Home Customer Feedback Management SurveySparrow 360 Assessment

SurveySparrow 360 Assessment: Use-Cases, Insights and Reviews | 2025 Cuspera

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Feedback Software Evaluate performance, the complete 360 degree way.

SurveySparrow 360 Assessment Overview

SurveySparrow’s 360 Feedback Software conducts omnidirectional employee assessments. Productivity is boosted and growth driven using this tool.

Use Cases

Customers recommend Collecting Feedback, Performance Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using SurveySparrow 360 Assessment.

Other use cases:

Onboarding
Automated Workflows

See all use cases See less use cases

Business Priorities

Build Brand Awareness is the most popular business priority that customers and associates have achieved using SurveySparrow 360 Assessment.

Other priorities:

See all business priorities See less business priorities

SurveySparrow 360 Assessment Use-Cases and Business Priorities: Customer Satisfaction Data

SurveySparrow 360 Assessment's features include Embedded Survey Forms. and SurveySparrow 360 Assessment support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SurveySparrow 360 Assessment analytics capabilities include Custom Reports, and Analytics.

Reviews

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent." - Katherine Stevens

SurveySparrow 360 Assessment, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on SurveySparrow 360 Assessment Use Cases

What benefits does SurveySparrow 360 Assessment offer for Collecting Feedback?

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Katherine Stevens Market Intelligence & Strategy Manager Paysafe	Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens

CUSTOMERS	TESTIMONIALS
Katherine Stevens Market Intelligence & Strategy Manager Paysafe	Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens

Case Studies

Hospitality

CASE STUDY OneTable

OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform, FormAssembly, which lacked customization and s...eamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.

Hospitality

CASE STUDY Landscapes Golf Management

Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types. By using SurveySparrow, they customized surveys with ...videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.

CASE STUDY ImYoo

ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their condition to donate, causing delays. ImYoo used SurveySparrow to cre...ate guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.

Insurance

CASE STUDY Zuno General Insurance

Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data tracking and limited support. By switching to... SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.

Education

CASE STUDY AP LATAM

AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they streamlined the process and improved feedback anal...ysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.

Hospitality

CASE STUDY Pechanga Resort Casino

Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of data without restrictive limits. SurveySparrow was chosen for its flexib...ility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.