UserGems Overview

Gem-E, developed by UserGems, leverages AI to enhance outbound sales efforts by identifying and engaging potential buyers with high conversion potential. This AI-powered agent uses advanced signals to prioritize outreach, ensuring sales teams focus on prospects most likely to respond positively. Unlike traditional methods that risk spamming, Gem-E intelligently crafts communications that resonate with recipients, increasing the likelihood of engagement. This strategic approach enables businesses to double their pipeline without expanding their sales team, maximizing ROI and optimizing resource allocation. Gem-E's capabilities are trusted by leading revenue teams for its precision in targeting and its ability to maintain an always-on pipeline generation.

Use Cases

Customers recommend Contact List Management, Generation Of New Leads, Engagement Management, as the business use cases that they have been most satisfied with while using UserGems.

Other use cases:

  • Playbook Creation
  • Workflow Management
  • Business Development
  • Training & Onboarding
  • Upselling
  • Contract Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

UserGems Use-Cases and Business Priorities: Customer Satisfaction Data

UserGems's features include Personalization, Alerts: Popups & Notifications, Capture Contact, etc. and UserGems support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also UserGems analytics capabilities include Analytics, and Custom Reports.

Reviews

"It keeps us more focused on the top accounts instead of always focusing on the small tech companies. These can be easy wins, but we want the big, global brands as well." - Grace

UserGems, Uplead, Cognism, Xtract.io, Insites, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Usergems tracks job changes of valuable buyers, boosting pipelines and reducing churn. Automation of next steps is facilitated by monitoring these changes.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UserGems is popular in Internet, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on UserGems Use Cases

How efficiently Does UserGems manage your Contact List Management?

How can UserGems optimize your Generation Of New Leads Workflow?

How efficiently Does UserGems manage your Engagement Management?

How can UserGems enhance your Playbook Creation process?

How does UserGems address your Workflow Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
UserGems testimonial

Grace

Global Manager of Sales Development

Smartling

It keeps us more focused on the top accounts instead of always focusing on the small tech companies. These can be easy wins, but we want the big, global brands as well. Testimonial By Grace
UserGems testimonial

Seth Steinman

Director of Growth

Electric

I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Clare Corriveau

Director of Demand Generation

Cobalt

“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau
CUSTOMERS TESTIMONIALS
UserGems testimonial

Grace

Global Manager of Sales Development

Smartling

It keeps us more focused on the top accounts instead of always focusing on the small tech companies. These can be easy wins, but we want the big, global brands as well. Testimonial By Grace
UserGems testimonial

Seth Steinman

Director of Growth

Electric

I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Clare Corriveau

Director of Demand Generation

Cobalt

“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau

Case Studies

Computer Software

CASE STUDY Workramp

UserGems helped Workramp automate tracking of new in-role prospects. Before, Workramp's sales team spent too much time on manual prospecting. With UserGems' New Hires & Promotions signal, they got cl...ean, actionable data and could scale their pipeline program. Now, 15% of Workramp's BDR-generated pipeline comes from these new-in-role leads. The process is faster, more consistent, and helps reach more target accounts.

Computer Software

CASE STUDY Sprig

UserGems helped Sprig track free users who changed jobs. Before, Sprig tracked these users manually on LinkedIn, which was hard as they grew. With UserGems, Sprig captured users moving to new compani...es, even those not in their target list. This let Sprig find new sales opportunities and re-engage past users. Sprig saw an 8X ROI from UserGems-influenced opportunities.

Information Technology and Services

CASE STUDY SeekOut

UserGems helped SeekOut track recruiter job changes and automate outreach. Before UserGems, SeekOut struggled to use its database of recruiters for new pipeline. With UserGems, SeekOut generated $1.5...M in pipeline and saw a 5X ROI in the first year. The team achieved a 15-25% reply rate on email outreach. SDRs became more engaged and excited about outbound efforts. UserGems became SeekOut’s top outbound pipeline generation tool.

Computer Software

CASE STUDY Mimecast

UserGems' Gem-E AI Outbound Agent helped Mimecast track champions and automate outreach. Mimecast used Gem-E to capture new contacts, enrich data, and send personalized emails. The tool saved BDRs ho...urs each week by removing manual research. In two years, UserGems influenced over $20M in new pipeline for Mimecast. Gem-E generated $500K+ in new pipeline in four months and helped secure large mid-market deals. Mimecast now uses AI to drive pipeline growth and boost sales team efficiency.

Information Technology and Services

CASE STUDY Accord

UserGems and its AI outbound agent Gem-E helped Accord scale outbound sales. Accord used UserGems signals to find warm leads and trigger outreach when past users or new executives joined target accou...nts. Gem-E drafts emails, saving reps time and making outreach smarter. 50–60% of Accord’s outbound meetings now come from UserGems and Gem-E. Accord’s team saves hours each week and revives closed-lost deals with timely signals. AI helps Accord target better, send fewer emails, and get better results.

Events Services

CASE STUDY The Millennium Alliance

UserGems helped The Millennium Alliance automate tracking of past customers and prospects. Before, they used manual LinkedIn tracking, which caused errors and high bounce rates. With UserGems, they t...racked job changes and sent automated outreach. This led to five new deals and $360,000 in revenue. Email bounce rates dropped to less than 1%. The sales team now keeps CRM data clean to get the most from UserGems.

Video

New Hires & Promotions: UserGems' Newest Buyer Signal Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

UserGems helps them reestablish contact when clients and users transfer to a new business. Find new customers in the target accounts, automatically enrich new contacts from the Calendar, and add them to Salesforce.

Some of its features include automating time-consuming manual tasks, tapping into existing relationships to generate new pipelines, and meeting revenue targets with fewer resources, less time, and less stress and so on.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Uplead, Cognism, Xtract.Io and Insites are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.
lightning

Peers used UserGems for contact list management and generation of new leads

UserGems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

UserGems News

Product

Introducing UserGems Signal Platform

UserGems has expanded its platform to include a library of buying signals, AI-assisted research, and pre-built workflows to enhance go-to-market strategies. This update aims to help sales and marketing teams focus on high-potential buyers and automate outreach, improving efficiency and pipeline generation. The platform integrates with tools like Salesforce and Hubspot, offering personalized messaging and reliable workflows.

Product

UserGems Launches Gem-E AI Copilot

UserGems has launched Gem-E AI Copilot, a Chrome extension designed to enhance sales team efficiency by providing AI-driven insights. This tool surfaces buying signals such as hiring trends and website activity, allowing sales reps to personalize outreach effectively. The extension aims to improve prospecting without replacing human input, as emphasized by CEO Christian Kletzl.

Product

UserGems Announces New Buying Signal to Automate Referral Intros

UserGems has launched the Champion Referrals signal, a new feature in its Signal Library. This tool identifies current customers who previously worked at target accounts, automating workflows for referral introductions. It includes features like Slack and email notifications with pre-drafted messages, enhancing outbound sales efforts by leveraging existing customer relationships.

UserGems Profile

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Financials

SERIES A