 #07-06, Singapore 209000
Employees
NA
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