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Zendesk For Service is popular in Computer Software, Information Technology And Services, and Internet industries and is widely used by Mid Market, Small Business, and Enterprise.
Zendesk For Service Product Overview
Zendesk-for-service offers scalable, user-friendly customer service software. Businesses can focus on conversations, not channels, with a free trial available.
How satisfied the customers are with Zendesk For Service use-cases
Reviews
"One of the things that we like about Zendesk is that the interface is really clean. . .the agents are able to quickly get to the information they need." - Steven Franklin
"We use Zendesk because it’s effective, flexible, and simple. We can operate the system faster and monitor the team from different places, and we didn’t have to spend much time learning how to navigate the system. Zendesk was the right choice for One...Plus." - Maria Kozlova
Zendesk For Service Customer Insights, Testimonials and Case Studies
How efficiently Does Zendesk For Service manage your Helpdesk Management?
How does Zendesk For Service address your Engagement Management Challenges?
How does Zendesk For Service address your Customer Feedback Management Challenges?
How can Zendesk For Service optimize your Knowledge Management Workflow?
What benefits does Zendesk For Service offer for Workflow Management?
What is Zendesk For Service?
Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience.
It comes with support, guide, chat, and talk in one package. It helps in making customer conversations flow seamlessly across channels and create a better experience. The customer support feature helps with tracking, prioritizing, and solving customer support tickets. The guide helps with the knowledge base and smart self-service. The suite also provides live chat and messaging, along with call center software.
It uses artificial intelligence to provide automation capabilities. It comes with proactive triggers to help send targeted and behavior-based messages to customers.
What is Zendesk For Service used for?
What are the top features of Zendesk For Service?
Who uses Zendesk For Service?
What are Zendesk For Service alternatives?
Where is Zendesk For Service located?
11 buyers and buying teams have used Cuspera to assess how well Zendesk For Service solved their Help Desk needs. Cuspera uses 34290 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
One of the things that we like about Zendesk is that the interface is really clean. . .the agents are able to quickly get to the information they need. Testimonial By Steven Franklin |
|
We use Zendesk because it’s effective, flexible, and simple. We can operate the system faster and monitor the team from different places, and we didn’t have to spend much time learning how to navigate the system. Zendesk was the right choice for OnePlus. Testimonial By Maria Kozlova |
|
Our Zendesk solution has proven to be scalable due to good data, and good reporting features. The business team can see all their reports and it has configuration and workflow tools that help our customer support team talk to us about the local business teams. Testimonial By Sankar Rao Amburkar |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Steven Franklin Global Head of Customer Service Siemens |
One of the things that we like about Zendesk is that the interface is really clean. . .the agents are able to quickly get to the information they need. Testimonial By Steven Franklin |
|
Maria Kozlova Data Analyst OnePlus |
We use Zendesk because it’s effective, flexible, and simple. We can operate the system faster and monitor the team from different places, and we didn’t have to spend much time learning how to navigate the system. Zendesk was the right choice for OnePlus. Testimonial By Maria Kozlova |
|
Sankar Rao Amburkar Director of Products Ola |
Our Zendesk solution has proven to be scalable due to good data, and good reporting features. The business team can see all their reports and it has configuration and workflow tools that help our customer support team talk to us about the local business teams. Testimonial By Sankar Rao Amburkar |
The Zendesk Service Solution
Peers used Zendesk For Service for helpdesk management and engagement management
Zendesk For Service Competitors
Zendesk For Service Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (160) |
| Analytics | Read Reviews (851) |
| Custom Reports | Read Reviews (2955) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (160) |
| Analytics | Read Reviews (851) |
| Custom Reports | Read Reviews (2955) |
Zendesk For Service Integrations
Zendesk For Service integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk For Service
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for Zendesk For Service
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
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