Salesforce Connect Overview
Salesforce Connect enables integration and access to data from other Salesforce orgs and external sources with ease. Point-and-click simplicity is provided for seamless data management.
Use Cases
Customers recommend Contact List Management, Lead Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Connect.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Connect.
Salesforce Connect Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Connect works with different mediums / channels such as Mobile. and Phone Calls.
Salesforce Connect's features include Recording, Dashboard, Personalization, etc. and Salesforce Connect support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Salesforce Connect analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I like the ability to collaborate with my business partners using the chatter area...." Peer review by User
Salesforce Connect, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Connect
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Salesforce Connect is popular in Information Technology And Services, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Salesforce Connect Customer wins, Customer success stories, Case studies
Why is Salesforce Connect the best choice for Contact List Management?
How does Salesforce Connect facilitate Lead Management?
How can Salesforce Connect optimize your Engagement Management Workflow?
What solutions does Salesforce Connect provide for Collaboration?
How efficiently Does Salesforce Connect manage your Forecasting?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Connect solved their Customer Data Platform needs. Cuspera uses 747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
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Read more →Frequently Asked Questions(FAQ)
for Salesforce Connect
What is Salesforce Connect used for?
What are the top features of Salesforce Connect?
Who uses Salesforce Connect?
What are Salesforce Connect alternatives?
Where is Salesforce Connect located?
Peers used Salesforce Connect for contact list management and lead management
Salesforce Connect Competitors
Salesforce Connect Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
Salesforce Connect Integrations
Salesforce Connect integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Connect
Software Failure Risk Guidance
?for Salesforce Connect
Overall Risk Meter
Top Failure Risks for Salesforce Connect
Salesforce, Inc. News
AutoRABIT Announces FedRAMP Milestones for Salesforce Security Solutions
AutoRABIT has achieved FedRAMP Moderate Authorization to Operate (ATO) for its CodeScan and Guard solutions, enhancing security for Salesforce environments in government agencies. These solutions address Salesforce's unique security challenges by automating code analysis and monitoring configurations, aligning with federal compliance standards to protect sensitive data and streamline compliance processes.
Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange - Markets Financial Content
Cyntexa has updated its ChargeOn application on Salesforce AppExchange, enhancing payment processing and orchestration capabilities. ChargeOn integrates with over 14 global payment gateways, offering streamlined revenue automation and eliminating vendor lock-in. The update includes advanced features for secure, efficient payment management within Salesforce, including PCI and DSS compliance.
Adecco says joint venture with Salesforce can help reduce AI bubble risks - Reuters
Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings and ensure sustainable AI integration.
Salesforce, Inc. Profile
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