Open Loyalty Overview

Open Loyalty is a headless, API-driven loyalty system enabling scalable campaign management. It is considered the top solution for company loyalty programs.

Use Cases

Customers recommend Loyalty Management, Sales Incentive Management, Campaign Management, as the business use cases that they have been most satisfied with while using Open Loyalty.

Other use cases:

  • Market Research
  • Competitive Intelligence
  • Referral Management
  • Training & Onboarding
  • Engaging And Following Up
  • International Marketing
  • Community Building
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Open Loyalty.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Scale Best Practices
See all business priorities See less business priorities

Open Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Open Loyalty's features include Gamification, and Rewards. and Open Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Open Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner... for the project." - Vo Thi Hai Yen

Open Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Open Loyalty

Top Industries

  • Internet
  • Information Technology and Services
  • Computer Software

Popular in

  • Mid Market
  • Small Business

Open Loyalty is popular in Internet, Information Technology And Services, and Computer Software and is widely used by Mid Market, and Small Business,

Comprehensive Insights on Open Loyalty Use Cases

How does Open Loyalty address your Loyalty Management Challenges?

How can Open Loyalty enhance your Sales Incentive Management process?

How does Open Loyalty facilitate Market Research?

8+ more Business Use Cases

99 buyers and buying teams have used Cuspera to assess how well Open Loyalty solved their Customer Loyalty Management needs. Cuspera uses 128 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Open Loyalty testimonial

Vo Thi Hai Yen

CEO

ITC Group

We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen
Open Loyalty testimonial

Dominika Sadkowska

Senior IT Project Manager

Staples Solutions

In a short period of time, we added a PWA, delivered tangible results in the application and infrastructure areas, having in mind agile values and DevOps best practices. Apart from that, we all had fun Testimonial By Dominika Sadkowska
Open Loyalty testimonial

Michael Heerkens

CTO and Co-Founder

Helloprint

In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart technology solutions fit for the modern age. Testimonial By Michael Heerkens
CUSTOMERS TESTIMONIALS
Open Loyalty testimonial

Vo Thi Hai Yen

CEO

ITC Group

We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen
Open Loyalty testimonial

Dominika Sadkowska

Senior IT Project Manager

Staples Solutions

In a short period of time, we added a PWA, delivered tangible results in the application and infrastructure areas, having in mind agile values and DevOps best practices. Apart from that, we all had fun Testimonial By Dominika Sadkowska
Open Loyalty testimonial

Michael Heerkens

CTO and Co-Founder

Helloprint

In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart technology solutions fit for the modern age. Testimonial By Michael Heerkens

Case Studies

Apparel & Fashion

CASE STUDY LPP

Launched new eStore version for LPP, improved performance and security; completed on time using SCRUM model.

Apparel & Fashion

CASE STUDY LPP

Launched new eStore version for LPP, improved performance and security; completed on time using SCRUM model.

Retail

CASE STUDY Axel Johnson International

Axinter, a global retailer of home and garden supplies, increased sales by 20% and achieved a 10% decrease in bounce rate after implementing a new, user-friendly e-commerce platform.

Information Technology and Services

CASE STUDY SAP composable storefront

Divante helped SAP build a composable storefront, leading to a 50% increase in conversions and 20% rise in revenue.

Information Technology and Services

CASE STUDY SAP composable storefront

Divante helped SAP build a composable storefront, leading to a 50% increase in conversions and 20% rise in revenue.

Retail

CASE STUDY Axel Johnson International

Axinter, a global retailer of home and garden supplies, increased sales by 20% and achieved a 10% decrease in bounce rate after implementing a new, user-friendly e-commerce platform.

lightning

Peers used Open Loyalty for loyalty management and sales incentive management

Open Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (13)
Analytics

4.10/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (13)
Analytics

4.10/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Open Loyalty

Top Failure Risks for Open Loyalty

Open Loyalty sp. z o.o. News

Awards

Deloitte and Google Recognize Headless Loyalty Engine Open Loyalty as a CE Tech Rocketship

Open Loyalty has been awarded the CE Tech Rocketship Award by Google and Deloitte for its high-quality and scalable loyalty engine. This recognition highlights Open Loyalty's API-first platform, which is used by companies like MSI and ALDO to create flexible loyalty programs. The award underscores the company's commitment to innovation and growth in the loyalty market.

Awards

Open Loyalty is featured in The 2025 Loyalty Technology Solutions Directory

Open Loyalty has been included in The 2025 Loyalty Technology Solutions Directory by Loyalty & Reward Co., highlighting its role as a core loyalty platform. This inclusion underscores Open Loyalty's capabilities in providing foundational, end-to-end loyalty and gamification solutions for enterprise-level requirements. The directory serves as a comprehensive guide for businesses to navigate the loyalty technology market.

Awards

Open Loyalty highlighted in Gartners Market Guide for Loyalty Program Vendors

Open Loyalty has been recognized as a Representative Vendor in Gartner's 2025 Market Guide for Loyalty Program Vendors. This acknowledgment highlights Open Loyalty's growth and the effectiveness of its composable loyalty and gamification engine. The guide serves as a resource for brands to understand key trends and features in the loyalty software landscape.

Partnership

Divante partnered with Open Loyalty and created a successful source of new projects

Divante and Open Loyalty have formed a strategic partnership, with Divante becoming the leading Open Loyalty implementation partner in Central Europe. This collaboration has enabled Divante to generate new revenue streams by offering integration and customization services for Open Loyalty's system. The partnership has also led to successful projects, such as those with Drop Tank and an Australian insurance company, enhancing Divante's market presence.

Open Loyalty sp. z o.o. Profile

Company Name

Open Loyalty sp. z o.o.

Company Website

https://www.openloyalty.io/

HQ Location

Dmowskiego 17, Wroclaw, 50-203, PL

Employees

2-10

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