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Computer Software Case Studies and Customer Success Stories with Outreach

Segment - Computer Software - Medium

Outreach helped Segment boost qualified opportunities by 92%. Segment used Outreach to standardize sales messaging and sequences. This reduced confusion... and improved conversion rates. Sales reps now use proven, targeted email snippets. The team tracks all sales activity in one platform. Segment saw big gains in efficiency and sales effectiveness.

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Traction Complete - Computer Software - Small

Outreach helped Traction Complete solve early SaaS challenges like low brand awareness and manual outreach. The team used Outreach to... track performance and run A/B tests on outbound messaging. Analytics from Outreach improved their sales development. Outreach now drives 50% of their outbound pipeline. The tool is essential for their business development reps.

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Databricks - Computer Software - Large

Outreach helps Databricks scale sales engagement while reducing sales activities. Databricks uses Outreach to enable SDRs and BDRs to personalize... outreach and increase response rates. Managers use Outreach insights for coaching and skill development. The sales team ramps up faster and sees more down-funnel conversions. Databricks doubled its sales development team and improved quality over quantity in prospecting.

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Snowflake - Computer Software - Large

Outreach helped Snowflake boost the number of sales reps hitting quota by 15%. Snowflake used Outreach to automate account-based sales... and improve prospecting. New hires ramped up faster and became effective sellers quickly. Outreach enabled a repeatable, measurable sales process and improved team alignment. Sales reps now focus on high-value activities and see better results.

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Workato - Computer Software - Medium

Outreach helped Workato increase expansion opportunities by 68%. The sales team used Outreach to test and refine messaging, improving conversion... rates. Data-driven insights from Outreach let managers spot risks and guide reps to better results. Workato built a more predictable pipeline and expects to beat revenue goals by 50%. Outreach made it easier for reps to exceed quotas and enter new markets with confidence.

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Sisense - Computer Software - Medium

Outreach Success Plans helped Sisense cut weeks from their sales cycle. The sales team saved hours each week by keeping... all deal information in one place. Success Plans made sales processes more consistent and repeatable. Sisense built trust with customers by sharing every step of the deal. The team used the time saved to add more opportunities to their pipeline.

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Snowflake - Computer Software

Outreach helped Snowflake improve sales team performance. Snowflake used Outreach to automate and optimize account-based selling. The platform made it... easier for reps to focus on high-value activities and follow proven processes. New hires ramped up quickly and became effective sellers. As a result, 15% more sales reps met their quarterly quota. Outreach enabled a repeatable and measurable sales approach.

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Sisense - Computer Software

Outreach Success Plans helped Sisense speed up their sales process. The sales team used Success Plans to organize deal steps... and share them with customers. This made it easy to track every interaction and spot ways to improve. Sisense saved weeks in their deal cycles and saved hours each week by having all deal info in one place. The team built trust with customers and closed deals faster.

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DocuSign - Computer Software

Outreach helped DocuSign automate and improve their sales campaigns. The sales team saved 30 minutes per rep per day, adding... up to 10 hours per month. Outreach gave better visibility into the marketing and sales funnel. The tool improved alignment between marketing and sales. DocuSign used Outreach to send personalized emails and track prospect engagement. This led to more pipeline and less manual work for the team.

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Databricks - Computer Software

Outreach helps Databricks scale its sales development by focusing on quality over quantity. Databricks uses Outreach to enable SDRs and... BDRs to engage prospects with personalized, valuable messages. The platform provides proven sales sequences and data-driven coaching, helping new reps ramp up quickly. Databricks reports higher response rates, better down-funnel conversion, and faster onboarding for new hires. Sales activities decrease while engagement quality and results improve.

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LivePerson - Computer Software - Medium

Outreach helps LivePerson engage more prospects at scale. The sales team moved from cold calling to targeted research and testing... new engagement strategies. Sentiment-based reply rates show which messages work best. Daily activity reports help managers track conversion goals. Outreach is the first tool new reps use at LivePerson.

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GoTo - Computer Software - Large

Outreach helped GoTo increase pipeline coverage by 10x. GoTo replaced manual sales engagement with Outreach's sales execution platform. Sellers now... use Outreach, ZoomInfo, and Salesforce together for a unified workflow. Automation and insights from Outreach save time and boost productivity. Sales managers use data to coach reps and improve win rates. A new Content Committee ensures sellers use the best content for prospecting.

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Cisco - Computer Software - Very Large

Outreach helped Cisco unify over 30 sales tools into one platform. Cisco's 1,200 sellers now use Outreach to manage customer... engagement and track results. Sellers using Outreach show 85% more activity and close deals 5% more often. Opportunities influenced by Outreach close 50% faster. Cisco also saw a 9% increase in pipeline creation. Integrations include ZoomInfo and LinkedIn Sales Navigator.

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Verkada - Computer Software

Outreach helps Verkada drive digital transformation in sales. Verkada uses Outreach as a single platform for prospecting and account management.... Sales reps spend less time searching for information and more time with customers. Improved targeting makes prospecting more effective and builds a stronger sales pipeline. Managers get a full view of sales activity and can coach teams better. Verkada's sales team works smarter and more efficiently with Outreach.

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Financial Services Case Studies and Customer Success Stories with Outreach

Traction Complete - Financial Services

Outreach helped Traction Complete solve early SaaS challenges like low brand awareness and manual outreach. The team used Outreach to... track performance and improve outbound messaging with A/B testing and analytics. Outreach became the core of their sales development. Now, Outreach drives 50% of their outbound pipeline. The business development team relies on Outreach every day.

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Guild Mortgage Company - Financial Services - Large

Outreach helps Guild Mortgage Company connect with new leads twice as fast. Loan officers use Outreach automation and communication tools... to improve lead conversion rates. The platform streamlines workflows and keeps teams engaged with clients across long deal cycles. Outreach provides data and analytics to optimize sales and marketing. Guild Mortgage closes the gap between leads generated and leads closed.

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Worldpay - Financial Services

Outreach helped Worldpay add close to $100 million in sales pipeline. The platform enabled more precise decisions, leading to a... 10% increase in conversion rates. Strategic email sequences boosted open rates by 25% and response rates by 15%. Real-time insights let sales reps adjust their strategies. Worldpay now focuses on building relationships and setting new standards for excellence.

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Telecommunications Case Studies and Customer Success Stories with Outreach

Avanan - Telecommunications - Medium

Outreach helps Avanan track every sales activity. The sales team knows exactly how many touches are needed to reach buyers.... Outreach lets leaders see what actions drive results. Reps balance high call and email volume while staying creative. Avanan can measure the cost to get and keep a customer. Outreach supports sales development and revenue goals.

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RUCKUS Networks - Telecommunications - Medium

Outreach helped RUCKUS Networks save an estimated $2 million a year by reducing time spent on sales forecast meetings. The platform uses... AI and automation to cut manual tasks and speed up sales forecasting. Digitalizing the sales process lets sellers focus more on customers. The CRO says Outreach turns manual work into digital workflows, giving teams more time for customer needs. Outreach drives sales efficiency and action for RUCKUS Networks.

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Quantcast - Telecommunications - Medium

Outreach helped Quantcast improve its outbound sales strategy. The sales team shifted from high-volume outreach to targeted outbound strategies. Outreach... provided insights and reporting, letting teams define their ideal customer profile and test messaging. Dedicated training and onboarding helped reps get up to speed fast. Teams now know who to contact and when, so nothing falls through the cracks.

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Events Services Case Studies and Customer Success Stories with Outreach

BrightTALK - Events Services - Medium

Outreach helped BrightTALK boost meetings booked by 25% and positive email replies by 66%. The sales team used Outreach Insights... for better reporting and individual rep coaching. BrightTALK improved sales and marketing alignment and increased calls by 28%. The platform gave leaders and reps actionable data to optimize sales processes. BrightTALK saw greater efficiency and better customer engagement with Outreach.

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BrightTALK - Events Services

Outreach helped BrightTALK improve sales team performance. BrightTALK switched to Outreach for better sales reporting and insights. The team booked... 25% more meetings and made 28% more calls. Positive email replies increased by 66% in three months. Sales and marketing teams now work together better. Coaching and sales process efficiency also improved.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Outreach

Alan - Health, Wellness And Fitness - Medium

Outreach Sales Execution Platform helped Alan boost seller productivity by up to 3x. Alan's sales teams now book more meetings... and close deals faster. Sales leaders gained better pipeline visibility and confidence. Automated follow-ups let reps focus on high-value selling. Outreach adoption led to accelerated deal velocity and higher participation rates.

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Computer & Network Security Case Studies and Customer Success Stories with Outreach

Avanan - Computer & Network Security

Outreach helps Avanan's renewals team reach the right people and deliver the right message. The platform supports customer success teams... with workflows and insights to improve account health and retention. Avanan uses Outreach to align sales and customer success efforts. This leads to better engagement and more effective renewal and expansion strategies.

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Education Case Studies and Customer Success Stories with Outreach

Renaissance - Education - Large

Outreach helped Renaissance boost their meeting-to-opportunity conversion rate by 93%. The sales team used Outreach to automate workflows and gain... insights into sales activities. Adoption reached 87%, exceeding their goal. Teams beyond sales, like Customer Success, also saw value, tripling reply rates. Renaissance now uses data-driven strategies to close more deals and drive revenue growth.

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Information Technology and Services Case Studies and Customer Success Stories with Outreach

Rootly - Information Technology And Services

Outreach helped Rootly improve their sales communications. Rootly switched to Outreach because their old sales platform was slowing them down.... With Outreach, Rootly's team used workflow analysis and analytics to cut out extra steps and focus on what worked. They saw a 41% increase in prospects contacted, a 69% increase in meetings scheduled, a 130% increase in emails delivered, and a 640% increase in LinkedIn prospects contacted. Fast support from Outreach made a big difference for Rootly's team.

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Information Services Case Studies and Customer Success Stories with Outreach

Elsevier - Information Services - Very Large

Outreach helped Elsevier's Clinical Solutions Division move from in-person to digital sales workflows. Sellers now use Outreach at every stage,... boosting pipeline creation and close rates. Automated prospecting cut email prep from over an hour to 15 minutes. New reps onboard faster with proven sales workflows. Managers use Outreach's machine learning to improve messaging and sales coaching.

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Other Industry Case Studies and Success Stories with Outreach

CM.com - Software

Outreach helped CM. com improve sales pipeline quality. The sales team faced low conversion rates and manual work. Outreach gave...them better workflows and automatic activity tracking. Sellers became more productive and booked more meetings. Sales Operations grew from 2 to 8 people, supporting a sales team that grew from 100 to almost 400 reps in two years. Outreach gave managers visibility and helped coach teams for better results.

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