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Education Case Studies and Customer Success Stories with Synap
Study Hat
- Education
- Small
UK
Study Hat used Synap to improve online exam preparation for students. They moved from Thinkific to Synap for better automation... and personalisation. The migration process was fast, with 5,000 questions imported easily. Synap's features let students choose between practice and exam modes, and daily quizzes keep them engaged. Automated personalisation reduced tutor workload and improved customer retention. Zapier integration streamlined user onboarding and access, supporting Study Hat's growth.
Synap partnered with the University of Law to deliver a custom online assessment platform. The solution included predictive algorithms with... 98% accuracy for exam outcomes, automated grading, and advanced reporting tools. Tutors used heat maps and custom reports to track student engagement and performance. Automated reminders and single sign-on improved student participation. Thousands of students benefited from tailored feedback and streamlined exam preparation.
Synap enabled the University of the Free State to deliver secure online exams to over 850 law students during COVID-19, despite frequent internet outages and load shedding. The platform's anti-cheat... features, including disabling copy-paste and randomizing questions, helped maintain exam integrity. Auto-saving answers and low-bandwidth proctoring ensured students could complete exams even with connectivity issues. UFS achieved an 85% first-time exam completion rate. In 2023, they delivered 8,000 exams using Synap, continuing to rely on its secure, scalable solution.
PurpleBee used Synap to move from in-person to online training for early years teachers. They created interactive SCORM courses and... hosted them on Synap's LMS. The platform let learners upload documents, take quizzes, and get personalized feedback. PurpleBee used Synap's e-commerce and white-label features to sell courses and build their brand. This helped them reach more learners and keep their training engaging and flexible.
American Academy of Osteopathy
- Education
- Small
Indianapolis, USA
Synap enabled the American Academy of Osteopathy to move from in-person to secure online certification exams in just three weeks. The academy needed... a fast, reliable solution during COVID-19 to maintain exam integrity and avoid canceling their 2020 exams. Synap provided a user-friendly platform with robust proctoring, automated grading, and strong support. AAO saved hours on administration and grading, and examinees gave positive feedback. The academy has continued using Synap for annual online exams since 2020.
Synap helped Fraser's GAMSAT move their medical exam prep online. Fraser's used Synap to migrate 2,000 questions and launch live... mock exams quickly. Students now create custom quizzes and practice with spaced learning algorithms. Tutors save time with automated marking and a unified dashboard. Integrations with Zapier, Segment, and Intercom streamline reporting and support. Fraser's saw smoother operations and better student experiences since switching to Synap.
Boston Plan for Excellence (BPE)
- Education
- Small
Boston, USA
Synap helped the Boston Plan for Excellence (BPE) modernize teacher admissions. BPE switched from paper exams to Synap’s online exam... platform in 2023. The platform made assessments more accessible and reduced admin time. Features like flexible scheduling, bulk uploads, and intuitive grading saved staff time. BPE staff and candidates gave positive feedback about the platform’s ease of use and support. The new system improved internal processes and helped BPE scale teacher training.
VSF (Project Management Association of Iceland)
- Professional Training & Coaching
- Small
Reykjavik, Iceland
Synap enabled VSF, Iceland's Project Management Association, to launch a new online exam platform in just four days. The previous system... lacked modern features, analytics, and security, making exam management hard. Synap provided advanced question types, detailed analytics, and robust security. The onboarding was fast, with direct support and clear help guides. Instructors praised the easy-to-use interface. VSF now delivers secure, flexible certification exams that meet international standards.
UK Flour Millers
- Professional Training & Coaching
- Small
London, UK
UK Flour Millers used Synap to move from paper-based exams to secure online assessments. The old system was slow, manual,... and error-prone, with staff handling physical papers and data entry. Synap automated grading, feedback, and exam delivery, cutting admin work and errors. The platform's proctoring tool, Synoptic, ensured secure, fair exams worldwide. Integration with FileMaker automated result uploads. Staff and students found the system easy and accessible, improving the exam experience for remote learners.
GRESB used Synap to launch and scale its global ESG certification exams. The platform enabled secure, accessible, and multilingual assessments... for real estate professionals. Synap's automation and flexible features reduced admin work and improved user experience. GRESB issued digital certificates for LinkedIn sharing, boosting professional recognition. The solution supported rapid growth and streamlined onboarding for candidates worldwide.
British International Freight Association (BIFA)
- Transportation/Trucking/Railroad
- Small
London, UK
Synap helped the British International Freight Association (BIFA) move from manual Word-based exams to a secure digital platform. Trainers and students... saved time by automating exam delivery and grading. The new system improved exam reliability, with autosave features preventing data loss. Trainers found grading faster and more accurate using question-based marking. Students gained confidence with practice assessments and an easy-to-use interface. BIFA now delivers more secure, efficient, and user-friendly open-book exams.
FreeNow
- Transportation/Trucking/Railroad
- Large
Hamburg, Germany
Synap helped FreeNow boost their first-time SPSV exam pass rate from 10% to 90%. FreeNow used Synap to create a... mobile-friendly, flexible exam prep platform for aspiring taxi drivers. The platform included spaced learning, mock exams, and detailed feedback. Over 15,000 users engaged with the system, leading to 1,000+ new job opportunities in the first year. FreeNow’s team used Synap’s reporting to support candidates and track readiness.
Insurance Case Studies and Customer Success Stories with Synap
Medical Defence Union
- Insurance
- Medium
London, UK
Synap helped the Medical Defence Union improve medical students' exam scores by 30%. MDU used Synap's online assessment platform to... give members access to dynamic question banks and real-time feedback. Students could practice in different exam modes and get detailed performance analytics. The platform's Spaced Learning algorithms boosted engagement and long-term retention. Mobile apps made it easy for busy students and doctors to study anywhere.
National Association of Social Workers Georgia Chapter (NASW-GC)
- Non Profit Organization Management
- Medium
Atlanta, USA
Synap helped the National Association of Social Workers Georgia Chapter deliver secure, accessible online certification exams. Members could take exams... at their convenience, even with limited tech skills. Synap's platform automated retakes, enforced an 80% pass rate, and provided analytics for course improvement. Proctoring tools ensured exam integrity. Candidates reported no technical issues or complaints, and the organization plans to recommend Synap for statewide certification.
Provincial department in Ontario
- Government Administration
- Large
Canada
Synap helped a provincial department in Ontario move from in-person to online recruitment exams in just 16 days. The team used... Synap's platform to quickly build and launch secure online tests, supported by integrated proctoring and user-friendly tools. They achieved a 95% first-time completion rate among 200+ applicants, with 100% completing their exams within six days. Staff and candidates praised the easy setup and smooth experience. The department now plans to expand Synap's use for more large-scale exams.
Fusion Risk Management
- Information Technology And Services
- Medium
Chicago, USA
Fusion Risk Management switched from a traditional LMS to Synap for certification exams. They needed features like timed exams and... bulk question import, which their old system lacked. Synap's platform let them deliver secure, remote exams and provide study materials in one place. The user interface was easy for both admins and learners, enabling setup in just 15 minutes. Fast support and dynamic exam features improved their workflow and exam security.
Medical Devices Case Studies and Customer Success Stories with Synap
Isansys
- Medical Devices
- Small
Oxford, UK
Isansys used Synap to deliver medical device training to clinicians worldwide. They needed an online platform to support face-to-face training... and help onboard new users. Synap enabled microlearning, breaking training into short sessions for busy hospital staff. The platform included micro assessments to ensure understanding before progressing. Synap's system met hospital security standards and was easy for clinicians to use.
Snohomish County EMS
- Hospital & Health Care
- Medium
Everett, USA
Synap helped Snohomish County EMS move from paper exams to an online platform in just 7 days. The AI-powered system... created and refined exam questions based on new medical protocols. Automated grading and instant results cut administrative time and costs. The EMS team achieved a 95% pass rate and faster certification for nearly 2,000 EMTs and paramedics. Staff found the process simple, secure, and effective for large-scale testing.
