Eber Overview

Eber is a loyalty marketing platform designed to enhance customer retention and engagement through innovative loyalty programs. It focuses on building long-term relationships by offering features like customizable loyalty programs, messaging tools, and consumer CRM capabilities. Businesses can leverage Eber to create personalized marketing strategies that boost revenue and strengthen brand loyalty. The platform supports various integrations and extensions, making it adaptable to different industry needs. By utilizing Eber's gift card and voucher systems, companies can incentivize repeat purchases and increase customer lifetime value.

Use Cases

Customers recommend Loyalty Management, Social Media Analytics, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Eber.

Other use cases:

  • Sales Incentive Management
  • Engaging And Following Up
  • White Labeling
  • Membership Management
  • Channel Marketing
  • Campaign Management
  • Merchandising
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eber.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

Eber Use-Cases and Business Priorities: Customer Satisfaction Data

Eber works with different mediums / channels such as Offline. Point Of Sale. Text SMS etc.

Eber's features include Gamification, Personalization, and Rewards. and Eber support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Eber analytics capabilities include Custom Reports, and Analytics.

Reviews

"With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier." - Yong Qiao Qing

Eber, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Eber, a customer loyalty platform in Singapore, offers an all-in-one internet marketing software to boost customer retention. Enquire today to elevate your loyalty program strategy.

Comprehensive Insights on Eber Use Cases

What solutions does Eber provide for Loyalty Management?

Why is Eber the best choice for Sending & Publishing Communications?

Why is Eber the best choice for Engaging And Following Up?

7+ more Business Use Cases

104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
CUSTOMERS TESTIMONIALS
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena

Case Studies

Restaurants

CASE STUDY Hoshino

Eber is a loyalty marketing platform. Hoshino used Eber to launch a CRM and loyalty program. They rolled out the program across 13 outlets. In 5 months, Hoshino gained 16,000 loyal members. The resul...ts showed strong customer retention and engagement.

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Retail

CASE STUDY Plain Vanilla

Eber helped Plain Vanilla create an omnichannel, multi-tiered loyalty program. The platform supported Plain Vanilla in building a seamless experience for their customers. The case study shares insigh...ts and best practices from planning to implementation. Eber's loyalty marketing solutions enabled Plain Vanilla to improve customer retention and engagement.

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Restaurants

CASE STUDY Marché

Eber helped Marché move from paper-based to digital loyalty programs. Marché used Eber's loyalty marketing platform to improve their customer retention. The case study explains how Eber digitalized M...arché’s loyalty program. It shares insights and best practices for loyalty program strategy and implementation. The results focus on maximizing customer engagement and retention through digital solutions.

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Transportation/Trucking/Railroad

CASE STUDY Lalamove

Eber helped Lalamove improve customer relationships in a two-sided marketplace. Lalamove used Eber's loyalty marketing platform to build brand love. The solution focused on loyalty, marketing, and me...ssaging features. Lalamove aimed to deliver better customer experiences. The case highlights how Eber supports customer retention and engagement.

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Restaurants

CASE STUDY Beef & Liberty

Eber is a loyalty marketing platform. Beef & Liberty used Eber to increase new customer traffic. They also used it to keep regular customers engaged. The case study highlights how Eber helped improve... the customer experience at Beef & Liberty. The focus is on loyalty and marketing solutions for restaurants.

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Retail

CASE STUDY Shoploooh

Eber helped Shoploooh grow their loyalty program. Shoploooh gained over 29,000 new members. They had more than 1,300 redemptions and repeat purchases. Eber unified Shoploooh's online and physical cus...tomer touchpoints. This improved customer retention and engagement. Shoploooh used Eber's loyalty and marketing solutions.

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Video

Inside the Pizza Chain: Pizza Express' Loyalty Program || Speaking with the Stars || Eber

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Peers used Eber for loyalty management and social media analytics

Eber Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Eber

Top Failure Risks for Eber

Eber Pte Ltd News

Pokémon Soars to New Heights: Celebrating 50 Golden Years of Singapore’s Cable Cars

Eber Congratulates Mount Faber Leisure Group on Their Exciting Pokémon Adventure Pokémon enthusiasts, rejoice! We extend our heartfelt congratulations to Mount Faber Leisure Group on their thrilling new collaboration, combining the magic of Pokémon with the grand celebration of 50 glorious years of Singapore’s cable cars. Get ready to embark on an extraordinary journey filled […]

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Eber Pte Ltd Profile

Company Name

Eber Pte Ltd

Company Website

https://eber.co/

HQ Location

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Employees

NA

Social

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Financials

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