UserGems Overview

This is a summary of the comprehensive capabilities and benefits of UserGems based on over 626 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

UserGems, Demand, Lead411, Uplead, Vainu Sales Intelligence Platform, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if UserGems is right for your needs? Our Cuspera AI engine can evaluate how UserGems fits your specific business needs, industry, and context. Get your personalized assessment report today.

UserGems supports business activities such as:

  • Contact List Management
  • Generation Of New Leads
  • Engagement Management
  • Playbook Creation
  • Workflow Management

UserGems can help you with many business goals, such as Improve ROI, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, etc. As a solution, UserGems's capabilities include Personalization, Alerts: Popups & Notifications, Capture Contact, etc.

UserGems Internet Vertical is its biggest customer base.

Reviews

"Each WorkRamp BDR manages about 1,000 accounts. And we also rely on them to pick up new accounts and contacts. At scale, this is impossible without a tool like UserGems. " - Mikey Pawell

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities peers achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Generation Of New Leads , Engagement Management , as the business use cases that they have been most satisfied while using UserGems.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

4.57/5 ★

Read Reviews (46)

"...With a large customer base of more than 2,000 organizations in 45 countries, UserTesting explored ways to find out when their customer contacts moved into new roles or new companies...." Case Study UserTesting
tracking contacts

4.33/5 ★

Read Reviews (11)

"...CONTACT TRACKING...."
creating contact list

4.33/5 ★

Read Reviews (11)

"...We retroactively capture Contacts from old meetings and add them to your Salesforce, just like we do for new meetings. ..."
enriching contact list

4.28/5 ★

Read Reviews (9)

"...UserGems automatically enriches new contacts from your Calendar and adds them to Salesforce (Accounts and Opportunities). ..."
contacts history

4.10/5 ★

Read Reviews (7)

"...We track all contacts related to our current and past customer accounts...."
Generation Of New Leads

4.07/5 ★

Read Reviews (33)

"...it's always easier to reach out to new business prospects when they already know your product!..."
Engagement Management

3.50/5 ★

Read Reviews (17)

"...It sounds so simple but every month it gives me at least 2-4 SOLID leads on average to follow up with, and if I can get even one of them to close I've made a significant dent in my quota...."
engaging and following up

3.97/5 ★

Read Reviews (12)

"...I would describe UserGems as an automated email, contact engagement, and contact enrichment-like software that tracks and emails champions who move jobs...."
engaging with scheduling & cadence

1.87/5 ★

Read Reviews (2)

"...Plus, Ceros also leveraged UserGems data to craft highly personalized sales cadences...."
PEER EXPERIENCES
Contact List Management

4.57/5 ★

Read Reviews (46)

"...With a large customer base of more than 2,000 organizations in 45 countries, UserTesting explored ways to find out when their customer contacts moved into new roles or new companies...." Case Study UserTesting
tracking contacts

4.57/5 ★

Read Reviews (11)

creating contact list

4.57/5 ★

Read Reviews (11)

enriching contact list

4.57/5 ★

Read Reviews (9)

contacts history

4.57/5 ★

Read Reviews (7)

Generation Of New Leads

4.07/5 ★

Read Reviews (33)

"...it's always easier to reach out to new business prospects when they already know your product!..." Peer review from Information Technology and Services
Engagement Management

3.50/5 ★

Read Reviews (17)

"...It sounds so simple but every month it gives me at least 2-4 SOLID leads on average to follow up with, and if I can get even one of them to close I've made a significant dent in my quota...." Peer review by Anna R.
engaging and following up

3.50/5 ★

Read Reviews (12)

engaging with scheduling & cadence

3.50/5 ★

Read Reviews (2)

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 626 insights from peers and experts to help you assess how these UserGems use cases fit your Sales Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mikey Pawell

Director of Business Development

WorkRamp

Each WorkRamp BDR manages about 1,000 accounts. And we also rely on them to pick up new accounts and contacts. At scale, this is impossible without a tool like UserGems. Testimonial By Mikey Pawell

Clare Corriveau

Director of Demand Generation

Cobalt

“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau

Alex Kelly

Director of Digital Marketing

Ceros

UserGems has been an integral part of our sales development strategy since our partnership began. We're excited to turbo boost this outreach program with both sales and marketing efforts to give our buyers a more engaging buying experience. Testimonial By Alex Kelly
CUSTOMERS TESTIMONIALS

Mikey Pawell

Director of Business Development

WorkRamp

Each WorkRamp BDR manages about 1,000 accounts. And we also rely on them to pick up new accounts and contacts. At scale, this is impossible without a tool like UserGems. Testimonial By Mikey Pawell

Clare Corriveau

Director of Demand Generation

Cobalt

“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau

Alex Kelly

Director of Digital Marketing

Ceros

UserGems has been an integral part of our sales development strategy since our partnership began. We're excited to turbo boost this outreach program with both sales and marketing efforts to give our buyers a more engaging buying experience. Testimonial By Alex Kelly

Case Studies

COMPANY CASE STUDIES
Case Study RFPIO

How RFPIO uses UserGems to 3X outbound performance in 1 quarter

Read More
Case Study WorkRamp

How WorkRamp Generating 15X ROI in Closed Won revenue after 12 months with UserGems

Read More
Case Study Gem

How Gem boosted win rates using UserGems

Read More

Video

New Hires & Promotions: UserGems' Newest Buyer Signal Overview

Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Demand, Lead411, Uplead and Vainu Sales Intelligence Platform are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used UserGems to Improve ROI and Acquire customers

Peer and Expert Opinion on Features

for UserGems

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.87/5 ★

Read Reviews (20)
Alerts: popups & Notifications

3.15/5 ★

Read Reviews (16)
Capture contact

4.35/5 ★

Read Reviews (14)
Recording

2.89/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

3.87/5 ★

Read Reviews (20)
Alerts: popups & Notifications

3.15/5 ★

Read Reviews (16)
Capture contact

4.35/5 ★

Read Reviews (14)
Recording

2.89/5 ★

Read Reviews (7)

IT and Other Capabilities

for UserGems

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.73/5 ★

Read Reviews (42)
Data Export

2.79/5 ★

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.73/5 ★

Read Reviews (42)
Data Export

2.79/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.98/5 ★

Read Reviews (40)
Phone Support

3.20/5 ★

Read Reviews (4)
Email Support

3.01/5 ★

Read Reviews (2)
Chat Support

3.01/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.98/5 ★

Read Reviews (40)
Phone Support

3.20/5 ★

Read Reviews (4)
Email Support

3.01/5 ★

Read Reviews (2)
Chat Support

3.01/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

Vendor Profile Details

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Financials

SERIES A