Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Wix Answers helps customers resolve issues through support channels, create and manage internal knowledge and offers a self-service for customers who want to get answers by themselves...." Peer review from Wix Answers
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Wix Answers Customer wins, Customer success stories, Case studies
How does Wix Answers address your Knowledge Management Challenges?
How can Wix Answers optimize your Helpdesk Management Workflow?
How efficiently Does Wix Answers manage your Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
WIX Q3 CY2025 Deep Dive: AI Investments Pressure Margins Amid Base 44 Expansion
Wix reported a 13.6% revenue increase in Q3 CY2025, driven by strong user adoption of its Base 44 AI-powered app builder. Despite the revenue growth, margins were pressured due to increased AI compute expenses and marketing costs. The company is focusing on scaling Base 44, optimizing AI costs, and shifting subscriptions to longer durations to improve profitability.
Wixs (NASDAQ:WIX) Q3 CY2025: Beats On Revenue But Stock Drops
Wix reported Q3 CY2025 revenue of $505.2 million, a 13.6% year-on-year increase, surpassing analyst estimates. However, its operating income missed expectations, leading to a 5.6% drop in stock price. The company projects Q4 revenue to align with analyst forecasts. Despite efficient customer acquisition, Wix's growth rate has slowed compared to its five-year trend.
Heres What the Wall Street Thinks About Wix.com (WIX), Ahead of Its Q3 Results - Yahoo Finance
Wix.com announced a strategic partnership with PayPal to enhance AI-powered product discovery and commerce for Wix merchants. This collaboration allows merchants to showcase product catalogs on AI platforms and process payments via PayPal.
Wix Merchants Get AI Shopping Boost In Bold New PayPal Partnership
Wix.com has partnered with PayPal to enhance AI-driven shopping capabilities for its merchants. This collaboration aims to provide Wix merchants with advanced tools to improve the shopping experience, leveraging PayPal's payment solutions and Wix's platform capabilities.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
