Real-World Case Studies and Customer Success Stories with Spekit

Spekit helped Southwest Airlines cut the time spent communicating new initiatives and changes by 50%. The company used to store training materials in five different systems, making it hard for sales ...teams to find information. With Spekit, all training is now inside Salesforce, so employees get answers without leaving their workflow. Southwest Airlines also saw a 60% reduction in time spent developing training materials. The move enabled a smooth shift to 100% remote training and made Salesforce the single source for updates and resources.
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Spekit helped Mariner Wealth Advisors train a dispersed team and drive adoption of Salesforce. Before Spekit, they had no formal training and scattered documentation. Spekit made training easy to acc...ess and manage, supporting frequent changes without slowing the team. Employees now find answers quickly, reducing repetitive questions and saving time. The company expanded Spekit use to other tools, building a self-service culture and improving consistency in training.
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Spekit helped Q4 Inc. reclaim over 4,000 hours each quarter and achieve a 3× ROI. Q4 Inc. faced slow adoption due to skepticism about knowledge management tools. As more teams joined, Spekit became a... global knowledge hub. Usage grew 23×, with 46,000+ content views in 12 months. AI Sidekick boosted engagement by 71%, making information easy to find. Marketing used Spekit to centralize content, saving time and improving message consistency. Q4 Inc. saw 30% fewer ad-hoc questions to managers and strong executive support for Spekit.
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Spekit helped Road Scholar cut repetitive questions by 4x. The company needed a better way to update and share training for customer-facing teams during the pandemic. With Spekit, they built a search...able, just-in-time knowledge base and used step-by-step walkthroughs for onboarding. Now, 70% of reps hit KPIs in the first week, up from 50%. Deal save rates rose to 70%. Advisors ask fewer repetitive questions and use Spekit to find answers fast.
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Spekit helped Carnegie Learning fix problems with sales rep training and support. Before Spekit, 40% of support tickets were help requests from sales reps. Information was hard to find and scattered ...in Google Drive. With Spekit, real-time updates and embedded knowledge made answers easy to access. Support tickets dropped by 35%. Sales reps now find information on their own. The team spends less time on training and more on important work.
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Spekit helps Cardinal Group improve self-sufficiency and customer experiences. Cardinal Group uses Spekit's just-in-time enablement platform. The platform gives instant answers and smarter reps. It h...elps with learning, onboarding, and sales content. Cardinal Group has 2,300 employees and works in real estate.
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Spekit helped CoBank organize and share company knowledge for over 1,500 employees. Before Spekit, training content was scattered and hard to find. With Spekit, employees get instant, in-system guida...nce using bite-sized 'Speks' in tools like Salesforce and nCino. The bank retired old user guides and now updates content quickly for everyone. CoBank doubled its Spekit licenses in nine months. Employees now learn faster, work more efficiently, and get answers without leaving their workflow.
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Spekit helped Arts Midwest solve problems with documentation and employee training. Before Spekit, staff struggled to find and share information, and remote access was hard. With Spekit, they can now... document and share knowledge easily, especially in Salesforce. This saves time on onboarding and training. Employees get answers fast, and the team works more efficiently. Arts Midwest can now focus more on serving their communities.
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Spekit helped Solari Crisis & Human Services improve employee engagement in their COVID-19 hotline. The team struggled with fast-changing information and a huge Google Doc that slowed down call respo...nse. Spekit turned this into searchable content cards, making answers easy to find. Agents now use one tool to get real-time information. This reduced call times, boosted agent confidence, and made work less stressful for everyone.
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Spekit helped the ALS Association centralize knowledge and streamline onboarding. The team replaced 40-page SOPs with bite-sized Speks and cut training from four days to 20-minute video paths. They s...aw a 50% drop in support tickets and a 75% reduction in training time. Spekit made updates instant and improved communication for over 400 employees. The platform saved time, boosted accountability, and unified processes across the organization.
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Spekit helped Greenlight Guru roll out six sales tools in one quarter. The company used Spekit to create quick guides and searchable content for sales reps. Ramp time dropped by 67%. Productivity per... rep increased by 13%. Spekit enabled a two-week rollout and reduced repetitive questions. Sales reps now onboard in four weeks instead of three months.
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Spekit helped Copado cut onboarding time to less than 90 days. Before Spekit, Copado used Google Sites and PDFs for training, which made it hard for engineers to find content. With Spekit, Copado cre...ated a centralized content library and used just-in-time learning in Salesforce. This made training faster and easier for remote teams. Copado now onboards new hires in 90 days or less, improving productivity and knowledge sharing.
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Spekit helped TLS, a telecommunications company, cut employee turnover by 36%. TLS faced high turnover and slow training due to complex systems and remote work. Spekit delivered just-in-time enableme...nt, making information easy to access and always up to date. Employees ramped up faster and mistakes dropped. TLS avoided hiring extra trainers, saving costs and boosting agility.
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Spekit helped Data Axle transform sales enablement for a remote-first team. Reps struggled to find answers and managers spent too much time on repeat questions. Spekit provided a searchable knowledge... base and embedded help in Salesforce. In less than 30 days, Data Axle saved $40,000 in time spent searching for answers. They saw over 6,000 content views and 3,000 searches. Teams became more self-sufficient and onboarding improved.
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Spekit helped Introhive replace Seismic for sales enablement. Introhive struggled with Seismic’s complex tagging and manual upkeep. Spekit made content easy to find and use. The migration was fast an...d smooth. Onboarding time dropped by 75%, from 3 months to 3 weeks. Sales, customer success, and enablement teams now work from one source of truth.
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Spekit helped Employment Hero cut SDR ramp time by 25%. The company saved $40,000 in onboarding costs in less than six months. Spekit enabled $407,000 in pipeline to be unlocked early. Angie, the glo...bal head of sales & CX enablement, rebuilt onboarding with Spekit, making it role-based and embedded in tools like Salesforce. Top-performing SDRs used Spekit the most, leading to faster results and better coaching. The platform now supports sales, customer success, and support teams, driving tool adoption and consistent processes.
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Spekit helped International SOS solve sales enablement challenges for their global team of 12,000 employees. Before Spekit, the team struggled with inconsistent processes and constant questions that ...slowed down sales. With Spekit, reps get instant answers in their workflow, reducing interruptions and improving process consistency. Change management became easier with in-app announcements and engagement tracking. The enablement team now spends less time answering repetitive questions and more time driving business growth.
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Spekit helped ZoomInfo deliver just-in-time enablement to sales teams. Before Spekit, only 10% of reps read process updates and millions in pipeline were lost due to missed changes. With Spekit, enga...gement on key process updates tripled. Over 1,100 demo calls were correctly dispositioned in a month, recovering millions in pipeline. The enablement team now uses Spekit for onboarding, sales manager empowerment, and AI-powered knowledge delivery.
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Spekit helped InMoment solve problems with a disconnected knowledge ecosystem after an acquisition. The team needed a better way to manage and access content. Spekit provided just-in-time enablement ...and a powerful CMS. InMoment saw 92% license utilization, 73% activation, and 84% extension usage in the first 30 days. Reps spent 90% less time searching for answers. The platform made content easy to find and improved team efficiency.
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Spekit helped Pacvue organize scattered content and speed up onboarding. Pacvue used Spekit to build just-in-time learning and content management for their revenue teams. In the first year, Pacvue sa...w a 3X ROI and saved thousands of dollars in reclaimed time. Onboarding became faster with clear journeys inside Spekit. Sales reps found answers quickly, and leaders gained visibility into team engagement. Slack questions dropped, and content governance improved.
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