Textline Overview

This is a summary of the comprehensive capabilities and benefits of Textline based on over 224 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Textline, hireEZ Outbound Recruiting Platform, Gmelius, Practifi, Freedcamp, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Textline is right for your needs? Our Cuspera AI engine can evaluate how Textline fits your specific business needs, industry, and context. Get your personalized assessment report today.

Textline supports business activities such as:

  • Helpdesk Management
  • Engagement Management
  • Collaboration
  • Communication Management
  • Workflow Management

Textline can help you with many business goals, such as Launch New Products, Enhance Customer Relationships, Acquire Customers, Improve Consistency, and Scale Best Practices. It can help manage these activities if you use Offline Phone Calls Events etc. for these needs. As a solution, Textline's capabilities include Personalization.

Textline Information Technology and Services Vertical is its biggest customer base.

Reviews

"...We also use the API to automate some text communications with our customers, and Textline's support is helpful with figuring out the best way to use the API to your particular scenario...." Peer review by Sean W., Director of Technology, Legal Services

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Textline solved their SMS Marketing needs. Cuspera uses 224 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities peers achieved using Textline.

Other priorities:

  • Acquire Customers
  • Improve Consistency
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Engagement Management , Collaboration , as the business use cases that they have been most satisfied while using Textline.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Offline, Phone Calls, Events and Trade Shows

4.73/5 ★

Read Reviews (9)

"...We also use the API to automate some text communications with our customers, and Textline's support is helpful with figuring out the best way to use the API to your particular scenario...."
Engagement Management with Text SMS

3.92/5 ★

Read Reviews (9)

"...the average amount of time property management staff at a national real estate company saved daily using texting to follow up with potential tenants...." Customers
engaging and following up

3.93/5 ★

Read Reviews (5)

"...the average amount of time property management staff at a national real estate company saved daily using texting to follow up with potential tenants...."
Collaboration with Offline, Text SMS, Events and Trade Shows

4.58/5 ★

Read Reviews (7)

"...The UX is so easy to learn and manage; I can oversee a team as well as collaborate with colleagues all within the interface; notifications are easy to set up and make sure I don't miss anything; the app is wonderful for on-the-go!...."
PEER EXPERIENCES
Helpdesk Management with Offline, Phone Calls, Events and Trade Shows

4.73/5 ★

Read Reviews (9)

"...We also use the API to automate some text communications with our customers, and Textline's support is helpful with figuring out the best way to use the API to your particular scenario...." Peer review by Sean W., Director of Technology, Legal Services
Engagement Management with Text SMS

3.92/5 ★

Read Reviews (9)

"...the average amount of time property management staff at a national real estate company saved daily using texting to follow up with potential tenants...." Customers
engaging and following up

3.92/5 ★

Read Reviews (5)

Collaboration with Offline, Text SMS, Events and Trade Shows

4.58/5 ★

Read Reviews (7)

"...The UX is so easy to learn and manage; I can oversee a team as well as collaborate with colleagues all within the interface; notifications are easy to set up and make sure I don't miss anything; the app is wonderful for on-the-go!...." Peer review by Nicole N, Senior Community Manager, Internet

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 224 insights from peers and experts to help you assess how these Textline use cases fit your SMS Marketing needs.

Popular Business Setting

for Textline

Top Industries

  • Information Technology and Services
  • Real Estate
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Textline to Launch new products and Enhance customer relationships

Peer and Expert Opinion on Features

for Textline

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.55/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

4.55/5 ★

Read Reviews (7)

IT and Other Capabilities

for Textline

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.34/5 ★

Read Reviews (4)
Data Export

4.34/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.34/5 ★

Read Reviews (4)
Data Export

4.34/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (46)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.76/5 ★

Read Reviews (5)
Email Support

2.51/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (46)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.76/5 ★

Read Reviews (5)
Email Support

2.51/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.40/5 ★

Read Reviews (18)
Analytics

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.40/5 ★

Read Reviews (18)
Analytics

3.88/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Textline

Overall Risk Meter

Low Medium High

Top Failure Risks for Textline

Vendor Profile Details

Company Name

Textline

Company Website

https://www.textline.com/

HQ Location

431 Jessie Street, San Francisco, California 94103, US

Employees

51-100

Social

Financials

SEED