Los Altos Hills mayoral campaign
- Government Administration
Voicent Auto Dialer helped the Los Altos Hills mayoral campaign reach 100% of homes in the town. The campaign automated calls and texts, saving hundreds of hours and letting staff focus on key tasks.... Volunteers no longer sent individual texts, making outreach faster and more effective. The campaign launched 50 to 80 campaigns monthly, each reaching thousands. Voicent's broadcast by phone and SMS tools improved event attendance and gave a personal touch to every call.
Los Altos Hills Mayor Candidate, Craig Jones
- Government Administration
Voicent's auto dialer and text broadcaster helped Los Altos Hills Mayor Candidate Craig Jones automate campaign outreach. Before, volunteers sent texts manually, which was slow and inefficient. With ...Voicent, the campaign launched 50 to 80 campaigns monthly, each reaching thousands. The platform made it easy to broadcast messages and reach nearly 100% of homes in the town. The software was affordable, easy to use, and saved hundreds of hours for the team.
City of Hollywood, Florida
- Government Administration
Voicent's Auto Dialer helped the City of Hollywood, Florida automate illegal street sign removal. The city faced recurring problems with snipe signs causing safety risks and extra work. The software ...called numbers on illegal signs, notifying violators and prompting them to pay fines. This solution improved productivity and outperformed live agents. Voicent's system offered features like live-call transfer and automated messages, with no recurring fees.
City of Doral, Florida
- Government Administration
Voicent IVR Studio automated the City of Doral's permit processing. The city faced slow, manual phone-based permit handling by live agents. Voicent integrated IVR Studio with Perconti Data Systems, u...sing a JSON API for real-time permit authentication and processing. This automation let citizens check permit status and submit requests without waiting for agents. The city saved time and focused resources on other tasks, improving community service.
City of Doral, Florida
- Government Administration
Voicent IVR Studio helped the City of Doral automate permit processing. Before, citizens had to call and speak to live agents for permits. This took a lot of time and staff. With Voicent, the city us...ed Perconti Data Systems and IVR Studio to let citizens check and process permits by phone. The new system reduced time on the phone and freed up staff for other work. The city now has a faster, automated permit process.
Candidates in Los Altos Hills, California
- Government Administration
Candidates in Los Altos Hills, California, needed a better way to reach voters. Before, volunteers sent texts one by one, which took too much time. They used Voicent Auto Dialer to automate calls and... texts. This let them contact thousands of people quickly. They made 5,000 calls and spent 12,000 hours on campaigns. All candidates who used the tool won their elections.
City of Hollywood, Florida
- Government Administration
The City of Hollywood, Florida had a problem with illegal street signs being posted and quickly reappearing after removal. This caused safety risks and inconvenience for residents. They used Voicent'...s Auto Dialer software to call the phone numbers on the illegal signs and inform the owners about fines and laws. The software made the process easier and more productive than using live agents. Over 10 calls were made and the city spent 70,000 hours on this effort.
City of Doral, Florida
- Government Administration
The City of Doral, Florida had a problem with manual permit processing. The process was slow and required live agents. They wanted to automate the system to save time and resources. They used Voicent...'s IVR Studio to automate permit processing and integrate with their existing platform. This change saved them over $100,000 a year and improved service for citizens.
Los Altos Hills mayoral campaign
- Government Administration
Voicent Auto Dialer helped the Los Altos Hills mayoral campaign reach 100% of homes in the town. The campaign automated calls and texts, saving hundreds of hours and letting staff focus on key tasks.... Volunteers no longer sent individual texts, making outreach faster and more effective. The campaign launched 50 to 80 campaigns monthly, each reaching thousands. Voicent's broadcast by phone and SMS tools improved event attendance and gave a personal touch to every call.
Los Altos Hills Mayor Candidate, Craig Jones
- Government Administration
Voicent's auto dialer and text broadcaster helped Los Altos Hills Mayor Candidate Craig Jones automate campaign outreach. Before, volunteers sent texts manually, which was slow and inefficient. With ...Voicent, the campaign launched 50 to 80 campaigns monthly, each reaching thousands. The platform made it easy to broadcast messages and reach nearly 100% of homes in the town. The software was affordable, easy to use, and saved hundreds of hours for the team.
City of Hollywood, Florida
- Government Administration
Voicent's Auto Dialer helped the City of Hollywood, Florida automate illegal street sign removal. The city faced recurring problems with snipe signs causing safety risks and extra work. The software ...called numbers on illegal signs, notifying violators and prompting them to pay fines. This solution improved productivity and outperformed live agents. Voicent's system offered features like live-call transfer and automated messages, with no recurring fees.
City of Doral, Florida
- Government Administration
Voicent IVR Studio automated the City of Doral's permit processing. The city faced slow, manual phone-based permit handling by live agents. Voicent integrated IVR Studio with Perconti Data Systems, u...sing a JSON API for real-time permit authentication and processing. This automation let citizens check permit status and submit requests without waiting for agents. The city saved time and focused resources on other tasks, improving community service.
City of Doral, Florida
- Government Administration
Voicent IVR Studio helped the City of Doral automate permit processing. Before, citizens had to call and speak to live agents for permits. This took a lot of time and staff. With Voicent, the city us...ed Perconti Data Systems and IVR Studio to let citizens check and process permits by phone. The new system reduced time on the phone and freed up staff for other work. The city now has a faster, automated permit process.
Candidates in Los Altos Hills, California
- Government Administration
Candidates in Los Altos Hills, California, needed a better way to reach voters. Before, volunteers sent texts one by one, which took too much time. They used Voicent Auto Dialer to automate calls and... texts. This let them contact thousands of people quickly. They made 5,000 calls and spent 12,000 hours on campaigns. All candidates who used the tool won their elections.
City of Hollywood, Florida
- Government Administration
The City of Hollywood, Florida had a problem with illegal street signs being posted and quickly reappearing after removal. This caused safety risks and inconvenience for residents. They used Voicent'...s Auto Dialer software to call the phone numbers on the illegal signs and inform the owners about fines and laws. The software made the process easier and more productive than using live agents. Over 10 calls were made and the city spent 70,000 hours on this effort.
City of Doral, Florida
- Government Administration
The City of Doral, Florida had a problem with manual permit processing. The process was slow and required live agents. They wanted to automate the system to save time and resources. They used Voicent...'s IVR Studio to automate permit processing and integrate with their existing platform. This change saved them over $100,000 a year and improved service for citizens.
Voicent helped iHome Easy Credit improve credit repair services with automated phone and SMS campaigns. The company used Voicent to reach clients quickly, track call data, and record calls for qualit...y. These features let them respond faster to customer needs and adjust their marketing. The CEO praised Voicent for making business operations smoother and more efficient.
Voicent software helped Bryant Hodge & Associates LLC automate debt collection. They switched from manual calls to SMS texting and predictive dialing. This change quadrupled their call volume. Agent ...efficiency improved. The system integrates with their debt collection software and automates call handling. They plan to add more automation with IVR Studio and workflow tools.
Bryant Hodge & Associates LLC had a slow debt collection process using old phone equipment. Agents had to call people by hand. They needed a better way that worked with their current software. They c...hose Voicent for SMS texting and Predictive Dialing. The new system let them import data easily and start calls fast. They could track calls and send texts quickly. After switching, they made four times more calls and their agents worked better.
iHome Easy Credit wanted to help more people fix their credit and qualify for loans. They needed a way to reach more customers and grow their business on a small budget. They used Voicent's Broadcast... by SMS to send out many text messages and calls. The software helped them market faster and track results. They sent 590,000 texts and spent 1.1 million hours using the system. The CEO said their business runs much smoother with Voicent.
Voicent helped iHome Easy Credit improve credit repair services with automated phone and SMS campaigns. The company used Voicent to reach clients quickly, track call data, and record calls for qualit...y. These features let them respond faster to customer needs and adjust their marketing. The CEO praised Voicent for making business operations smoother and more efficient.
Voicent software helped Bryant Hodge & Associates LLC automate debt collection. They switched from manual calls to SMS texting and predictive dialing. This change quadrupled their call volume. Agent ...efficiency improved. The system integrates with their debt collection software and automates call handling. They plan to add more automation with IVR Studio and workflow tools.
Bryant Hodge & Associates LLC had a slow debt collection process using old phone equipment. Agents had to call people by hand. They needed a better way that worked with their current software. They c...hose Voicent for SMS texting and Predictive Dialing. The new system let them import data easily and start calls fast. They could track calls and send texts quickly. After switching, they made four times more calls and their agents worked better.
iHome Easy Credit wanted to help more people fix their credit and qualify for loans. They needed a way to reach more customers and grow their business on a small budget. They used Voicent's Broadcast... by SMS to send out many text messages and calls. The software helped them market faster and track results. They sent 590,000 texts and spent 1.1 million hours using the system. The CEO said their business runs much smoother with Voicent.
Insurance Case Studies and Customer Success Stories with Voicent
JSB Insurance Services
- Insurance
Voicent’s agent dialer helped JSB Insurance Services close sales faster. The company faced risks with online dialers that exposed client data. Voicent’s predictive dialer improved security and saved ...costs over time. Agent productivity increased by auto dialing and skipping no answers. The system lets agents leave voicemails and update statuses quickly. The CEO recommends Voicent for any business making 20+ calls a day.
Voicent Agent Dialer helped Broker Resources, Inc. solve issues with their old dialer, which was slow and costly. The company switched to Voicent for its predictive dialing and easy integration. Agen...ts only needed a headset, computer, and internet to get started. Productivity increased, and the one-time purchase saved costs. The team could add more agent lines as needed, making sales operations more flexible and efficient.
JSB Insurance Services had problems with their old online dialing service. It was risky because they had to upload private client data. They wanted a safer and better way to call prospects. They swit...ched to Voicent's Predictive Dialer software. The new system made agents more productive by auto dialing and handling voicemails. The CEO said the software saved and grew the business. JSB Insurance Services now closes more deals and works more efficiently.
Broker Resources, Inc. had problems with their old agent dialer. It could not handle their growing workload and had many bugs. They switched to Voicent Agent Dialer after a colleague recommended it. ...The setup was easy and only needed basic equipment. The new system let them add more agent lines when needed. They are happy with the product and say it increased productivity and saved money.
Voicent’s agent dialer helped JSB Insurance Services close sales faster. The company faced risks with online dialers that exposed client data. Voicent’s predictive dialer improved security and saved ...costs over time. Agent productivity increased by auto dialing and skipping no answers. The system lets agents leave voicemails and update statuses quickly. The CEO recommends Voicent for any business making 20+ calls a day.
Voicent Agent Dialer helped Broker Resources, Inc. solve issues with their old dialer, which was slow and costly. The company switched to Voicent for its predictive dialing and easy integration. Agen...ts only needed a headset, computer, and internet to get started. Productivity increased, and the one-time purchase saved costs. The team could add more agent lines as needed, making sales operations more flexible and efficient.
JSB Insurance Services had problems with their old online dialing service. It was risky because they had to upload private client data. They wanted a safer and better way to call prospects. They swit...ched to Voicent's Predictive Dialer software. The new system made agents more productive by auto dialing and handling voicemails. The CEO said the software saved and grew the business. JSB Insurance Services now closes more deals and works more efficiently.
Broker Resources, Inc. had problems with their old agent dialer. It could not handle their growing workload and had many bugs. They switched to Voicent Agent Dialer after a colleague recommended it. ...The setup was easy and only needed basic equipment. The new system let them add more agent lines when needed. They are happy with the product and say it increased productivity and saved money.
Automotive Case Studies and Customer Success Stories with Voicent
Sunrise Toyota
- Automotive
Voicent Auto Reminder helped Sunrise Toyota save hours each day by automating appointment confirmations. Staff now spend more time on customer satisfaction and sales, not phone calls. The software se...nds voice reminders and collects confirmations, reducing no-shows. Sunrise Toyota found the tool easy to use and highly customizable for different departments. Support from Voicent was helpful and knowledgeable.
Sunrise Toyota is a busy auto dealership in Long Island, NY. Staff spent hours each day calling customers to confirm appointments. This work was slow and kept them from other important tasks. They st...arted using Voicent’s Auto Reminder to automate appointment calls. The system sends reminders and collects confirmations from customers. Now, staff save time and can focus on other work. They made 31,000 calls and spent 221,000 hours using the system.
Voicent Auto Reminder helped Sunrise Toyota save hours each day by automating appointment confirmations. Staff now spend more time on customer satisfaction and sales, not phone calls. The software se...nds voice reminders and collects confirmations, reducing no-shows. Sunrise Toyota found the tool easy to use and highly customizable for different departments. Support from Voicent was helpful and knowledgeable.
Sunrise Toyota is a busy auto dealership in Long Island, NY. Staff spent hours each day calling customers to confirm appointments. This work was slow and kept them from other important tasks. They st...arted using Voicent’s Auto Reminder to automate appointment calls. The system sends reminders and collects confirmations from customers. Now, staff save time and can focus on other work. They made 31,000 calls and spent 221,000 hours using the system.
Pharmaceuticals Case Studies and Customer Success Stories with Voicent
Sanofi
- Pharmaceuticals
Voicent's auto dialer helped Sanofi boost sales outreach. Sanofi struggled with unreliable auto dialer systems that failed to deliver calls and reach customers. After switching to Voicent, they quick...ly set up campaigns and sent hundreds of calls efficiently. The software's features, like text-to-speech and press-1 campaigns, made work more productive. Sanofi's sales team now reaches more people and increases sales with less manual effort.
Sanofi had trouble reaching customers using other auto dialer systems. Their old systems did not send all calls or work well. They needed a better way to tell people about their health products. Sano...fi tried Voicent’s Auto Dialer and liked the one-time fee and easy setup. They made 903,000 calls and spent 2.2 million hours using the system. Sanofi’s sales team found Voicent to be the best dialer they have used.
Voicent's auto dialer helped Sanofi boost sales outreach. Sanofi struggled with unreliable auto dialer systems that failed to deliver calls and reach customers. After switching to Voicent, they quick...ly set up campaigns and sent hundreds of calls efficiently. The software's features, like text-to-speech and press-1 campaigns, made work more productive. Sanofi's sales team now reaches more people and increases sales with less manual effort.
Sanofi had trouble reaching customers using other auto dialer systems. Their old systems did not send all calls or work well. They needed a better way to tell people about their health products. Sano...fi tried Voicent’s Auto Dialer and liked the one-time fee and easy setup. They made 903,000 calls and spent 2.2 million hours using the system. Sanofi’s sales team found Voicent to be the best dialer they have used.
Voicent Contact Center helped SPi Global make over a million calls each month. SPi Global used Voicent's Auto Dialer and Call Center Manager to boost agent efficiency and improve call quality. The pl...atform's CRM and IVR tools required little training and no third-party integration. SPi Global saw a seamless transition and fast support from Voicent. Agents reported no call quality issues after switching to Voicent.
Voicent Contact Center helped SPi Global make over a million calls each month. SPi Global used Voicent's Auto Dialer and Call Center Manager to boost agent efficiency and improve call quality. The pl...atform's CRM and IVR tools required little training and no third-party integration. SPi Global saw a seamless transition and fast support from Voicent. Agents reported no call quality issues after switching to Voicent.
Other Industry Case Studies and Success Stories with Voicent
SPi Global
- Business Process Outsourcing
SPi Global needed a new call center platform to improve agent efficiency and customer satisfaction. They chose Voicent's Contact Center solution, which included CRM, outbound dialing, and inbound PBX.... SPi Global customized IVR scripts and call queues for better call management. The transition was smooth, with agents trained in just half an hour. SPi Global now makes 4.8 million calls per month and has seen a big improvement in call quality.
SPi Global needed a new call center platform to improve agent efficiency and customer satisfaction. They chose Voicent's Contact Center solution, which included CRM, outbound dialing, and inbound PBX.... SPi Global customized IVR scripts and call queues for better call management. The transition was smooth, with agents trained in just half an hour. SPi Global now makes 4.8 million calls per month and has seen a big improvement in call quality.
