Open Loyalty Overview
This is a summary of the comprehensive capabilities and benefits of Open Loyalty based on over 128 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Open Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Open Loyalty is right for your needs? Our Cuspera AI engine can evaluate how Open Loyalty fits your specific business needs, industry, and context. Get your personalized assessment report today.
Open Loyalty supports business activities such as:
- Loyalty Management
- Sales Incentive Management
- Campaign Management
- Market Research
- Competitive Intelligence
Open Loyalty can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Enter New Markets Internationally Or Locally, Build Brand Awareness, and Scale Best Practices. As a solution, Open Loyalty's capabilities include Gamification, and Rewards.
Open Loyalty Internet Vertical is its biggest customer base.
Reviews
"In a short period of time, we added a PWA, delivered tangible results in the application and infrastructure areas, having in mind agile values and DevOps best practices. Apart from that, we all had fun " - Dominika Sadkowska
Cuspera Reviews
99 buyers and buying teams have used Cuspera to assess how well Open Loyalty solved their Customer Loyalty Management needs. Cuspera uses 128 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Open Loyalty.
Use Cases
Peers recommend Loyalty Management , Sales Incentive Management , Campaign Management , as the business use cases that they have been most satisfied while using Open Loyalty.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.95/5 ★ |
"...The benefits that I have achieved with Open Loyalty are varied, since I have been able to create applications such as loyalty modules for eCommerce, complete loyalty programs for offline and online programs, motivational programs for the sales department or customer service programs with a mobile application..." Peer review by Franklin Javier T, Socio en Empresa de Transporte Rural |
| customise loyalty program |
4.46/5 ★ |
"...Retail, Finance - customer loyalty programs working online and offline...." Peer review from Open Loyalty |
| identify target customers |
3.88/5 ★ |
"...Additionally, the solution s campaign module helps administrators define different types of rewards, set pricing and target customers...." Peer review |
| Sales Incentive Management |
4.80/5 ★ |
"...Manage the Rewards available in your loyalty application, decide who can redeem Rewards and when...." Peer review by jose r, administrador de vuelo |
| Campaign Management |
4.55/5 ★ |
"...Open Loyalty is a cloud-based and open source loyalty platform designed to help organizations build custom loyalty and gamification solutions with features including customer management, earning points rules management, and reward campaigns management, plus levels and segments, a customer web portal, API and integrations, and more...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.95/5 ★ |
"...The benefits that I have achieved with Open Loyalty are varied, since I have been able to create applications such as loyalty modules for eCommerce, complete loyalty programs for offline and online programs, motivational programs for the sales department or customer service programs with a mobile application..." Peer review by Franklin Javier T, Socio en Empresa de Transporte Rural |
|
| customise loyalty program |
4.95/5 ★ |
| identify target customers |
4.95/5 ★ |
| Sales Incentive Management |
4.80/5 ★ |
"...Manage the Rewards available in your loyalty application, decide who can redeem Rewards and when...." Peer review by jose r, administrador de vuelo |
|
| Campaign Management |
4.55/5 ★ |
"...Open Loyalty is a cloud-based and open source loyalty platform designed to help organizations build custom loyalty and gamification solutions with features including customer management, earning points rules management, and reward campaigns management, plus levels and segments, a customer web portal, API and integrations, and more...." Peer review |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 128 insights from peers and experts to help you assess how these Open Loyalty use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In a short period of time, we added a PWA, delivered tangible results in the application and infrastructure areas, having in mind agile values and DevOps best practices. Apart from that, we all had fun Testimonial By Dominika Sadkowska |
|
At ScanTrust, we decided to use Open Loyalty because of an Open Source architecture, a rich set of loyalty features available out of the box, great technical, and development support in our projects. Testimonial By Nathan Anderson |
|
We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dominika Sadkowska Senior IT Project Manager Staples Solutions |
In a short period of time, we added a PWA, delivered tangible results in the application and infrastructure areas, having in mind agile values and DevOps best practices. Apart from that, we all had fun Testimonial By Dominika Sadkowska |
|
Nathan Anderson CEO Scan Trust |
At ScanTrust, we decided to use Open Loyalty because of an Open Source architecture, a rich set of loyalty features available out of the box, great technical, and development support in our projects. Testimonial By Nathan Anderson |
|
Vo Thi Hai Yen CEO ITC Group |
We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen |
Popular Business Setting
for Open Loyalty
Top Industries
- Internet
- Information Technology and Services
- Computer Software
Popular in
- Mid Market
- Small Business
Peers used Open Loyalty to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Open Loyalty
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (20) |
| Rewards | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (20) |
| Rewards | Read Reviews (15) |
IT and Other Capabilities
for Open Loyalty
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Open Loyalty
Top Failure Risks for Open Loyalty
Vendor Profile Details
Company Name
Divante
Company Website
https://divante.com/HQ Location
Dmowskiego 17, 50-203 Wroclaw, Poland
Employees
101-250
Social
Financials
SERIES A
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