Wix Answers Overview

Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.

Use Cases

Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Searching For Content
  • Content Sharing
  • Training & Onboarding
  • International Marketing
  • Advertisement
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.

Other priorities:

See all business priorities See less business priorities

Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data

Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.

Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Using it for RGA requests as well as general customer satisfaction...." Peer review by Elizabeth B, Human Resources, Hospital & Health Care

Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Wix Answers

Top Industries

  • Design
  • Education
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Wix Answers Customer wins, Customer success stories, Case studies

What benefits does Wix Answers offer for Knowledge Management?

How does Wix Answers facilitate Helpdesk Management?

What solutions does Wix Answers provide for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Meet Wix Answers

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Peers used Wix Answers for knowledge management and helpdesk management

Wix Answers Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (14)
Custom Reports

3.45/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (14)
Custom Reports

3.45/5 ★

Read Reviews (28)

Software Failure Risk Guidance

?

for Wix Answers

Overall Risk Meter

Low Medium High

Top Failure Risks for Wix Answers

wix News

Product

Wix Introduces Harmony AI Website Builder

Wix launched Harmony, an AI-powered website builder, integrating natural language processing with its visual editor. Harmony allows users to create production-ready websites, offering features like AI-assisted and manual editing workflows. It supports live deployment, includes business tools, and meets regulatory standards. The interface, Aria, enables seamless site modifications without disrupting existing elements.

Read more →
Partnership

Alibaba and Wix join forces, promise great things for SMBs - MSN

Alibaba and Wix have formed a partnership to enhance offerings for small and medium-sized businesses (SMBs). This collaboration aims to leverage Alibaba's extensive e-commerce platform and Wix's website building capabilities to provide comprehensive solutions for SMBs looking to establish and grow their online presence.

Read more →
Product

Wix.com New Stripe-Powered Payments and AI Commerce Integrations - simplywall.st

Wix.com has integrated Stripe's Agentic Commerce Suite to enhance its AI-driven sales channels and expand local payment options across Europe. This move aims to boost user monetization and optimize pricing, potentially increasing average revenue per user and gross margins. The integration reflects Wix's strategic focus on AI-powered commerce solutions.

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Partnership

Wix Teams Up With Stripe to Deliver Agentic Commerce Suite to Merchants

Wix and Stripe have partnered to launch the Agentic Commerce Suite, enhancing e-commerce capabilities for merchants. This collaboration integrates Stripe's payment processing with Wix's website building platform, providing a seamless experience for online businesses.

Read more →

wix Profile

Company Name

wix

Company Website

https://www.wix.com/

Year Founded

2011

HQ Location

40 Namal Tel-Aviv st., Tel Aviv, IL

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO