SurveySparrow 360 Assessment Overview

SurveySparrow’s 360 Feedback Software conducts omnidirectional employee assessments. Productivity is boosted and growth driven using this tool.

Use Cases

Customers recommend Collecting Feedback, Performance Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using SurveySparrow 360 Assessment.

Other use cases:

  • Onboarding
  • Automated Workflows
See all use cases See less use cases

Business Priorities

Build Brand Awareness is the most popular business priority that customers and associates have achieved using SurveySparrow 360 Assessment.

SurveySparrow 360 Assessment Use-Cases and Business Priorities: Customer Satisfaction Data

SurveySparrow 360 Assessment's features include Embedded Survey Forms. and SurveySparrow 360 Assessment support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SurveySparrow 360 Assessment analytics capabilities include Custom Reports, and Analytics.

Reviews

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent." - Katherine Stevens

Peer review evidence (same sources as the product rating summary)

"...Get started in no time with our out-of-the-box 360 feedback survey...." 360 Feedback Software
"...Readily use the employee portal, dedicated for each employee, to track all activities pertaining to your performance management in the 360 feedback software...." 360 Feedback Software
"...Employee Engagement. ..." 360 Feedback Software

SurveySparrow 360 Assessment, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SurveySparrow 360 Assessment Customer wins, Customer success stories, Case studies

What solutions does SurveySparrow 360 Assessment provide for Collecting Feedback?

CUSTOMERS TESTIMONIALS
SurveySparrow 360 Assessment testimonial

Katherine Stevens

Market Intelligence & Strategy Manager

Paysafe

Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens
CUSTOMERS TESTIMONIALS
SurveySparrow 360 Assessment testimonial

Katherine Stevens

Market Intelligence & Strategy Manager

Paysafe

Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens

Tarkett - Wholesale - Large

Atlanta, USA

SurveySparrow helped Tarkett automate survey distribution and reminders, saving days of manual work each week. The platform enabled real-time feedback workflows, letting the team respond quickly to p...assive and detractor customers. Tarkett centralized survey tracking and NPS monitoring, making customer feedback management easier. With SurveySparrow, Tarkett improved follow-up speed and overall customer experience. The team now plans to use AI-powered insights for deeper analysis.

Quality Roofing - Construction - Small

Pensacola, USA

Quality Roofing used SurveySparrow to reduce negative reviews and improve customer experience. They replaced manual follow-ups with automated NPS surveys and ticketing workflows. This let them quickl...y spot unhappy customers and resolve issues before they became public. The team saw fewer one- and two-star reviews and better online ratings. Leadership gained real-time insights into customer sentiment, helping them improve service quality and consistency.

 

SAMA Educational Co. - Education - Medium

Kuwait, Kuwait

SurveySparrow helped SAMA Educational Co. increase survey participation across all campuses. The platform enabled bilingual, branded surveys for students and parents. SAMA used SurveySparrow’s ticket...ing system to address feedback quickly. Leadership gained actionable insights for better decisions. Parent engagement and student satisfaction improved. SAMA streamlined feedback management and strengthened its reputation in Kuwait’s education sector.

 

Podimo - Entertainment - Medium

Copenhagen, Denmark

Podimo used SurveySparrow to collect deeper user insights. They wanted to understand why users made certain choices. SurveySparrow let them segment users and run detailed surveys. Podimo received up ...to 3,000 responses for large surveys. They saved time and money by handling research in-house. The platform helped them make faster, data-driven decisions.

 

Paragon Casino - Hospitality - Medium

Marksville, USA

SurveySparrow helped Paragon Casino cut feedback analysis time by 70%. The casino switched from slow, costly feedback methods to real-time, conversational surveys. Staff used easy dashboards and live... TV displays to track guest responses. This led to faster decisions and better guest satisfaction. Paragon Casino improved both customer and employee experience with SurveySparrow.

 

Optiv - Computer & Network Security - Large

Denver, USA

SurveySparrow helped Optiv save 4-5 hours per client engagement. Optiv used SurveySparrow to automate and streamline client data collection. The platform replaced manual data entry and repetitive int...erviews. Teams now focus more on meaningful client conversations. Optiv saw higher response rates and more accurate data. Workflows scaled, serving more clients efficiently.

SurveySparrow 360 Assessment Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.72/5

Read Reviews (10)
Analytics

3.31/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.72/5

Read Reviews (10)
Analytics

3.31/5

Read Reviews (3)

Software Failure Risk Guidance

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for SurveySparrow 360 Assessment

Top Failure Risks for SurveySparrow 360 Assessment

SurveySparrow Inc. News

Product

SurveySparrow Launches SparrowDesk - the AI - First Customer Support Platform

SurveySparrow has launched SparrowDesk, an AI-first customer support platform designed to auto-resolve tickets and enhance omni-channel support. This new addition aims to simplify customer experience management by integrating AI capabilities that assist support agents and streamline operations. SparrowDesk is part of SurveySparrow's strategy to expand its product suite and address real-world customer service challenges.

SurveySparrow Inc. Profile

Company Name

SurveySparrow Inc.

Company Website

https://surveysparrow.com/

HQ Location

340 S Lemon Ave #9091, Walnut, CA 91789, US

Employees

11-50

Social

Financials

PRIVATE