Open Loyalty Overview
Open Loyalty is a headless, API-driven loyalty system enabling scalable campaign management. It is considered the top solution for company loyalty programs.
Use Cases
Customers recommend Loyalty Management, Sales Incentive Management, Campaign Management, as the business use cases that they have been most satisfied with while using Open Loyalty.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Open Loyalty.
Open Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data
Open Loyalty's features include Gamification, and Rewards. and Open Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Open Loyalty analytics capabilities include Custom Reports, and Analytics.
Reviews
"In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart... technology solutions fit for the modern age." - Michael Heerkens
Peer review evidence (same sources as the product rating summary)
"...Retail, Finance - customer loyalty programs working online and offline...." Peer review from Open Loyalty
"...Manage the Rewards available in your loyalty application, decide who can redeem Rewards and when...." Peer review by jose r, administrador de vuelo
"...Open Loyalty is a cloud-based and open source loyalty platform designed to help organizations build custom loyalty and gamification solutions with features including customer management, earning points rules management, and reward campaigns management, plus levels and segments, a customer web portal, API and integrations, and more...." Peer review
Open Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Open Loyalty
Top Industries
- Internet
- Information Technology and Services
- Computer Software
Popular in
- Mid Market
- Small Business
Open Loyalty is popular in Internet, Information Technology And Services, and Computer Software and is widely used by Mid Market, and Small Business,
Open Loyalty Customer wins, Customer success stories, Case studies
How can Open Loyalty optimize your Loyalty Management Workflow?
What benefits does Open Loyalty offer for Sales Incentive Management?
How efficiently Does Open Loyalty manage your Market Research?
99 buyers and buying teams have used Cuspera to assess how well Open Loyalty solved their Customer Loyalty Management needs. Cuspera uses 128 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart technology solutions fit for the modern age. Testimonial By Michael Heerkens |
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We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen |
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At ScanTrust, we decided to use Open Loyalty because of an Open Source architecture, a rich set of loyalty features available out of the box, great technical, and development support in our projects. Testimonial By Nathan Anderson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Michael Heerkens CTO and Co-Founder Helloprint |
In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart technology solutions fit for the modern age. Testimonial By Michael Heerkens |
|
Vo Thi Hai Yen CEO ITC Group |
We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner for the project. Testimonial By Vo Thi Hai Yen |
|
Nathan Anderson CEO Scan Trust |
At ScanTrust, we decided to use Open Loyalty because of an Open Source architecture, a rich set of loyalty features available out of the box, great technical, and development support in our projects. Testimonial By Nathan Anderson |
dacadoo - Health, Wellness And Fitness
EFU Life - Insurance
Ekuep - Retail
EQUIVA - Retail
Henkel Italy - Consumer Goods
Open Loyalty Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Open Loyalty
Top Failure Risks for Open Loyalty
Open Loyalty sp. z o.o. News
Open Loyalty recognized in the Gartner Market Guide for the second year running
Open Loyalty has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors for the second consecutive year. This recognition highlights Open Loyalty's composable approach to loyalty and gamification, affirming its relevance and consistency in the evolving market landscape.
Open Loyalty now speaks to AI agents
Open Loyalty has integrated its loyalty program software with AI agents, enhancing customer engagement capabilities through AI-driven interactions.
Open Loyalty launches AI Labs – where loyalty meets AI
Open Loyalty has launched AI Labs, a co-development unit allowing enterprise teams to create AI products tailored to specific loyalty challenges. This initiative includes projects like Steve, a computer vision system for verifying customer actions, and AI Challenges, which personalizes campaign goals. The AI Labs model offers rapid product development and direct client influence on the roadmap.
Open Loyalty highlighted in Gartners Market Guide for Loyalty Program Vendors
Open Loyalty has been recognized as a Representative Vendor in Gartner's 2025 Market Guide for Loyalty Program Vendors. This acknowledgment highlights Open Loyalty's growth and its composable loyalty and gamification engine, which aids brands in customer retention. The recognition underscores the platform's adaptability and integration capabilities with marketing and data workflows.
Open Loyalty sp. z o.o. Profile
Company Name
Open Loyalty sp. z o.o.
Company Website
https://www.openloyalty.io/HQ Location
Dmowskiego 17, Wroclaw, 50-203, PL
Employees
2-10
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