Real-World Case Studies and Customer Success Stories with ProspectSoft eCommerce

Prospect CRM helped Evolution Packaging Products Ltd grow over 20% in one year. The company used Prospect CRM, Unleashed, and... Xero to manage customer data and orders. Before, they relied on manual paperwork and had no CRM system. Now, they save time, reduce mistakes, and track customer activity with RFM analysis. Prospect CRM's quoting and reporting features improved efficiency and sales team visibility.
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Prospect CRM and Unleashed helped WhiteWash Laboratories boost sales by 25% and double their team size. Before, they used a... standalone CRM that did not connect with Xero or Unleashed, causing manual work. Now, all systems link together, making business-to-business sales easier. Prospect CRM lets them manage different customer types and sales pipelines. The solution improved new business, customer retention, and overall growth.
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Prospect CRM helped Morco Products fix inefficiency from using multiple databases. The team now stores all data in one place,... saving time and reducing errors. Integration with Cin7 stopped the need to re-key orders. Staff can focus on profit-making tasks instead of admin. Fast support from Prospect CRM keeps operations smooth.
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Prospect CRM helped Flexi-Hex rebuild their data management after moving to the cloud. They gained clear visibility over global operations... and improved forecasting with accurate reports. Integrations with Unleashed and Mintsoft connected inventory and order fulfilment, streamlining processes. Flexi-Hex automated manual tasks, reduced errors, and focused more on sales. The CRM enabled better pipeline tracking and prevented overstocking, supporting business growth.
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Prospect CRM and Prospect eCommerce help Cycling Sports Group run their business. Before, staff spent too much time on admin... and answering product questions. Now, customers use a B2B trade portal to get product info and order anytime. Staff focus more on their main jobs. The company can trade 24/7 and give better service online. Sales revenue grows with flexible trading hours.
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Prospect CRM helped Forestadent fix miscommunication and outdated processes. The CRM integrated with Exchequer and email marketing, making setup fast... and easy. Forestadent reduced admin time and improved efficiency. They saw more sales and better email campaign results. The online shop, powered by Prospect eCommerce, made buying easier for customers.
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Prospect CRM and Unleashed helped Trimbio, a medical equipment supplier, solve integration and manual data entry problems. The company saw... a 16.6% growth in sales and an 18.8% increase in gross margins. Admin time dropped by one day per week across all departments. Staff can now track customer conversations, manage stock, and coordinate repairs more easily. The solution improved quoting, order tracking, and customer retention.
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Prospect CRM helped Key Surgical cut time spent on credit note processing by two-thirds. Before, they had no central place... for sales data and struggled with lost quotes and old stock. Now, all business information is stored in one place, making it easy to find details and manage complaints. Email marketing integration increased customer engagement. Prospect CRM supports better service and smoother operations for Key Surgical.
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Prospect CRM and Unleashed helped Trimbio save one day a week in admin. The company saw a 16.6% growth in... sales and an 18.8% increase in gross margins. Staff now track customer conversations, manage stock, and coordinate repairs with ease. The integration improved quoting, reporting, and cross-selling. Trimbio did not need to hire more staff despite doubling monthly purchasing and dispatching.
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Prospect CRM helped Aspen Electronics replace a 17-year-old system and unify five separate databases. The company automated orders, saving time... and boosting team efficiency. Staff now find information faster, improving customer service. Prospect CRM's integration with Exchequer made workflows smoother. Aspen Electronics now manages complex product data more easily.
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Prospect CRM helped Lighthouse Pools move from manual data entry and Excel to a real-time CRM solution. The integration with... Unleashed gives instant stock and customer insights. Dashboards highlight growth opportunities and customer churn risks. The team finds Prospect CRM easy to use and credits it for aiding sales growth. Customer support improved with better tracking and faster issue resolution.
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Prospect CRM helped Vantage House cut order processing time from 15 minutes to just a few minutes. The CRM integrates... with Exchequer, making business operations smoother. Manual errors are now gone, thanks to automation. Staff find the software easy to use and support is always available. Vantage House recommends Prospect CRM for wholesale businesses needing efficiency.
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Prospect CRM helped Beta Valve improve business processes and lower costs. The CRM integrated with their accounting and eCommerce systems.... Beta Valve used Prospect eCommerce to reach more customers and offer more products online. Email marketing tools generated qualified leads and tracked engagement. Orders now process directly to accounting, reducing errors and saving time. Beta Valve expanded into new markets with bespoke products.
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Prospect CRM helped Under Control Instruments fix manual quoting and customer management. Before, they used Word and Excel, making it... hard to track quotes and risking duplicate work. With Prospect CRM and DEAR Inventory integration, they now see real-time data, track quotes, and process orders faster. The system lets them upsell based on buying patterns and improves customer service. Support from ProspectSoft is quick and helpful.
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Prospect CRM helped Evac+Chair double their service revenue. Before, they used many spreadsheets and had no central place for customer... data. Prospect CRM integrated with Pegasus Opera and QuickBooks Online to bring all information together. Sales reps now access customer data anywhere. The company spends less time on admin and more time selling. Business efficiency and customer intelligence improved.
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Prospect CRM helped Airflow cut admin time and boost efficiency. Before, Airflow used Word for quotes, causing duplication and wasted... effort. With Prospect CRM, all sales data and processes are in one place. The team now spends less time on manual orders and more on selling. Integration with Exchequer accounting system improved order speed and reduced errors.
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Prospect CRM helped Good Culture Kombucha double sales in 12 months. The company switched from spreadsheets and free CRMs to... Prospect CRM for better sales opportunity management and integration with Unleashed. The team now has clear customer information and improved quote accuracy. Prospect CRM's RFM Analysis tracks customer activity and supports business growth. The support team made setup easy and user friendly.
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Prospect CRM helped Wabanaki Maple double sales after integrating with Katana cloud inventory. The small, Indigenous female-owned business improved customer... service and cut response times. Prospect CRM enabled faster order processing and better customer insights. The team now manages sales and customer data in one place, supporting remote sales and future growth.
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Prospect CRM helped Quensus save at least 20% of their time by replacing manual invoicing and quoting. The integration with... Unleashed improved inventory management and communication. Quensus can now track every product and access real-time sales forecasting. The CRM system allowed the company to scale faster and serve customers better. Prospect CRM streamlined operations for the construction industry.
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Prospect CRM and Unleashed helped Puremedic Health grow revenue by over 100%. Before, they used Excel and had no formal... CRM, making it hard to manage over 500 stockists. With Prospect CRM, they gained full visibility, better reporting, and could scale to weekly production runs. Integration with Unleashed improved inventory and sales data management. The team now sends targeted campaigns and provides better customer service.
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Prospect CRM helped LTT Vending cut business process times from 30 minutes to seconds. The company needed a flexible CRM... to support rapid growth and integrate with their back-office system. Prospect CRM streamlined sales processes and reduced sales admin time. The sales team now works more efficiently and can handle more orders, including online sales for retail and trade.
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