Eber Overview
This is a summary of the comprehensive capabilities and benefits of Eber based on over 144 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Eber, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Eber is right for your needs? Our Cuspera AI engine can evaluate how Eber fits your specific business needs, industry, and context. Get your personalized assessment report today.
Eber supports business activities such as:
- Loyalty Management
- Social Media Analytics
- Sending & Publishing Communications
- Sales Incentive Management
- Engaging And Following Up
Eber can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Increase Sales & Revenue, and Launch New Products. It can help manage these activities if you use Offline Point Of Sale Text SMS etc. for these needs. As a solution, Eber's capabilities include Gamification, Personalization, and Rewards.
Reviews
"With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. " - Yong Qiao Qing
Cuspera Reviews
104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Eber.
Use Cases
Peers recommend Loyalty Management , Social Media Analytics , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Eber.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.87/5 ★ |
"...We choose Eber as our customer loyalty software because it was very flexible and easy to integrate with Shopify...." Eber |
| customise loyalty program |
4.34/5 ★ |
"...We choose Eber as our customer loyalty software because it was very flexible and easy to integrate with Shopify...." Eber |
| Social Media Analytics with Text SMS and E-Mail |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
| Sending & Publishing Communications with Promotions, E-Mail and Text SMS |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.87/5 ★ |
"...We choose Eber as our customer loyalty software because it was very flexible and easy to integrate with Shopify...." Eber |
|
| customise loyalty program |
4.87/5 ★ |
| Social Media Analytics with Text SMS and E-Mail |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
|
| Sending & Publishing Communications with Promotions, E-Mail and Text SMS |
4.80/5 ★ |
"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." https://eber.co |
|
7+ more Business Use Cases
Our AI advisor, Wyz, harnessed 144 insights from peers and experts to help you assess how these Eber use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing |
|
|
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena |
|
|
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yong Qiao Qing Senior Manager, Guest Relations & CRM |
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing |
|
Tomas Lucena IT Manager |
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena |
|
The Sukhothai Bangkok |
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok |
Peers used Eber to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Eber
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (9) |
| Rewards | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (9) |
| Rewards | Read Reviews (6) |
IT and Other Capabilities
for Eber
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (9) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (9) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (10) |
Software Failure Risk Guidance
?for Eber
Top Failure Risks for Eber
Vendor Profile Details
Company Name
Eber Pte Ltd
Company Website
https://eber.co/HQ Location
380 Jalan Besar, Arc 380 #07-06, Singapore 209000
Employees
NA
Social
Financials
NA
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