Future of outbound sales and marketing identify the warmest paths to win more deals.
Computer Software Case Studies and Customer Success Stories with UserGems
Diligent
- Computer Software
UserGems helped Diligent automate and scale their buyer job change program. Before, Diligent's SDRs tracked job changes manually, which was slow and hard to manage. With UserGems, they now find job c...hanges quickly and add new contacts to Outreach sequences. This led to a 30X ROI in pipeline generated and 40-50% response rates. Diligent also saw a 3X higher return than other outbound tools. The team is now much more efficient and can reach more prospects faster.
UserGems helped Greenhouse track job changes of former users and decision-makers. This let the SDR team target leads faster and more confidently. Greenhouse generated about 150 opportunities in 2024 ...using UserGems. The platform drove $5.8 million in pipeline and $1.6 million in closed-won revenue across 27 deals in less than a year. UserGems is now a top-performing lead generation tool for Greenhouse.
UserGems helped Outreach automate tracking of champion job changes. Before, Outreach AEs manually tracked job moves, missing or delaying new opportunities. With UserGems, Outreach received automated ...alerts about key contacts moving to new companies. This let AEs act fast and target the right leads. In the first year, Outreach generated 8x ROI and over $1.2 million in new pipeline from UserGems-sourced opportunities.
UserGems helped Dozuki track champions who changed jobs. Dozuki had trouble tracking these leads manually and missed warm opportunities. With UserGems, they automated champion tracking and improved o...utreach. In six months, Dozuki saw a 9X ROI and deal size grew by over 10X. They won five new opportunities and increased account engagement.
UserGems helped Sprig track free users who changed jobs. Before, Sprig tracked these users manually on LinkedIn, which was hard as they grew. With UserGems, Sprig captured users moving to new compani...es, even those not in their target list. This let Sprig find new sales opportunities and re-engage past users. Sprig saw an 8X ROI from UserGems-influenced opportunities.
UserGems helped Workramp automate tracking of new in-role prospects. Before, Workramp's sales team spent too much time on manual prospecting. With UserGems' New Hires & Promotions signal, they got cl...ean, actionable data and could scale their pipeline program. Now, 15% of Workramp's BDR-generated pipeline comes from these new-in-role leads. The process is faster, more consistent, and helps reach more target accounts.
UserGems' Gem-E AI Outbound Agent helped Mimecast track champions and automate outreach. Mimecast used Gem-E to capture new contacts, enrich data, and send personalized emails. The tool saved BDRs ho...urs each week by removing manual research. In two years, UserGems influenced over $20M in new pipeline for Mimecast. Gem-E generated $500K+ in new pipeline in four months and helped secure large mid-market deals. Mimecast now uses AI to drive pipeline growth and boost sales team efficiency.
UserGems helped UserTesting track job changes among their customers. UserTesting used UserGems to find 1,300 job-changer leads in a week. The sales and marketing teams reached out to these leads with... gifts and personalized emails. The process became mostly automated and easy for the teams. In less than a year, UserTesting generated millions in pipeline and over $1M in closed-won revenue. They achieved an 18X ROI from this initiative.
UserGems helped Axios HQ find new ways to grow their sales pipeline. Axios HQ used UserGems to track past users and automate outreach. This made it easy to find warm leads and re-engage old contacts.... In the first quarter, Axios HQ generated $155k in pipeline and closed 2 deals worth $38k. The company also saw higher average contract values as they moved upmarket.
UserGems helped SeekOut track recruiter job changes and automate outreach. Before UserGems, SeekOut struggled to use its database of recruiters for new pipeline. With UserGems, SeekOut generated $1.5...M in pipeline and saw a 5X ROI in the first year. The team achieved a 15-25% reply rate on email outreach. SDRs became more engaged and excited about outbound efforts. UserGems became SeekOut’s top outbound pipeline generation tool.
UserGems and its AI outbound agent Gem-E helped Accord scale outbound sales. Accord used UserGems signals to find warm leads and trigger outreach when past users or new executives joined target accou...nts. Gem-E drafts emails, saving reps time and making outreach smarter. 50–60% of Accord’s outbound meetings now come from UserGems and Gem-E. Accord’s team saves hours each week and revives closed-lost deals with timely signals. AI helps Accord target better, send fewer emails, and get better results.
Gem-E, UserGems’ AI Outbound Agent, helped Sendoso’s lean marketing team automate prospecting and personalize outreach. Before Gem-E, manual processes slowed their outbound and high-value leads slipp...ed through. With Gem-E, Sendoso identified buying signals, sent tailored emails, and integrated gifting for better engagement. In 30 days, they saw 20% reply rates, created 47 opportunities, and generated over $1 million in pipeline. The product paid for itself quickly and became their top outbound program.
UserGems helped Impact automate tracking of job changes among prospects and customers. Before UserGems, Impact missed opportunities due to manual processes. With UserGems, Impact generated $500K in p...ipeline and influenced 68 opportunities. The team now books an average of five extra meetings per month from UserGems leads. BDRs value UserGems leads as higher quality than others.
UserGems helped Metadata track job change signals to find new sales opportunities. Metadata used UserGems to spot when past champions changed jobs or when new executives joined target accounts. This ...let them reach out at the right time and prevent churn. As a result, Metadata saw an 81% shorter sales cycle and 17% bigger contract sizes from UserGems leads. Half of their Q4 pipeline came from returning customers.
Events Services Case Studies and Customer Success Stories with UserGems
The Millennium Alliance
- Events Services
UserGems helped The Millennium Alliance automate tracking of past customers and prospects. Before, they used manual LinkedIn tracking, which caused errors and high bounce rates. With UserGems, they t...racked job changes and sent automated outreach. This led to five new deals and $360,000 in revenue. Email bounce rates dropped to less than 1%. The sales team now keeps CRM data clean to get the most from UserGems.
UserGems helped Mimecast track champions who changed jobs. Before UserGems, Mimecast used manual processes and other tools but struggled with data accuracy and automation. UserGems automated tracking..., improved data quality, and created new CRM records. Mimecast generated $18M in new sales pipeline and booked 20 times more meetings than other channels. UserGems became the second highest converting channel for Mimecast.
UserGems helps iWave track when main contacts at client companies leave. This gives iWave valuable insight to prevent churn. Dwight Richards, VP of sales & client success, reports a 7X ROI in closed ...won deals. UserGems alerts iWave to job changes and updates CRM data automatically. The tool supports customer success and account management teams.
