Real-World Case Studies and Customer Success Stories with Resolver

Resolver’s incident management software helped DHL’s German security team improve how they handle security incidents. DHL used Resolver to centralize incident reporting, customize workflows, and inte...grate data from many sources. The new system reduced hundreds of emails per month, saving time and making it easier to focus on important tasks. Dashboards gave managers better visibility and improved transparency. Resolver’s platform made it easier for DHL to track, manage, and respond to incidents, supporting future growth and high security standards.
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Resolver helped a leading Canadian supply chain company improve incident management. The company had manual, inconsistent processes and no central tool for tracking incidents. Resolver's security ris...k management technology provided a cloud-based, centralized system for incident reporting. This made it easier to track, analyze, and share incident data. The company saw a 783% increase in incidents reported after adopting Resolver.
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Resolver helped a leading digital bank and payments services company fix scattered incident data. Before, teams used Word and Excel, which made tracking hard. Resolver gave them one place for all inc...ident reports. This made reporting faster and easier. Teams worked together better. Data quality improved. Security management became more efficient and repeatable.
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Resolver helped Farm Credit Canada improve their enterprise GRC program. FCC used to track 75 risk assessments in a large Excel file, which caused delays and frustration. Staff had to answer the same... risk questions from different teams, leading to duplicated work. Reporting took weeks and gave few useful insights. With Resolver, FCC made their risk process faster and more efficient. They won a Best-in-Class Enterprise GRC Management award in 2023.
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Resolver helped the University of Calgary improve campus security operations. The security team used to rely on handwritten reports and manual data entry, which slowed response times. With Resolver, ...they now use a custom shift report and mobile-friendly tools to capture and share incident data quickly. This change made their work more consistent and helped leaders make better budget decisions. The team protects over 50,000 people daily with more efficient processes.
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Resolver’s Enterprise Security Risk Management (ESRM) Software helped a leading U.S. insurance provider boost incident reporting from 600 to over 3,000. The company cut security risk assessment repor...ts from 18 pages to six. Resolver’s automation saved time equal to one full-time employee per year. The team found the software easy to use and praised Resolver’s support. Custom modules made the system fit their needs.
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Resolver helped Lone Wolf Technologies manage their SOC 2 certification process. Lone Wolf moved from spreadsheets to Resolver’s Information Security Management Solution. This made tracking controls ...and evidence much easier. The team saved time and reduced errors. Control owners and auditors could work together in one place. Lone Wolf also improved their vendor risk management using Resolver.
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Resolver helped CRS improve incident reporting and analysis. CRS had problems with manual processes and slow data analysis. Resolver's software made reporting faster and easier. The platform worked a...cross languages and cultures. CRS used better data to make decisions and keep people safe. The Director said Resolver made a quick, positive impact.
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Resolver incident management software helped the City of Pickering improve how it tracks and reports security incidents. Before Resolver, the city used manual processes and Excel, which made reportin...g slow and hard. After using Resolver, incident reporting increased by 280%. The city now responds faster to incidents and has a better security culture. Resolver made it easier for staff to report and analyze incidents.
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Resolver's risk intelligence solution helped T-Mobile Netherlands improve security and reduce incidents. The company faced rising organized retail crime, facility and cargo theft, and lacked centrali...zed incident tracking. Resolver enabled T-Mobile Netherlands to optimize data and manage incidents across the business. This led to better loss measurement and improved safety for staff and customers. The solution addressed both retail theft and sophisticated crime tactics targeting smartphones.
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Resolver dashboards helped a global agricultural manufacturer improve security operations. The company struggled with tracking incidents, loss recovery, and showing the value of security programs. Re...solver worked with them to build custom dashboards for incident investigation, loss recovery, and operations. The dashboards made data easier to see and understand. This led to better reporting, fewer manual processes, and improved security discipline.
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Resolver helped TC Energy improve audit management. TC Energy faced growing demands for audits across many business areas with limited resources. The company needed to manage audits for $54 billion i...n assets and $38 billion in capital projects. Resolver's solution enabled TC Energy to streamline audit processes, manage resources better, and use audit analytics. This helped TC Energy meet regulatory and operational needs more efficiently.
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Resolver's no-code GRC platform helped Ninety One, a global asset management firm, modernize its risk and compliance processes. Ninety One faced challenges with manual systems, fragmented data, and t...he need to separate from Investec Bank's systems. Resolver's customizable and user-friendly solution enabled Ninety One to unify and automate its GRC functions. The partnership improved operational efficiency and transparency in risk management.
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