SurveySparrow 360 Assessment Overview

SurveySparrow’s 360 Feedback Software conducts omnidirectional employee assessments. Productivity is boosted and growth driven using this tool.

Use Cases

Customers recommend Collecting Feedback, Performance Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using SurveySparrow 360 Assessment.

Other use cases:

  • Onboarding
  • Automated Workflows
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Business Priorities

Build Brand Awareness is the most popular business priority that customers and associates have achieved using SurveySparrow 360 Assessment.

Other priorities:

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SurveySparrow 360 Assessment Use-Cases and Business Priorities: Customer Satisfaction Data

SurveySparrow 360 Assessment's features include Embedded Survey Forms. and SurveySparrow 360 Assessment support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SurveySparrow 360 Assessment analytics capabilities include Custom Reports, and Analytics.

Reviews

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent." - Katherine Stevens

SurveySparrow 360 Assessment, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SurveySparrow 360 Assessment Customer wins, Customer success stories, Case studies

What Are the key features of SurveySparrow 360 Assessment for Collecting Feedback?

CUSTOMERS TESTIMONIALS
SurveySparrow 360 Assessment testimonial

Katherine Stevens

Market Intelligence & Strategy Manager

Paysafe
Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens
CUSTOMERS TESTIMONIALS
SurveySparrow 360 Assessment testimonial

Katherine Stevens

Market Intelligence & Strategy Manager

Paysafe
Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. Testimonial By Katherine Stevens

Decathlon - Retail

Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction. Decathlon has over 1,600 stores in 69 countr...ies.

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Meesho - Retail

Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by 10 percentage points. Meesho gained a deeper understanding of u...ser needs.

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Pechanga Resort Casino - Hospitality

Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of data without restrictive limits. SurveySparrow was chosen for its flexib...ility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.

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SellThru - Marketing And Advertising

SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved customer engagement. They monitored data in real-time.

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South Sydney Rabbitohs - Sports

The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased their Net Promoter Score. They also improved member experience.... SurveySparrow helped them make data-driven decisions.

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Tata Digital - Digital Services

Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not flexible enough. SurveySparrow provided customizable surveys and real-time an...alytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.

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SurveySparrow 360 Assessment Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (10)
Analytics

3.31/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (10)
Analytics

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for SurveySparrow 360 Assessment

Top Failure Risks for SurveySparrow 360 Assessment

SurveySparrow Inc. News

Product

SurveySparrow Launches SparrowDesk - the AI - First Customer Support Platform

SurveySparrow has launched SparrowDesk, an AI-first customer support platform designed to auto-resolve tickets and enhance omni-channel support. This new addition aims to simplify customer experience management by integrating AI capabilities that assist support agents and streamline operations. SparrowDesk is part of SurveySparrow's strategy to expand its product suite and address real-world customer service challenges.

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SurveySparrow Inc. Profile

Company Name

SurveySparrow Inc.

Company Website

https://surveysparrow.com/

HQ Location

340 S Lemon Ave #9091, Walnut, CA 91789, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE