Zuora Billing Overview

Zuora Billing is the world's leading subscription billing software. Services are monetized and revenue streams unified with Zuora Billing.

Use Cases

Customers recommend Proposal & Quote Management, Subscription Management, Digital Signature, as the business use cases that they have been most satisfied with while using Zuora Billing.

Other use cases:

  • Billing And Invoice Management
  • Helpdesk Management
See all use cases See less use cases

Zuora Billing Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora Billing works with different mediums / channels such as Phone Calls.

Reviews

"...The best thing is the quote characteristics and the reports...." Peer review by Ellen Caroline M, Administrator in Finance and Accounting, Information Services

Zuora Billing, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora Billing

Top Industries

  • Information Services
  • Computer Software

Popular in

  • Mid Market
  • Enterprise

Zuora Billing is popular in Information Services, and Computer Software, and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on Zuora Billing Use Cases

How efficiently Does Zuora Billing manage your Proposal & Quote Management?

How does Zuora Billing facilitate Subscription Management?

Case Studies

Computer Software

CASE STUDY Zoom

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.

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CASE STUDY Asana

Zuora Billing and Revenue helped Asana move from product-led growth to enterprise sales. Asana faced problems with their old billing system, which could not handle complex contracts and global paymen...ts. Zuora gave Asana a single platform for both simple and complex billing needs. Asana launched new product rate plans faster, going from 10-15 to over 30 per year. The finance team reduced audit work by 20-25%. Automation improved billing accuracy and made the team more productive. Asana can now support global clients and new pricing models quickly.

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Media Production

CASE STUDY The Financial Times

Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The FT needed a faster, more flexible way to personalize offers and manage paywalls. With Zuora, they ran automated e...xperiments and tailored subscription journeys. Results included a 92% increase in conversion rate, 118% more users moving through the subscription funnel, and a 78% rise in subscriber lifetime value. The solution also reduced manual work and freed up engineering resources.

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Media Production

CASE STUDY Raconteur

Raconteur wanted to increase engagement on their website. They faced challenges with data collection and understanding their audience. They used Zephr to implement customizable data capture forms. Th...is allowed them to identify users and connect data to their CRM. As a result, they increased newsletter subscribers from 6,000 to 34,000. They also registered 100 user identities each day and maintained a bounce rate of 40-60%.

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CASE STUDY LeadDev

LeadDev needed to quickly transform from face-to-face to digital events due to COVID-19. They used Zephr's platform to manage sign-up and access for virtual events in just days. This allowed them to ...host over a thousand paid visitors securely. They increased their subscription base by 50% in 8 months. Zephr enabled them to make instant website changes, enhancing agility and customer experience.

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Health, Wellness and Fitness

CASE STUDY 24 Hour Fitness

Zuora helped 24 Hour Fitness move from a rigid, end-of-life ERP to a flexible billing platform. The company switched from billing on six fixed days to daily billing, making operations smoother and re...ducing manual work. Zuora enabled new membership models, like annual auto-renewal, and improved customer satisfaction. The platform supported 24 Hour Fitness through the pandemic, allowing them to pause and resume billing as needed. Operational efficiency and billing flexibility increased, helping the company adapt and grow.

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Zuora Billing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (9)
Analytics

2.77/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (9)
Analytics

2.77/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Zuora Billing

Top Failure Risks for Zuora Billing

Zuora, INC. News

Product

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today

Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.

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Awards

Zuora Recognized as a Leader in 2025 Gartner Magic Quadrant for Recurring Billing ...

Zuora has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications. This acknowledgment highlights Zuora's strong ability to execute and its comprehensive vision in the monetization platform space. Zuora's platform supports diverse revenue models, including subscription and usage-based billing, helping companies adapt to market demands and leverage AI-driven monetization strategies.

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Partnership

Zuora Expands Workday tie-up for Revenue Management - FinTech Magazine

Zuora has expanded its partnership with Workday to enhance revenue management for companies using subscription and usage-based pricing models. This collaboration integrates Zuora's order-to-cash automation platform with Workday Financial Management, offering a unified financial framework. The integration aims to simplify complex billing models and improve compliance and audit processes for consumer-facing businesses.

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Partnership

B2B Innovation : Embedded Finance , AI and Partner Enablement

Zuora and Nuvei have launched an international recurring payments infrastructure aimed at enterprises expanding globally. This partnership offers a unified system to enhance authorization rates, simplify reconciliation, and adapt to market complexities without custom builds, showcasing modularity at scale.

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Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

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Financials

IPO