Real-World Case Studies and Customer Success Stories with Responsive (formerly RFPIO)

Responsive helped Xactly automate 70% of RFP and RFI responses at intake. The platform enabled first drafts of 200-question RFPs... in one day and 450-question RFPs in 3-4 days. Xactly manages 65-70 RFPs and RFIs per year with over 100 users on the platform. Automation reduced deadline pressure and improved collaboration across departments. The sales team now submits responses faster, reducing revenue risk and increasing competitiveness.
Show More..

Responsive RFP software helped Viewpoint cut RFP response time by 30%. The team used to manage RFPs manually with Excel,... Outlook, and SharePoint, which made tracking and collaboration hard. Responsive let them import documents quickly, track project progress, and keep answers consistent. Now, Viewpoint responds to RFPs faster and with better team collaboration.
Show More..

Responsive helped TeamDynamix cut RFX completion time by 40%. The company faced a tripling of RFP volume and needed to... scale their team. Responsive's proposal automation software made it easy to manage 1,600 Q&A pairs and keep responses consistent. TeamDynamix now finalizes responses faster and gets positive feedback from clients. The platform is simple to use and supports their growing needs.
Show More..

Responsive helped Smarsh streamline their RFP process during a merger. The team reduced the number of tags by 90%. They... submitted 30 more RFPs and RFIs in 2018 than in 2017. Responsive enabled collaboration across five time zones. Smarsh relied on Responsive for content migration and best practices. The process made RFP management faster and easier.
Show More..

Responsive helped a small software company respond to 16 RFPs at once with just a 2-person team. The company doubled... its content library in 5 months and improved data security. Proposal automation replaced manual spreadsheets, reducing errors and saving time. The team saw a 4x increase in response time and could give everyone access to the tool at no extra cost. Responsive made it easy to manage multiple RFP projects and collaborate globally.
Show More..

Responsive helped PerfectMind cut RFP prep time by 70%. Before, the team used Word and Excel, which caused errors and... wasted time. With Responsive, they now manage RFPs in one place and use Salesforce integration to connect sales and proposal teams. The process is more structured and collaborative. Account executives can see RFP project details directly in Salesforce, making work easier and faster.
Show More..

Responsive helped Hyland automate RFP responses and improve content accuracy. The proposal team now collaborates in real time, eliminating manual... document merging. The Content Library ensures 100% accurate, up-to-date answers for all users. Custom Roles and permissions make the platform easy for both employees and reseller partners. Salesforce integration streamlines workflows and reduces errors.
Show More..

Responsive helped ELMO Software cut time spent chasing stakeholders by 70%. The team doubled their monthly tender volume using bid... automation and a central content library. Responsive made it easy to find answers and improved cross-team collaboration. ELMO Software now responds to every bid request, boosting potential revenue. The platform allows unlimited user licenses at no extra cost.
Show More..

Responsive RFP software helped Crownpeak boost efficiency by 1000%. The team now completes 80% of RFPs with one click using... the Auto Respond feature. Crownpeak saw a 6x return on investment within months. Sales cycles shortened and response quality improved. The content library and AI tools made compliance and knowledge sharing easy.
Show More..

Responsive RFP software helped Basware support 17 languages in their content library. Basware saw a 73% increase in RFP submissions... after using Responsive. The platform made it easy to translate, store, and manage RFP content. Basware improved turnaround times, sometimes completing RFPs in one or two days. The team praised Responsive for strong support and collaboration features.
Show More..

Responsive helped Seismic improve RFx collaboration and speed up revenue growth. Seismic used Responsive to give all 1,400+ users access... to proposal content and automate proposal uploads to Seismic WorkSpace. Before Responsive, limited access to their old system caused inefficiency and inconsistent messaging. With Responsive, Seismic now delivers 40-70 RFx responses each quarter, boosting productivity. Teams can now collaborate on one platform, track proposal progress, and close deals faster.
Show More..

Responsive AI helped Perceptyx finish RFP drafts in just 30 minutes. The team now completes 90% of security questionnaires before... InfoSec review. Perceptyx handles 75 RFPs and 150 VSQs each year without hiring more staff. Responsive AI agents automate answers and centralize content. This saves SME time and boosts sales productivity. The process is faster and more accurate than before.
Show More..

Responsive helped Payscale clean up their content library and improve RFP response processes. Payscale removed over 4,000 outdated Q&A pairs... and added 1,800 validated ones. They reduced RFP and questionnaire turnaround time by 25%. The number of questionnaires answered increased by 50%. The sales team now uses the platform more, and employee experience improved.
Show More..

Responsive helped Progress answer 70 RFP questions in under two hours. The platform's content management system broke down knowledge silos... and sped up onboarding. Advanced collaboration tools let global teams work together on RFPs. Multilingual support made it easy to respond in different languages. Progress now answers due diligence questionnaires faster and keeps answers consistent. Responsive became a key differentiator for customer retention and compliance.
Show More..

Responsive RFP automation software helped Akamai boost RFP response efficiency by 30%. Before using Responsive, teams spent a week assembling... for each RFP and struggled with manual content searches. After implementation, the process took just an hour, and sales teams used AI-powered recommendations to find answers fast. Responsive's tagging and review features kept content accurate during Akamai's merger, supporting seamless integration and ongoing proposal success.
Show More..

Responsive helped Accruent answer 3x more RFPs and cut response time by 50%. The proposals team now completes 50% of... RFP questions on their own. They handle 15-25 live RFPs at once, up from 5-6. Security questionnaire completion time dropped from ten to five days. Collaboration and content management features improved efficiency and confidence.
Show More..

Responsive helps Stibo Systems save 20-60 hours per project on RFPs and proposals. The Global Bid Desk team uses Responsive... to automate workflows and find content fast. The platform's AI features and Salesforce integration improve collaboration and focus on high-value deals. Stibo Systems answers over 150 RFXs a year with more time for customization. The result is higher win rates and less risk from outdated information.
Show More..

Responsive helped GEODIS cut SME review effort by 80%. GEODIS used Responsive to refresh and consolidate its Content Library for... RFP responses. The tool made it easy to find duplicate Q&A pairs and update answers. GEODIS also reduced its Q&A content library by 70%. The project improved answer quality and saved time for subject matter experts.
Show More..

Responsive helped a 200-person investment management firm improve RFP response productivity. The firm replaced its legacy RFP software with Responsive... to manage RFPs, RFIs, and DDQs. Responsive's Content Library and premium professional services streamlined content management and collaboration. The firm completed 60+ page RFPs faster and avoided adding headcount. SME-reviewed assets and better search features reduced repetitive work and risk.
Show More..

Responsive LookUp and Response Projects helped Genpact's BidPro team boost efficiency by 30%. The team now uses a comprehensive content... library, making proposal creation faster and easier. Over 90% of their new content is used in proposals. Bid managers access pre-approved content directly in Microsoft 365. Proposal quality and team morale improved, and onboarding is faster.
Show More..

Responsive helped IBA, a medical device manufacturer, boost their win rate by 15%. The team used Responsive to improve bid... and RFP response quality. Search and content management features saved time and reduced manual work. IBA now spends more time on strategy and answer quality. The solution led to better bid outcomes in the healthcare sector.
Show More..

Responsive helped HALO Recognition increase RFP response volume by 25% while reducing team size by 50%. The proposal team found... the software easy to use and liked the Content Library and project management features. Responsive enabled 100% RFP accuracy and on-time delivery. The company valued Responsive's quick implementation of customer feedback. The switch to Responsive made RFP management simpler and more efficient.
Show More..

Responsive Proposal Builder cut proposal template creation time by 90% for a large pharmaceutical company. The team now builds templates... in 20 minutes instead of half a day. They save about 20 hours per week and process three to four proposals weekly. Proposal writers and subject matter experts spend less time on formatting and more on science. The SaaS solution improved efficiency and proposal quality within three months.
Show More..

Responsive helped a global recognition company double their RFP win rate and complete 10% more projects. Before Responsive, the team... wasted time searching for answers and struggled with outdated content. With Responsive's content management and AI-powered suggestions, they now submit RFPs 1-2 days early and have a reliable, up-to-date content library. The team spends more time crafting tailored responses, leading to more wins and less stress.
Show More..

Responsive helped a large regional nonprofit health insurance provider cut RFX response time by 160%. The company automated RFP and... RFI processes, moving from days to hours for first draft completion. Responsive's content management, collaboration tools, and Salesforce integration improved workflow and transparency. The platform enabled SMEs to manage content directly and reduced email overload. The result was faster, more accurate responses and better team collaboration.
Show More..

Responsive Strategic Response Management Platform helped a global asset management firm with $1. 4T AUM and over 7,500 employees. The...firm needed a scalable content management system during a major acquisition. Responsive enabled fast onboarding, integrated Salesforce, and created a single source of truth. The team removed 5,000 outdated records and improved response quality and consistency. Multiple teams now work efficiently from one content hub, saving time and boosting productivity.
Show More..

Responsive helped Alera Group automate RFP responses, boosting brand consistency. The insurance firm saw a ~300% increase in RFPs submitted... per year. Before, each RFP took two to three weeks; now, some are done in less than a day. The platform's content library and collaboration tools made sharing and branding easier. Alera Group now trains new users with quarterly webinars to keep efficiency high.
Show More..

Responsive AI helped Qualtrics cut the time to first draft by 50%. Qualtrics needed a flexible, secure AI solution for... handling RFPs and security questionnaires. Responsive AI and Professional Services enabled fast, accurate proposals and seamless onboarding. Over 1,000 field sellers and SMEs now use Responsive AI tools like Ask and LookUp. The platform improved response speed, consistency, and knowledge access for thousands of users.
Show More..

Responsive helped O. C. Tanner boost productivity by 43% and save $150,000 in 2024. The Strategic Solutions Team used Responsive...to manage RFPs, RFIs, and sales proposals. They replaced manual processes with a single content library. This made it easier to find answers and respond faster. Employee satisfaction in searching for answers increased by 65%. The average deal size supported by the team grew by 400%.
Show More..

Responsive AI helped Netsmart speed up response times by 10X, cutting answers from five minutes to 30 seconds. Netsmart saw a... 67% increase in proposals submitted in 10 months. User adoption grew by 540%. The Content Library grew by 105% and outdated content dropped by 43%. The go-forward rate for RFPs rose to 93%, up from 65% the previous year.
Show More..

Responsive Platform helped Microsoft save over $17M by enabling AI-powered self-service content recommendations for 18,000 sellers and experts. Microsoft built a... Proposal Resource Library to centralize and automate proposal content management. Sellers gained 93,000 extra hours to focus on customers instead of searching for answers. The Field used AI-powered answers over 200,000 times in sales proposals and assessments. The proposal team grew from 4 to 50 members, contributing to $8.5B in revenue last year.
Show More..

Responsive AI helped Maintel bid on 25% more tenders without hiring more staff. Maintel used Responsive AI to speed up... proposal creation and manage more complex tenders. The team cleaned up their content library and used AI to draft responses faster. 90% of bids now run through Responsive, saving time for subject matter experts. Maintel kept win rates steady and increased their impact on revenue by millions of pounds.
Show More..

Responsive helped Jumio increase their RFP win rate by over 20%. Jumio doubled the number of RFPs they could answer... at once, from 5-6 to 11-14 per week. The bid management team now handles up to 350 questionnaires a year without adding staff. Responsive made collaboration easier and centralized content for the whole company. Teams now spend less time following up and more time giving quality answers.
Show More..

Responsive AI helped JAGGAER increase their win rate by double digits and achieve a 15X return on investment. The platform cut... content library maintenance time by 50%. JAGGAER saw ROI within three months of switching from their previous RFP software. User adoption tripled, growing from 85 to 240 active users. Requirements Analysis helped teams avoid unwinnable bids and focus on quality responses.
Show More..

Responsive helped Invicti speed up RFP responses and boost sales results. Invicti switched from manual and inefficient RFP tools to... Responsive for better automation and content management. The team cut average question response time to under a minute and reduced proposal completion time to two days. Invicti completed 433 projects in 2023, up from about 120 before. Their win rate for RFX sales opportunities reached 83% with Responsive.
Show More..

Responsive AI helped Availity speed up RFP and security questionnaire responses. Availity used Responsive AI to automate 50% of their... RFP, RFI, and VSQ answers. This led to 88% of deals moving to the next sales stage. Turnaround times dropped from weeks to hours. Availity now submits 100% of responses on time, even with more requests.
Show More..