Real-World Case Studies and Customer Success Stories with Resolver

Resolver helped a leading US direct banking and payment services company improve security operations. The security team replaced manual, unreliable... processes with Resolver’s incident reporting portal. They gained real-time visibility into incidents and improved accountability for their officer force. Resolver enabled a 33% reduction in incidents compared to industry benchmarks. The team now uses data-driven insights to deploy resources and track risk management metrics.
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Resolver helped NISA Investment Advisors centralize risk management and business continuity processes. Before Resolver, risk initiatives were not tracked in... one place, causing inefficiencies. With Resolver, all risk data and workflows are managed in a single platform, improving visibility and team adoption. The clean interface and configurable workflows made it easy for the team to use. AI features are expected to further speed up data analysis and decision-making for risk management.
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Resolver helped Farm Credit Canada replace a 75-worksheet Excel process, saving six weeks per quarter on risk reporting. The new enterprise... GRC management system unified operational and enterprise risk assessments, reducing redundant work and improving accountability. Resolver’s no-code platform enabled quick configuration and eliminated IT bottlenecks. FCC now completes attestation in 20 minutes and responds faster to incidents. The solution improved efficiency, effectiveness, and agility in risk management.
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Resolver’s enterprise GRC platform helped Ninety One, a global asset management firm, replace manual, fragmented risk processes. The firm unified... governance, risk, and compliance functions after separating from Investec Bank. Resolver’s no-code solution enabled automation, customization, and improved transparency. Ninety One saw faster risk response, better data integrity, and a shift to proactive risk management. The platform empowered teams to innovate and adapt as business needs changed.
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Resolver helped a leading US financial services company fix scattered incident data and manual reporting. The company used Resolver to... centralize incident management and automate workflows. This made incident reporting faster and easier for teams across many locations. Resolver’s user-friendly system improved onboarding and made tracking tasks simple. The company now handles incidents more efficiently and sees repeatable success in security operations.
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Resolver's GRC solution helps SC Ventures automate risk and compliance. SC Ventures needed to replace manual, spreadsheet-based processes for risk... management. Resolver provided a user-friendly, integrated platform with API connectors and AI features. The new system streamlines risk assessment, control testing, and reporting. Autumn, a fintech start-up under SC Ventures, now leads in digital GRC innovation.
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Resolver helped Farm Credit Canada replace a 75-worksheet Excel process with a unified enterprise GRC platform. The old system caused... weeks of delays and staff frustration. With Resolver, FCC saved six weeks per quarter on reporting. The new solution made risk attestation fast and simple. Unified reporting reduced redundant work and improved accountability. FCC now responds to incidents faster and has clearer risk ownership.
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Resolver helped a leading US financial services company fix scattered incident data and manual reporting. The company used Resolver to... centralize incident management and automate workflows. This made reporting faster and easier for teams across many locations. Resolver’s system improved efficiency and made onboarding new staff simple. The company now handles incidents better and sees repeatable success in security operations.
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Resolver helped Vision Credit Union move from Excel to a flexible risk management platform. The risk team used Resolver to... build a company-wide risk culture and prove the value of their ERM program. Resolver dashboards let risk owners see dependencies and impacts across the organization. The software simplified risk assessments and enabled real-time risk reporting. Vision Credit Union now makes decisions with up-to-date risk data and impresses regulators and the board.
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Resolver’s Compliance Management software helped Street Capital Bank automate and centralize compliance processes. The bank replaced manual spreadsheets, saving time... and reducing errors. With Resolver, the compliance team can now present accurate, real-time compliance data to the board. Automated workflows and notifications free up staff to focus on strategic improvements. The solution brought order and consistency to compliance management, supporting the bank’s growth after receiving its Schedule I license.
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Resolver helped motusbank automate compliance management and reduce manual errors. The bank replaced a complex Excel process with Resolver’s centralized... compliance repository. This saved time and cut labor costs by eliminating manual regulatory updates. Non-experts found the system easy to use, reducing training to two hours and onboarding to ten minutes. Resolver enabled motusbank to generate actionable compliance reports and scale compliance processes across 27 business units.
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Resolver helped Grow Financial Credit Union centralize their risk register and standardize risk assessments across 30 departments. The credit union... moved from a homegrown Excel-based system to Resolver, improving transparency and accountability. With Resolver, they can now prioritize risks, document mitigation, and embed risk management into decision-making. This shift enabled faster lending decisions and empowered departments to manage risk independently. The solution supports compliance with regulators and aligns risk management with corporate objectives.
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Resolver's Perspective software helped Fulton Financial Corporation (FFC) centralize fraud tracking across eight affiliate banks. Before, FFC used paper files... and separate systems, making reporting slow and incomplete. With Perspective, FFC now stores all incident data in one database. Security staff can quickly link related fraud cases and generate detailed reports. This helps FFC spot fraud trends, prevent losses, and respond faster to incidents. Fraud losses have stopped increasing since using Perspective.
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Resolver’s ERM software helped a leading financial institution increase issue identification by over four times in one year. The bank centralized... risk data, improved communication, and broke down silos across ten disciplines. 67% of issues were remediated within 120 days of identification. The solution enabled real-time risk reporting and reduced reliance on legacy systems. The bank now tracks and resolves risks faster, with better participation from all business units.
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Resolver helped Bangor Savings Bank move from Excel to a dedicated ERM tool. The bank cut board report prep time... from up to 16 hours to just a click, saving up to 5 weeks of work per year. Resolver made COSO compliance simple and enabled near real-time risk assessments. The solution improved collaboration with risk owners and audit, and streamlined incident tracking. Compliance reporting is now faster and more transparent across business lines.
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Resolver's GRC solution is being implemented by SC Ventures, the innovation arm of Standard Chartered. SC Ventures needed a tool... to automate risk and compliance processes and reduce manual work. Resolver was chosen for its simple interface and ability to integrate with existing systems. The first use case, Autumn, replaced manual spreadsheets with automated risk management. This change improved version control, approval workflows, and audit trails for Autumn and other fintech start-ups under SC Ventures.
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Resolver’s incident management software helped a multinational pharmaceutical company double its incident visibility. Before Resolver, the company struggled with outdated,... fragmented systems and poor global oversight. After implementation, the security team unified data and improved reporting. They saw a 100% increase in tracked incidents and used risk mapping to connect incidents to business impact. Resolver enabled better governance, easier reporting, and a stronger security culture.
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Resolver helped a biotech company launching a new drug manage social media compliance. The solution captured 100% of adverse events... in real time across Facebook and Instagram. Resolver reviewed 750 comments, removed 266, and flagged three potential adverse events. Harmful content was hidden or deleted within 15 minutes. The client avoided regulatory audits and fines while keeping community engagement strong.
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Resolver helped a global pharmaceutical company manage social media compliance. The company faced challenges with fast-growing online engagement and inconsistent... moderation. Resolver's Pharma Compliance solution enabled 24/7 monitoring and rapid removal of harmful content. Adverse events were detected and escalated within strict regulatory timelines. The solution improved compliance, boosted team confidence, and delivered cost and operational efficiencies.
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Resolver helped a leading U. S. biotech company manage a 500% surge in social media chatter during its COVID-19 vaccine...rollout. Resolver's Pharma Compliance and Threat Defense solutions enabled 24/7 monitoring, rapid response, and real-time risk intelligence across multiple platforms and languages. Over six months, Resolver reviewed 250,000+ comments, flagged 10,741 misinformation items, and detected 640 potential adverse events. The company gained a trusted system for social media compliance, ensuring safety and reputation protection as vaccine demand soared.
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Resolver's incident management software helped a Bay Area biotech company improve security reporting. The company saw a 110% increase in... documented incidents within six months. Security staff now use data-driven processes to track policy violations and patrol activity. Automated workflows replaced manual tasks, boosting efficiency. Leadership can now see clear metrics on security's business value.
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Resolver's incident management software helped a Bay Area biotechnology company improve security reporting. After switching to Resolver, the company saw... a 110% increase in documented incidents in just six months. Security staff now capture more complete data, automate badge deactivation, and cross-reference audits. The system enables better policy enforcement and resource allocation. Security can now show clear value to executive leadership with accurate metrics.
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Resolver helped AdventHealth (formerly SMMC) replace manual, paper-based incident reporting with a centralized software platform. Security Services now consolidate all... incident data, making it easy to analyze trends and share reports across departments. Visual dashboards and custom queries help identify issues quickly, like a spike in patient restraints or a rash of vandalism. The system streamlines compliance with healthcare regulations and improves resource allocation. Staff spend less time on paperwork and more time on security, leading to better outcomes and higher visibility for the team.
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Resolver helped Massachusetts General Hospital automate incident management. The security team captures 180,000 activities each year, with 3,600 incidents tracked... in the system. Officers now enter reports directly, reducing errors and saving time. The team uses Resolver data to spot trends, redirect resources, and justify investments in security technology. Resolver also supports compliance with federal reporting requirements.
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Resolver's enterprise risk management software helped Lower Mainland Facilities Management manage risk across 60 healthcare facilities. LMFM replaced spreadsheets with... Resolver to centralize risk data and improve decision-making. The system enabled fast implementation and efficient risk workshops. LMFM now tracks over 1,000 risks and uses Resolver for capital planning and operational risk management. The solution improved transparency, collaboration, and set a new standard for healthcare risk management.
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Resolver helps London Health Sciences Centre manage security for 10,000 employees across three hospitals. The security team logs 8,000 incidents... per year using Resolver, replacing manual Excel tracking. The system lets guards access real-time information on people and locations. LHSC can quickly share data with emergency and safety teams. Resolver improved incident tracking and team coordination.
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Resolver helped Baptist Health South Florida manage 75,000 security activities each year. The platform standardized incident reporting and improved workflow... across nine entities. BHSF trained 300 users and saw more consistent reporting and better data for staffing decisions. The system enabled faster response and trend analysis, supporting compliance and risk management. Integrations with other systems reduced duplicate work and improved collaboration.
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Resolver helped a fast-growing online game company fight illegal activity targeting children. The company faced threats from bad actors using... the game for harmful exchanges. Resolver's threat analysts used the Risk Intelligence Graph to uncover a digital drug ring exploiting minors. The team worked with law enforcement to shut down the operation and protect users. Resolver now provides ongoing intelligence to keep the game safe.
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Resolver used its Risk Intelligence Graph to monitor a new artist's social media for threats. The music label faced a... surge in harmful online comments after promoting the artist. Resolver's team analyzed risk signals and worked with security to assess threats. Their efforts led to the identification and arrest of a suspect planning an attack during the tour. This helped protect the artist and concertgoers from credible online threats.
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Resolver helped a television network manage online abuse targeting reality show contestants. The network faced a surge of harmful comments... on Twitter and Instagram after a controversial review went viral. Resolver used AI, machine learning, and human analysts to monitor social media and detect abusive trends. The network received actionable intelligence to assess threats and protect its talent. Resolver now safeguards the network’s VIPs from hate speech and online abuse.
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Resolver helped a major streaming service launch its app by providing real-time risk intelligence. The Risk Intelligence Graph analyzed digital... conversations in many languages. This let the team spot real issues and respond fast. The communications team used Resolver’s data to correct false reports and educate the media. Resolver’s monitoring supported a smooth global rollout and improved user experience.
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Resolver helped Manzanillo International Terminal move from spreadsheets to a digital platform for security data. The team now organizes and... accesses information quickly, making better data-driven decisions. Resolver enables MIT to test and implement controls, improving safety for staff and cargo. Security incidents are reviewed and predicted using analytics. MIT improved case and incident management, audit processes, and risk mitigation. The company now fosters a safety-focused culture across all levels.
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Resolver helped DHL Germany's security team manage incidents more efficiently. The platform centralized incident reporting and integrated data from many... sources. DHL reduced hundreds of internal emails each month by using Resolver’s ticketing system. Security teams now use dashboards for better data visualization and transparency. Resolver’s solution improved task management and made decision-making faster and more data-driven.
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Resolver helped a leading Canadian supply chain company improve incident management. The company had manual, inconsistent processes and no central... tool for tracking incidents. Resolver's security risk management technology provided a cloud-based, centralized system for incident reporting. This made it easier to track, analyze, and share incident data. The company saw a 783% increase in incidents reported after adopting Resolver.
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Resolver helped DHL Germany's security team manage incidents better. DHL needed to handle millions of parcels daily and wanted to... cut down on manual work. Resolver set up a system to centralize incident data and make workflows easier. The new platform reduced hundreds of emails each month and gave managers better dashboards. DHL now tracks security issues faster and shares information across teams. The solution supports DHL’s growth and keeps their operations secure.
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Farmers Mutual Hail used Resolver’s GRC Cloud to improve their ERM and strategic planning. They moved away from Excel, which... was slow and hard to manage. With Resolver, they made their ERM process almost 50% more efficient. Team members now access real-time risk data and create custom reports easily. The software improved accuracy, reporting, and data visibility across the company.
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Resolver helped CAA Club Group of Companies (CCG) improve business continuity and resiliency. Before Resolver, CCG managed 79 Excel spreadsheets... for impact analysis, which was slow and inefficient. With Resolver, CCG automated notifications and reduced overtime request processing from one hour to 15 seconds. Managers now track responses in real time and present clear data to executives. Resolver’s dashboards help CCG plan staffing and secure funding for continuity projects.
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Resolver’s ESRM Software helped a leading insurance company boost incident reports from 600 to over 3,000. The company cut security... risk assessment reports from 18 pages to six. Automation saved time equal to one full-time employee per year. The team doubled annual site risk assessments from 75 to 150. Resolver’s support and easy-to-use modules made security management faster and simpler.
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Resolver’s ESRM Software helped a leading insurance company boost incident reports from 600 to over 3,000. The company cut security... risk assessment reports from 18 pages to six. Automation saved time equal to one full-time employee per year. The team doubled annual site risk assessments from 75 to 150. Resolver’s support and easy customization made the system simple for staff to use. Leadership praised the concise reporting and productivity gains.
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Resolver’s GRC Cloud helped SaskTel improve its internal audit process. Before, SaskTel used Excel and Access, which made tracking and... reporting slow and manual. With GRC Cloud, SaskTel’s audit team gained workflow tools that put responsibility on control owners. Management and the board now have real-time visibility into audit issues and action plans. SaskTel can also tailor the software to fit their changing needs.
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Resolver’s risk intelligence software helped T-Mobile Netherlands achieve six months incident-free at their retail locations. The company faced rising organized... retail crime, with threats to staff, customers, and inventory. Resolver enabled real-time incident tracking, root cause analysis, and trend reporting. T-Mobile centralized incident data, improved security protocols, and acted quickly to prevent theft. The result was reduced shrinkage and greater safety for both employees and customers.
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Resolver’s risk intelligence software helped T-Mobile Netherlands achieve six months incident-free at retail locations. The company faced rising organized retail... crime, cargo theft, and threats to staff and customer safety. Resolver enabled real-time incident tracking, trend analysis, and root cause identification. Centralized data allowed T-Mobile to act quickly and adjust security protocols. The result was reduced shrinkage, improved community protection, and safer stores for customers and employees.
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Resolver's incident management software helped Humber College move from pen-and-paper reporting to a digital system. The security team standardized incident... capture and improved response times. Case duration for student support dropped to 39 days in Fall 2018. Data insights justified hiring more security staff. The college saw more students reporting incidents and helping others. Resolver reduced paperwork and enabled data-driven decisions for campus safety.
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Resolver helped Algonquin College move from manual, paper-based incident management to a digital system. The college migrated 16,000 records and... implemented Resolver in just four months. Security officers now use Resolver and its mobile app to log incidents and inquiries in real time. This improved communication and reporting across the security team. The solution supports regulatory and organizational reporting needs.
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Resolver helped the University of Calgary improve campus security operations. The security team used to rely on handwritten reports and... manual data entry, which slowed response times. With Resolver, they now use a custom shift report and mobile-friendly tools to capture and share incident data quickly. This change made their work more consistent and helped leaders make better budget decisions. The team protects over 50,000 people daily with more efficient processes.
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BGIS uses Resolver's software to improve risk management processes. The company manages over 30,000 facilities worldwide. Resolver helps BGIS achieve... enterprise risk management efficiency. BGIS benefits from better risk oversight and streamlined processes. The solution supports their global operations and large facility portfolio.
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Lone Wolf Technologies needed SOC 2 certification to meet customer demands. Managing controls with spreadsheets became too complex as the... business grew. They switched to Resolver’s Information Security Management Solution to streamline the SOC 2 audit process. The platform let them organize controls, automate reminders, and simplify evidence collection. Auditors and control owners could collaborate easily in one place. Lone Wolf now completes audits faster and with more confidence.
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Resolver helped Lone Wolf Technologies achieve SOC 2 certification. Lone Wolf moved from spreadsheets to Resolver’s Information Security Management solution.... This change made it easier to manage controls and work with auditors. The team saved time and reduced errors in the audit process. Resolver also improved vendor risk management and made future certifications simpler.
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Resolver's Perspective software replaced the Legislative Assembly of Ontario's outdated paper and IRIMS systems. The new solution improved incident reporting,... data analysis, and security operations. Resolver provided tailored implementation, training for 80 users, and smooth data migration. OLA now documents over 2,300 incidents yearly and uses analytics to justify budgets and improve safety. The software helps staff spot trends, educate themselves, and foster a culture of continuous improvement.
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Resolver’s incident management software helped the City of Pickering increase reported security incidents by 280%. Before Resolver, the city struggled... with manual processes and siloed data, causing delays and low reporting rates. The new platform centralized incident management, making it easy for staff and citizens to report issues. This led to faster response times and better visibility into security trends. The city saved 5-10 hours weekly on administrative work and improved communication with senior management.
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Resolver’s incident management software helped the City of Pickering increase incident reporting by 280%. Before Resolver, the city struggled with... manual processes and siloed data, causing delays and low reporting rates. With Resolver, all departments now use a centralized portal for incident reporting and categorization. This led to faster response times, better visibility, and significant time savings for the security team. The city now identifies trends quickly and communicates results to senior management with ease.
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Resolver dashboards helped a global agricultural manufacturer improve security operations. The company struggled to track incidents, investigate losses, and prove... security program ROI. Resolver worked with them to build custom dashboards for incident investigation, loss recovery, and operations. These dashboards made data more visible and highlighted gaps in reporting. The team now spends less time on manual reporting and can show clear metrics to leadership. Security discipline improved with better data capture and easier board reporting.
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Resolver helped Jabil improve its global ethics and compliance program. Jabil needed better integration, automated reporting, and flexible workflows for... its speak-up culture. Resolver's no-code platform let Jabil build custom workflows and integrate with HRIS tools like Workday. The solution made investigations faster and reporting easier. Jabil now has a more efficient, scalable compliance program.
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Resolver dashboards helped a global agricultural manufacturer improve security operations. The company struggled with tracking incidents, loss recovery, and proving... security program ROI. Resolver worked with them to create custom dashboards for incident investigation, loss recovery, and operations. These dashboards made data more visible and easier to understand. The company now spends less time on manual reporting and can show clear metrics to leadership. Security teams use the dashboards to spot gaps and improve data capture.
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JetBlue uses Resolver to log 11,000 to 12,000 security incidents each year. The software helps JetBlue analyze data, spot trends,... and act before problems grow. Resolver dashboards track pilferage, fraud, and compliance issues. JetBlue reduced pilferage by up to 30% over the past decade. The system makes onboarding new security staff easy and supports data-driven decisions.
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Delta used Resolver to replace manual and fragmented incident reporting. Resolver enabled Delta to track, analyze, and report on security... incidents across all divisions. The system's customization and integration with Visual Analysis and Analyst’s Notebook helped Delta identify patterns in passenger misconduct and fraud. Security staff now save time and can generate detailed reports for management and legal needs. Delta can quickly spot trends and take action to reduce incidents.
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Resolver's Risk Intelligence Graph helped a publicly held company stop a bot-driven attack on social media. The attack spread false... claims about the founder before a key earnings release. Resolver's team identified an automated bot network amplifying the accusations. The company and Resolver worked together to uncover a scheme to short the company's stock. The coordinated response protected the company's brand and leadership reputation.
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Resolver's no-code GRC platform helped Ninety One, a global asset management firm, modernize its risk and compliance processes. Ninety One faced... challenges with manual systems, fragmented data, and the need to separate from Investec Bank's systems. Resolver's customizable and user-friendly solution enabled Ninety One to unify and automate its GRC functions. The partnership improved operational efficiency and transparency in risk management.
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Resolver helped TC Energy improve audit management. TC Energy faced growing demands for audits across many business areas with limited... resources. The company needed to manage audits for $54 billion in assets and $38 billion in capital projects. Resolver's solution enabled TC Energy to streamline audit processes, manage resources better, and use audit analytics. This helped TC Energy meet regulatory and operational needs more efficiently.
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