Salesforce Connect Overview
Salesforce Connect enables integration and access to data from other Salesforce orgs and external sources with ease. Point-and-click simplicity is provided for seamless data management.
Use Cases
Customers recommend Contact List Management, Lead Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Connect.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Connect.
Salesforce Connect Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Connect works with different mediums / channels such as Mobile. and Phone Calls.
Salesforce Connect's features include Recording, Dashboard, Personalization, etc. and Salesforce Connect support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Salesforce Connect analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Making changes to accounts and interacting with customers and their information...." Peer review by Lori B, Regional Business Consultant, Insurance
Peer review evidence (same sources as the product rating summary)
"...Access to real time customer data, ticketing system and contacts management via mobile applications and websites...." Peer review by Elizabeth K, Technical Advisor, Information Technology and Services
"...Keeping a system of record of engagements with prospects, organizing all materials and information related to sales opportunities, organizing each different sales groups' accounts...." Peer review by Amanda C., Information Technology and Services
"...You are able to share best practices across the platform which also increases engagement and use...." Peer review by Stephanie H., Utilities
Salesforce Connect, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Connect
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Salesforce Connect is popular in Information Technology And Services, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Salesforce Connect Customer wins, Customer success stories, Case studies
How can Salesforce Connect optimize your Contact List Management Workflow?
What benefits does Salesforce Connect offer for Lead Management?
What benefits does Salesforce Connect offer for Engagement Management?
Why is Salesforce Connect the best choice for Collaboration?
How does Salesforce Connect facilitate Forecasting?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Connect solved their Customer Data Platform needs. Cuspera uses 747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
CVS Health to Deliver Faster, More Personalized Call Center Care for Millions of Members with Salesforces Agentforce Health
Frequently Asked Questions(FAQ)
for Salesforce Connect
What is Salesforce Connect used for?
What are the top features of Salesforce Connect?
Who uses Salesforce Connect?
What are Salesforce Connect alternatives?
Where is Salesforce Connect located?
Peers used Salesforce Connect for contact list management and lead management
Salesforce Connect Competitors
Salesforce Connect Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
Salesforce Connect Integrations
Salesforce Connect integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Connect
Software Failure Risk Guidance
?for Salesforce Connect
Overall Risk Meter
Top Failure Risks for Salesforce Connect
Salesforce, Inc. News
Salesforce Beats Q1 but Soft Q2 Guide Spooks SaaS Bulls
Salesforce exceeded Q1 FY27 revenue and EPS expectations but issued a lower-than-expected Q2 revenue forecast, causing investor concern over AI's impact on traditional SaaS models. The company is focusing on its Agentforce platform to balance per-seat license sales with AI-driven solutions.
How We Use Data Detect to Secure the Heart of Salesforce
Salesforce uses its own product, Shield: Data Detect, to secure its internal systems by automating the discovery of sensitive data across billions of records. This internal testing, known as the "Customer Zero" approach, has led to improvements in product stability, user experience, and future roadmap features, enhancing the security and compliance of Salesforce's enterprise platform.
Salesforce revenue forecast disappoints amid AI disruption fears
Salesforce's revenue forecast for the second quarter falls below Wall Street estimates, raising concerns about AI-driven disruption to traditional software demand. Despite a strong first quarter with $11.13 billion in revenue and 98 new deals, the company faces investor apprehension over AI tools potentially impacting enterprise software demand.
Salesforce Delivers Record First Quarter Fiscal 2027 Results
Salesforce reported record first-quarter fiscal 2027 results, with revenue reaching $11.1 billion, a 13% year-over-year increase. The company highlighted significant growth in its Agentforce and Data 360 offerings, with annual recurring revenue hitting $3.4 billion. Salesforce also announced a $25 billion accelerated share repurchase program. The company remains optimistic about organic revenue growth in the second half of FY27.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
