UserGems Overview

Gem-E, developed by UserGems, leverages AI to enhance outbound sales efforts by identifying and engaging potential buyers with high conversion potential. This AI-powered agent uses advanced signals to prioritize outreach, ensuring sales teams focus on prospects most likely to respond positively. Unlike traditional methods that risk spamming, Gem-E intelligently crafts communications that resonate with recipients, increasing the likelihood of engagement. This strategic approach enables businesses to double their pipeline without expanding their sales team, maximizing ROI and optimizing resource allocation. Gem-E's capabilities are trusted by leading revenue teams for its precision in targeting and its ability to maintain an always-on pipeline generation.

Use Cases

Customers recommend Contact List Management, Generation Of New Leads, Engagement Management, as the business use cases that they have been most satisfied with while using UserGems.

Other use cases:

  • Playbook Creation
  • Workflow Management
  • Business Development
  • Training & Onboarding
  • Upselling
  • Contract Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

UserGems Use-Cases and Business Priorities: Customer Satisfaction Data

UserGems's features include Personalization, Alerts: Popups & Notifications, Capture Contact, etc. and UserGems support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also UserGems analytics capabilities include Analytics, and Custom Reports.

Reviews

"UserGems has been an integral part of our sales development strategy since our partnership began. We're excited to turbo boost this outreach program with both sales and marketing efforts to give our buyers a more engaging buying experience." - Alex Kelly

UserGems, Uplead, Cognism, Xtract.io, Insites, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Usergems tracks job changes of valuable buyers, boosting pipelines and reducing churn. Automation of next steps is facilitated by monitoring these changes.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UserGems is popular in Internet, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

UserGems Customer wins, Customer success stories, Case studies

How does UserGems facilitate Contact List Management?

What solutions does UserGems provide for Generation Of New Leads?

What makes UserGems ideal for Engagement Management?

How can UserGems enhance your Playbook Creation process?

What Are the key features of UserGems for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

CUSTOMERS TESTIMONIALS
UserGems testimonial

Alex Kelly

Director of Digital Marketing

Ceros
UserGems has been an integral part of our sales development strategy since our partnership began. We're excited to turbo boost this outreach program with both sales and marketing efforts to give our buyers a more engaging buying experience. Testimonial By Alex Kelly
UserGems testimonial

Michael Witt

Marketing Ops Manager

Mixpanel
We use Mixpanel to track our users and create a cohort of those users we’re most interested in based on product usage. We then use automation to tag UserGems leads as champions in Salesforce and add more context to the contact field. Testimonial By Michael Witt
UserGems testimonial

Steve Jones

VP of Demand Generation

UserTesting
UserGems is the type of tool that I've been looking for quite a while. Your alumni customers are your lowest hanging fruit, and if you offer a great product or service, these champions will remember and likely bring you into their next organization. The key is to reach out at the right time with th...e right message, and UserGems helps us achieve that at scale.

Testimonial By Steve Jones
CUSTOMERS TESTIMONIALS
UserGems testimonial

Alex Kelly

Director of Digital Marketing

Ceros
UserGems has been an integral part of our sales development strategy since our partnership began. We're excited to turbo boost this outreach program with both sales and marketing efforts to give our buyers a more engaging buying experience. Testimonial By Alex Kelly
UserGems testimonial

Michael Witt

Marketing Ops Manager

Mixpanel
We use Mixpanel to track our users and create a cohort of those users we’re most interested in based on product usage. We then use automation to tag UserGems leads as champions in Salesforce and add more context to the contact field. Testimonial By Michael Witt
UserGems testimonial

Steve Jones

VP of Demand Generation

UserTesting
UserGems is the type of tool that I've been looking for quite a while. Your alumni customers are your lowest hanging fruit, and if you offer a great product or service, these champions will remember and likely bring you into their next organization. The key is to reach out at the right time with th...e right message, and UserGems helps us achieve that at scale.

Testimonial By Steve Jones

Diligent - Computer Software

UserGems helped Diligent automate and scale their buyer job change program. Before, Diligent's SDRs tracked job changes manually, which was slow and hard to manage. With UserGems, they now find job c...hanges quickly and add new contacts to Outreach sequences. This led to a 30X ROI in pipeline generated and 40-50% response rates. Diligent also saw a 3X higher return than other outbound tools. The team is now much more efficient and can reach more prospects faster.

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Greenhouse - Computer Software

UserGems helped Greenhouse track job changes of former users and decision-makers. This let the SDR team target leads faster and more confidently. Greenhouse generated about 150 opportunities in 2024 ...using UserGems. The platform drove $5.8 million in pipeline and $1.6 million in closed-won revenue across 27 deals in less than a year. UserGems is now a top-performing lead generation tool for Greenhouse.

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Mimecast - Computer & Network Security

UserGems helped Mimecast track champions who changed jobs. Before UserGems, Mimecast used manual processes and other tools but struggled with data accuracy and automation. UserGems automated tracking..., improved data quality, and created new CRM records. Mimecast generated $18M in new sales pipeline and booked 20 times more meetings than other channels. UserGems became the second highest converting channel for Mimecast.

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Outreach - Computer Software

UserGems helped Outreach automate tracking of champion job changes. Before, Outreach AEs manually tracked job moves, missing or delaying new opportunities. With UserGems, Outreach received automated ...alerts about key contacts moving to new companies. This let AEs act fast and target the right leads. In the first year, Outreach generated 8x ROI and over $1.2 million in new pipeline from UserGems-sourced opportunities.

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Sendoso - Marketing And Advertising

Gem-E, UserGems’ AI Outbound Agent, helped Sendoso’s lean marketing team automate prospecting and personalize outreach. Before Gem-E, manual processes slowed their outbound and high-value leads slipp...ed through. With Gem-E, Sendoso identified buying signals, sent tailored emails, and integrated gifting for better engagement. In 30 days, they saw 20% reply rates, created 47 opportunities, and generated over $1 million in pipeline. The product paid for itself quickly and became their top outbound program.

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UserTesting - Information Technology And Services

UserGems helped UserTesting track job changes among their customers. UserTesting used UserGems to find 1,300 job-changer leads in a week. The sales and marketing teams reached out to these leads with... gifts and personalized emails. The process became mostly automated and easy for the teams. In less than a year, UserTesting generated millions in pipeline and over $1M in closed-won revenue. They achieved an 18X ROI from this initiative.

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New Hires & Promotions: UserGems' Newest Buyer Signal Overview

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Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

UserGems helps them reestablish contact when clients and users transfer to a new business. Find new customers in the target accounts, automatically enrich new contacts from the Calendar, and add them to Salesforce.

Some of its features include automating time-consuming manual tasks, tapping into existing relationships to generate new pipelines, and meeting revenue targets with fewer resources, less time, and less stress and so on.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Uplead, Cognism, Xtract.Io and Insites are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.
lightning

Peers used UserGems for contact list management and generation of new leads

UserGems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

UserGems News

Product

Introducing UserGems Signal Platform

UserGems has expanded its platform to include a library of buying signals, AI-assisted research, and pre-built workflows to enhance go-to-market strategies. This update aims to help sales and marketing teams focus on high-potential buyers and automate outreach, improving efficiency and pipeline generation. The platform integrates with tools like Salesforce and Hubspot, offering personalized messaging and reliable workflows.

Read more →
Product

UserGems Launches Gem-E AI Copilot

UserGems has launched Gem-E AI Copilot, a Chrome extension designed to enhance sales team efficiency by providing AI-driven insights. This tool surfaces buying signals such as hiring trends and website activity, allowing sales reps to personalize outreach effectively. The extension aims to improve prospecting without replacing human input, as emphasized by CEO Christian Kletzl.

Read more →
Product

UserGems Announces New Buying Signal to Automate Referral Intros

UserGems has launched the Champion Referrals signal, a new feature in its Signal Library. This tool identifies current customers who previously worked at target accounts, automating workflows for referral introductions. It includes features like Slack and email notifications with pre-drafted messages, enhancing outbound sales efforts by leveraging existing customer relationships.

Read more →

UserGems Profile

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Linkedin Twitter

Financials

SERIES A