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Synap
Synap Learning Management System 4.0 454 reviewer insights

Synap: Assessment Management and Online Exam Delivery

A Complete Learning Management Solution to manage training at scale

Synap helps HR teams deliver online certification exams and manage assessments. Teams use it to deliver secure remote certification exams, transitioning from traditional systems to a more efficient platform. They also use it for online certification exam delivery, benefiting from integrated proctoring and automated grading. For example, a customer used Synap's platform to quickly build and launch secure online tests. The setup was praised for being easy, providing a smooth experience for both staff and candidates.

Is Synap right for your team?

Main focus

Reported results

Typical customer

Small and large companies

78% of customer stories; 39% from education.

What teams use Synap for

Explore Synap use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Learning Management System jobs
VSF (Project Management Association of Iceland), GRESB, Fusion Risk Management, University of the Free State and others Main focus
Core use
Learning delivery PurpleBee Main focus
Emerging use
Also used for
Training administration GRESB Sales Training and Onboarding
Emerging use
The University of Law Business Intelligence
Emerging use

Other use cases

"Main focus" marks the two jobs the product is used for most often.

Synap capabilities

Explore Synap capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses Synap

IndustriesAggregated usage insights
Education: 33%Computer Software: 23%Financial Services: 14%Professional Training & Coaching: 8%Transportation/Trucking/Railroad: 5%Other industries: 17%
  • Other industries17%
Company sizeAggregated usage insights
Small business: 56%Enterprise: 22%Mid-market: 22%
  • Small business56%
  • Enterprise22%
  • Mid-market22%

Synap customer stories

Results reported in published case studies.

VSF (Project Management Association of Iceland)

Professional Training & Coaching · Small

Synap enabled VSF, Iceland's Project Management Association, to launch a new online exam platform in just four days. The previous system lacked modern features, analytics, and security, m...

Synap enabled VSF, Iceland's Project Management Association, to launch a new online exam platform in just four days. The previous system lacked modern features, analytics, and security, making exam management hard. Synap provided advanced question types, detailed analytics, and robust security. The onboarding was fast, with direct support and clear help guides. Instructors praised the easy-to-use interface. VSF now delivers secure, flexible certification exams that meet international standards.

UK Flour Millers

Professional Training & Coaching · Small

UK Flour Millers used Synap to move from paper-based exams to secure online assessments. The old system was slow, manual, and error-prone, with staff handling physical papers and data ent...

UK Flour Millers used Synap to move from paper-based exams to secure online assessments. The old system was slow, manual, and error-prone, with staff handling physical papers and data entry. Synap automated grading, feedback, and exam delivery, cutting admin work and errors. The platform's proctoring tool, Synoptic, ensured secure, fair exams worldwide. Integration with FileMaker automated result uploads. Staff and students found the system easy and accessible, improving the exam experience for remote learners.

FreeNow

Transportation/Trucking/Railroad · Large

Synap helped FreeNow boost their first-time SPSV exam pass rate from 10% to 90%. FreeNow used Synap to create a mobile-friendly, flexible exam prep platform for aspiring taxi drivers. The...

Synap helped FreeNow boost their first-time SPSV exam pass rate from 10% to 90%. FreeNow used Synap to create a mobile-friendly, flexible exam prep platform for aspiring taxi drivers. The platform included spaced learning, mock exams, and detailed feedback. Over 15,000 users engaged with the system, leading to 1,000+ new job opportunities in the first year. FreeNow’s team used Synap’s reporting to support candidates and track readiness.

Snohomish County EMS

Hospital & Health Care · Medium
95% pass rate

Synap helped Snohomish County EMS move from paper exams to an online platform in just 7 days. The AI-powered system created and refined exam questions based on new medical protocols. Auto...

Synap helped Snohomish County EMS move from paper exams to an online platform in just 7 days. The AI-powered system created and refined exam questions based on new medical protocols. Automated grading and instant results cut administrative time and costs. The EMS team achieved a 95% pass rate and faster certification for nearly 2,000 EMTs and paramedics. Staff found the process simple, secure, and effective for large-scale testing.

American Academy of Osteopathy

Education · Small

Synap enabled the American Academy of Osteopathy to move from in-person to secure online certification exams in just three weeks. The academy needed a fast, reliable solution during COVID...

Synap enabled the American Academy of Osteopathy to move from in-person to secure online certification exams in just three weeks. The academy needed a fast, reliable solution during COVID-19 to maintain exam integrity and avoid canceling their 2020 exams. Synap provided a user-friendly platform with robust proctoring, automated grading, and strong support. AAO saved hours on administration and grading, and examinees gave positive feedback. The academy has continued using Synap for annual online exams since 2020.

British International Freight Association (BIFA)

Transportation/Trucking/Railroad · Small

Synap helped the British International Freight Association (BIFA) move from manual Word-based exams to a secure digital platform. Trainers and students saved time by automating exam deliv...

Synap helped the British International Freight Association (BIFA) move from manual Word-based exams to a secure digital platform. Trainers and students saved time by automating exam delivery and grading. The new system improved exam reliability, with autosave features preventing data loss. Trainers found grading faster and more accurate using question-based marking. Students gained confidence with practice assessments and an easy-to-use interface. BIFA now delivers more secure, efficient, and user-friendly open-book exams.

Synap review: From set up to launching recruitment exams in just 16 days

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Synap Learning Limited. News

Product

Synap adds AI-assisted proctoring to its online exam platform

Synap has launched Synoptic, an AI-assisted proctoring system integrated into its online exam platform. Synoptic offers configurable monitoring, recorded evidence, and human review tools to enhance exam security. The system highlights potential misconduct using AI, allowing human invigilators to review flagged activities. It supports various monitoring options and adheres to ISO/IEC 27001 standards, ensuring secure and scalable exam delivery.

Product

Exams Updates & Release Notes | Synap | Synap

Synap has released updates and new features for its online exam platform, enhancing exam delivery, scheduling, marking, and grading. Notable improvements include a faster exam-taking experience with the rebuilt v3 quiz player, structured team-based marking workflows, and enhanced double and blind marking features for fair assessments. These updates aim to improve efficiency and integrity in online exam management.

Product

Improvements Updates & Release Notes | Synap | Synap

Synap has released several platform enhancements, including Webhook Deliveries v2 with filtering and manual retries, improved accessibility, a new in-app PDF viewer, and mobile app upgrades. The platform also integrates Zapier for workflow management and supports LTI & JWT single sign-on for seamless LMS integration.

Awards

Synap wins two ETIH Innovation Awards | ETIH EdTech News

Synap won two ETIH Innovation Awards 2026, recognized for its partnership with the University of Law. The platform was awarded Best Student Engagement and Assessment Tool and EdTech Company of the Year (UK). Synap's predictive analytics and spaced learning support SQE preparation, enhancing student engagement and exam readiness.

Synap Learning Limited. Profile

Company Name

Synap Learning Limited.

Company Website

//synap.ac

HQ Location

New Station Street, Leeds, England LS1 4JB, GB

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