TrueContext helped Majan Electricity Company fix problems with field data collection. The company used TrueContext to get accurate meter readings and find out why electricity losses were high. They f...ound 1,800 meters tampered with, 1,300 not accessible, and 400 damaged. TrueContext cut data entry staff from 20 to 6, saving time and resources. Majan now spends more time on data analysis instead of manual entry.
Gateway Mechanical Services used the TrueContext mobile workflow platform to replace their paper-based system. This helped them reduce costs, improve customer service, and cut billing errors. They in...creased cash flow by over $1 million and eliminated the need for printed forms. Technicians became more efficient and customers received better, faster information. The company also reduced data entry time by 400 percent.
ProntoForms helped Obayashi improve compliance reporting for the Crosstown Transit Constructors project. The challenge was meeting strict health and safety requirements and speeding up incident repor...t processing. Obayashi used ProntoForms mobile forms to collect data in the field, even without network connectivity. Over 12 form types were mobilized, eliminating more than 30 hours of data entry each month. Incident report processing time dropped from five days to just one hour.
TrueContext helped Vipond fix problems with paperwork and data for fire protection inspections. Vipond had to manage 20,000 form submissions each year using paper, Excel, and digital tools. This caus...ed high admin costs and compliance risks. TrueContext let Vipond build forms with no code, use dispatch API integration, and create custom documents. Vipond saved 10,000 hours per year, reduced technician travel, and found new revenue from better service data.
TrueContext helped Funderburk Roofing boost productivity. The company used the TrueContext field service app platform. This improved their field operations. The solution made work faster and easier f...or their teams. Funderburk Roofing saw better results in less time. The platform helped them work more efficiently.
CASE STUDY A global energy and petrochemical company (FLNG facility)
TrueContext helped a global energy and petrochemical company's FLNG facility digitize and centralize safety inspection forms. The company faced risks from manual, paper-based processes that caused er...rors and downtime. By using TrueContext, they eliminated paper forms and improved real-time data and analytics. This led to a 332% ROI and saved thousands of work hours each year. The solution boosted productivity and gave better operational visibility.
TrueContext helped an energy services company modernize its field service operation. The company improved route planning and reduced maintenance costs. Employee engagement increased. The company save...d an estimated $7 million. TrueContext supported better field ticketing and operations.
TrueContext helped Halliburton improve its field operations. The platform enabled better automation and data connection. Halliburton used TrueContext to energize its field teams. The solution aimed t...o boost productivity and streamline workflows. The case highlights operational transformation in the oil and gas sector.
TrueContext helped Occidental Petroleum (Oxy) digitize field workflows and reduce paper use. Oxy used TrueContext’s mobile forms, automation, and API integrations to connect data across the business.... The platform enabled real-time data access for over 1.5 million assets and supported 10,000 technicians with 60,000+ monthly submissions. Oxy cut duplicate data work, improved compliance, and streamlined contractor onboarding. AI-powered form building sped up deployment and reduced admin hours.
TrueContext helped Resolve Energy Solutions Inc. manage decommissioning workflows. The company needed to meet strict regulatory and quality assurance standards in the upstream oil and gas sector. Tru...eContext provided a solution for these complex requirements. The platform supported compliance and improved operational processes. Resolve Energy Solutions Inc. now uses TrueContext to address regulatory, abandonment, and decommissioning needs.
TrueContext helped the fifth-largest US cable provider improve installation capabilities. The company used TrueContext to increase productivity and improve data collection. They also saved costs and ...met regulatory requirements. The solution made their installation process more efficient. The company saw better results in their field operations.
TrueContext helped ARxIUM move from paper forms to digital workflows for field service. ARxIUM used TrueContext with Salesforce Service Cloud and Google Sheets. Technicians now complete site surveys ...and maintenance checklists on mobile devices. Forms are submitted in real-time, with data sent directly to Salesforce. ARxIUM cut 50 minutes from service times. Customer satisfaction improved with faster follow-up and transparent records. ARxIUM achieved 100% digital workflows and found new revenue opportunities.
TrueContext helped GOJO standardize service and improve technician training. GOJO used TrueContext with Salesforce to automate workflows and data capture for installations. They reduced technician on...boarding from months to a week. GOJO now uses data to optimize processes and product design. Their distributed site survey approach increased response rates to 100% for small projects. GOJO expects to eliminate up to 2,500 truck rolls in 2023, saving up to half a million dollars.
TrueContext helped a global medical device manufacturer move from paper-based processes to digital field service management. The company faced heavy admin work and slow data access, with 42 pages of ...paperwork per visit and delayed documentation. TrueContext's platform enabled dynamic digital forms, integrated with ServiceMax, Salesforce, and IoT systems. The solution cut admin time by 75%, enabled same-day data availability, and reduced truck rolls. The company now benefits from better data trends, lower costs, and improved field service efficiency.
CASE STUDY A Fortune 500 medical device manufacturer
TrueContext helped a Fortune 500 medical device manufacturer improve preventive maintenance. The company needed to standardize checklists, gain better analytics, and meet strict compliance rules. Tru...eContext automated data entry, saving 15 minutes per case and about $700K. The solution reduced mistakes, improved data integrity, and sped up deployment with over 99 forms built. Compliance and audit processes became easier, and the team now delivers faster quotes and better customer satisfaction.
TrueContext helped Luminex, a medical device manufacturer, improve compliance and efficiency in field service operations. Luminex used TrueContext to replace manual, paper-based processes with digita...l workflows. The platform enabled standardization and automation of service checklists, reducing work order quality review time by 50% and errors by 95%. Luminex also cut the time to implement new service checklists from months to weeks. The solution supports compliance with FDA and HIPAA regulations.
TrueContext helped a Fortune 500 elevator manufacturer modernize its environmental health and safety systems. The company used TrueContext to simplify its job hazard analysis process. This led to hig...her compliance and less repeated work. The solution made their EHS operations easier and more efficient. The case highlights improvements in workflow and compliance for large manufacturing businesses.
TrueContext helped Walter Surface Technologies move from paper forms to mobile forms for field service. The company wanted to improve form access, reduce data entry, and cut errors. With TrueContext,... technicians now capture data on tablets and send it instantly to the office. This change eliminated manual data entry and courier costs. Walter saw a two-thirds reduction in monthly technician fees and faster access to field data.
TrueContext helped a global elevator enterprise improve safety and compliance. Before TrueContext, field teams worked in silos and struggled to share best practices. The company used TrueContext to b...uild workflows for safety audits, compliance, and installations. This made it easier to update processes and manage forms in many languages. The company now has better asset performance, higher completion rates, and is seen as a gold standard for safety in the industry.
TrueContext helped Louisiana CAT digitize and automate their job safety analysis (JSA) process. Louisiana CAT faced low JSA completion rates and high paper and logistics costs. TrueContext enabled re...al-time visibility and streamlined workflows for 400 technicians and managers. JSA coverage doubled to 95%. Safety data quality and traceability improved. The company saved on paper and logistics by digitizing over 250 daily JSAs.
TrueContext helped Iron Ore Company of Canada improve training and compliance. Before, IOC used paper forms and manual data entry, which wasted time and paper. TrueContext integrated with their LMS, ...automating data transfer and reducing errors. Admins now spend less time on data entry. Reports are instant and audits are easier. Safety standards improved and paper waste dropped.
CASE STUDY A Fortune Global 500 engineering, manufacturing, and service company
TrueContext helped a Fortune Global 500 engineering, manufacturing, and service company fix problems in its preventive maintenance program. The company used TrueContext to modernize installation, ins...pection, and maintenance services. The solution replaced old processes and improved how work gets done. The company now runs preventive maintenance more smoothly.
TrueContext helped ACT Power Services improve field data capture and reporting. ACT needed a scalable, easy-to-use solution for managing operations and maintenance data across 26 states. The company ...used TrueContext to expand to over 100 forms for more than 100 technicians. The platform enabled flexible deployment, automated reporting, and strong data integrations. ACT saw a shift toward technician collaboration and faster adoption due to the user-friendly interface.
TrueContext helped Summerhill improve field data collection for energy building audits. Before, field reps spent hours filling out paper forms and entering data by hand. With TrueContext mobile forms..., Summerhill automated data capture, added features like client signatures and photo uploads, and eliminated manual entry. The company saw an 80% reduction in form costs per month. Data analysis became faster and more accurate, and the solution paid for itself in the first week.
ProntoForms helped Compac improve field service operations. Compac faced issues with a legacy system that left technicians unsupported and led to uneven customer experiences. With ProntoForms, techni...cians now follow guided workflows and collect data in the field. This data connects to back-end systems for better decision making and compliance. Compac shifted from reactive to preventive service, increased service visibility, and standardized customer experience across global teams.
TrueContext helped Ingersoll Rand replace paper-based processes for 50 service engineers and 14 installation engineers. The company managed 14,000 assets and installed about 150 new systems each mont...h. TrueContext enabled digital forms, saving 17.75 hours on each monthly report and $48,818 per year. Employee efficiency and accountability improved. Customer satisfaction increased due to better communication and process accuracy.
Understand and Calculate TRIR to Improve Field Safety
TrueContext, formerly ProntoForms, has transformed Louisiana CAT's safety operations by digitizing job safety analyses (JSAs), significantly enhancing compliance and data traceability. This partnersh...ip led to a TRIR of 0.4, surpassing industry averages. TrueContext's platform enabled a rapid six-week deployment, doubling JSA coverage and eliminating paper costs, demonstrating its robust integration capabilities.
