SAP CPQ Overview

This is a summary of the comprehensive capabilities and benefits of SAP CPQ based on over 744 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SAP CPQ, Tacton CPQ software, Zuora CPQ, KBMax, Unleashed, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SAP CPQ is right for your needs? Our Cuspera AI engine can evaluate how SAP CPQ fits your specific business needs, industry, and context. Get your personalized assessment report today.

SAP CPQ supports business activities such as:

  • Proposal & Quote Management
  • Contract Management
  • Engagement Management
  • Workflow Management
  • Products & Pricelist Management

SAP CPQ can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve Internal Communications, etc. It can help manage these activities if you use Mobile Offline Mobile App etc. for these needs. As a solution, SAP CPQ's capabilities include Recording, Calculator, Templates, etc.

SAP CPQ was founded in 1972. Computer Software Vertical is its biggest customer base.

Reviews

"We built a solution on SAP Cloud Platform that unites front-end sales and CPQ and is deeply integrated with extended and core SAP systems. We are empowering manufacturers to master sales, regardless of product complexity or cost structure. " - Dhaval Bhardwaj

Cuspera Reviews

31 buyers and buying teams have used Cuspera to assess how well SAP CPQ solved their CPQ needs. Cuspera uses 744 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using SAP CPQ.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Internal Communications
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Proposal & Quote Management , Contract Management , Engagement Management , as the business use cases that they have been most satisfied while using SAP CPQ.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Proposal & Quote Management

4.06/5 ★

Read Reviews (112)

"...Used CPQ for our quoting process to replace excel pricing sheet/tool and email approvals process...."
Contract Management

4.21/5 ★

Read Reviews (17)

"...As a solution in the SAP Sales Cloud portfolio, SAP CPQ integrates with the SAP Commerce solution, the SAP ERP application, and lead-to-cash software from SAP, including the SAP Contract Lifecycle Management application, the SAP Commissions solution, and e-learning and sales enablement functionality. ..." Why Configure-Price-Quote systems need to stop being focused on the sales floor
Engagement Management

4.61/5 ★

Read Reviews (8)

"...Engage customers and drive revenue with a unified data model via integration with SAP Sales Cloud, SAP Commerce Cloud, and SAP Service Cloud. ..." Configure Price Quote Solutions
engaging and following up

4.30/5 ★

Read Reviews (4)

"...Engage customers and drive revenue with a unified data model via integration with SAP Sales Cloud, SAP Commerce Cloud, and SAP Service Cloud. ..."
PEER EXPERIENCES
Proposal & Quote Management

4.06/5 ★

Read Reviews (112)

"...Used CPQ for our quoting process to replace excel pricing sheet/tool and email approvals process...." Peer review by Greg M, Senior Pre-Sales Consultant, Computer Software
Contract Management

4.21/5 ★

Read Reviews (17)

"...As a solution in the SAP Sales Cloud portfolio, SAP CPQ integrates with the SAP Commerce solution, the SAP ERP application, and lead-to-cash software from SAP, including the SAP Contract Lifecycle Management application, the SAP Commissions solution, and e-learning and sales enablement functionality. ..." Why Configure-Price-Quote systems need to stop being focused on the sales floor
Engagement Management

4.61/5 ★

Read Reviews (8)

"...Engage customers and drive revenue with a unified data model via integration with SAP Sales Cloud, SAP Commerce Cloud, and SAP Service Cloud. ..." Configure Price Quote Solutions
engaging and following up

4.61/5 ★

Read Reviews (4)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 744 insights from peers and experts to help you assess how these SAP CPQ use cases fit your CPQ needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Dhaval Bhardwaj

Senior Vice President, Product Engineering

In Mind Cloud

We built a solution on SAP Cloud Platform that unites front-end sales and CPQ and is deeply integrated with extended and core SAP systems. We are empowering manufacturers to master sales, regardless of product complexity or cost structure. Testimonial By Dhaval Bhardwaj

Kathryn Butterfuss

SAP Solutions Architect

MediaKind Inc

Integrating SAP S/4HANA with the SAP CPQ solution, as well as the SAP Customer Experience portfolio, our salespeople now have access to information around the deals they make throughout the entire sales lifecycle, including forecasts, actuals, revenue, and billings. Testimonial By Kathryn Butterfuss

Kathryn Butterfuss

SAP Solutions Architect

MediaKind Inc

With SAP CPQ integrated with SAP S/4HANA, there’s no waiting around for material master data to be refreshed. As soon as new product data is added to our ERP, our sales team has access to it for quotes. Testimonial By Kathryn Butterfuss
CUSTOMERS TESTIMONIALS

Dhaval Bhardwaj

Senior Vice President, Product Engineering

In Mind Cloud

We built a solution on SAP Cloud Platform that unites front-end sales and CPQ and is deeply integrated with extended and core SAP systems. We are empowering manufacturers to master sales, regardless of product complexity or cost structure. Testimonial By Dhaval Bhardwaj

Kathryn Butterfuss

SAP Solutions Architect

MediaKind Inc

Integrating SAP S/4HANA with the SAP CPQ solution, as well as the SAP Customer Experience portfolio, our salespeople now have access to information around the deals they make throughout the entire sales lifecycle, including forecasts, actuals, revenue, and billings. Testimonial By Kathryn Butterfuss

Kathryn Butterfuss

SAP Solutions Architect

MediaKind Inc

With SAP CPQ integrated with SAP S/4HANA, there’s no waiting around for material master data to be refreshed. As soon as new product data is added to our ERP, our sales team has access to it for quotes. Testimonial By Kathryn Butterfuss

Case Studies

COMPANY CASE STUDIES
Case Study MediaKind

Reshaping Sales Configuration, Pricing,and Quoting to Match Immersive Media Experiences.

Read More
Case Study O.C. Tanner

Personalizing Employee Recognition with a Modern E-Commerce Experience.

Read More

Frequently Asked Questions(FAQ)

for SAP CPQ

What is SAP CPQ?

SAP CPQ is a Configure Price Quote software which can provide quotes for complex product configurations and offer optimized pricing solutions. It can be deployed on the cloud and is also accessible through any channel on any platform.

What is SAP CPQ used for?

SAP CPQ is a CPQ Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Proposal & Quote Management, Contract Management and Engagement Management .

What are the top features of SAP CPQ?

Recording, Calculator and Templates are some of the top features of SAP CPQ.

Who uses SAP CPQ?

SAP CPQ is used by Computer Software, Telecommunications and Computer & Network Security among other industries.

What are SAP CPQ alternatives?

Tacton CPQ Software, Zuora CPQ, KBMax and Unleashed are popular alternatives for SAP CPQ.

Where is SAP CPQ located?

SAP CPQ is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.

Popular Business Setting

for SAP CPQ

Top Industries

  • Computer Software
  • Telecommunications
  • Computer & Network Security

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used SAP CPQ to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for SAP CPQ

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.67/5 ★

Read Reviews (8)
Calculator

2.47/5 ★

Read Reviews (8)
Templates

2.28/5 ★

Read Reviews (7)
Alerts: popups & Notifications

3.97/5 ★

Read Reviews (6)
Personalization

4.51/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

4.67/5 ★

Read Reviews (8)
Calculator

2.47/5 ★

Read Reviews (8)
Templates

2.28/5 ★

Read Reviews (7)
Alerts: popups & Notifications

3.97/5 ★

Read Reviews (6)
Personalization

4.51/5 ★

Read Reviews (5)

IT and Other Capabilities

for SAP CPQ

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.57/5 ★

Read Reviews (36)
Data Export

3.11/5 ★

Read Reviews (27)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.57/5 ★

Read Reviews (36)
Data Export

3.11/5 ★

Read Reviews (27)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.41/5 ★

Read Reviews (8)
Chat Support

4.26/5 ★

Read Reviews (8)
24/7 Support

3.90/5 ★

Read Reviews (70)
Email Support

3.74/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.41/5 ★

Read Reviews (8)
Chat Support

4.26/5 ★

Read Reviews (8)
24/7 Support

3.90/5 ★

Read Reviews (70)
Email Support

3.74/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.23/5 ★

Read Reviews (5)
Analytics

4.58/5 ★

Read Reviews (26)
Custom Reports

3.59/5 ★

Read Reviews (36)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.23/5 ★

Read Reviews (5)
Analytics

4.58/5 ★

Read Reviews (26)
Custom Reports

3.59/5 ★

Read Reviews (36)

Software Failure Risk Guidance

?

for SAP CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP CPQ

Vendor Profile Details

Company Name

SAP

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO