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Retail Case Studies and Customer Success Stories with omnisend

Bowy Made - Retail - Small

NSW, Australia
Email marketing automation for retail Pre-purchase customer engagement Customer engagement Email marketing

Omnisend helped Bowy Made turn pre-purchase automations into a major revenue driver. Over 70% of Bowy Made's revenue now comes... from automated email flows. The brand saw a five-figure revenue boost in a single month after adding product and browse abandonment automations. Their average open rate for automations is about 52%, and they maintain a 30% return customer rate. Omnisend's automation lets the small team focus on growth while keeping marketing consistent and personal.

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CA Design - Retail - Small

Dublin, Ireland
Email marketing automation for retail Lead generation through influencer giveaways Customer engagement Lead generation

Omnisend helped CA Design, a premium Irish furniture retailer, automate its email marketing and grow its list by 10–15% through influencer giveaways. The company achieved... a 5%+ click-through rate and gained over 2,000 new leads from a single campaign. Omnisend’s integration with Ecwid allowed CA Design to centralize sales operations and track customer engagement. Automated, segmented emails and A/B testing improved campaign effectiveness. CA Design now handles high-value orders more efficiently and keeps customers engaged for long-term sales.

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Salomon Japan - Retail - Large

Tokyo, Japan
Email marketing campaign management Customer loyalty program automation Customer engagement Email marketing

Omnisend helped Salomon Japan achieve ¥1. 9M revenue per email campaign. The team engages over 130,000 subscribers with targeted, localized...campaigns. They maintain a 45% open rate and a 1.4% click rate. Smart segmentation and automation drive loyalty and sales. A/B testing and content review improve campaign results. Omnisend integrates easily with Shopify and their loyalty system.

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Vagari Bags - Retail - Small

Newport Pagnell, UK
Email and SMS marketing automation Customer engagement through storytelling Customer engagement Content marketing

Omnisend helped Vagari Bags boost email open rates to 50% and achieve a 1:121 ROI on SMS campaigns. The brand shifted... from product pitches to storytelling, building a community through engaging content. SMS marketing delivered 6-7% click rates and became key for launches and offers. Omnisend's support and automation features made campaign management easier for the small team. Vagari Bags now uses both email and SMS to connect with customers and grow their brand.

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SM Global Shop - Retail - Medium

Omnisend helps SM Global Shop boost email marketing results. Automated emails drive 48% of Omnisend sales but make up only... 5% of sends. The lost customer win-back automation achieves a 52% conversion rate. The SMBassador invite email earns $5.84 revenue per email. The team tests and tweaks campaigns for better performance. SM Global Shop uses Shopify and switched from Klaviyo and Mailchimp.

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Island Olive Oil Company - Retail - Small

Omnisend helped Island Olive Oil Company boost ecommerce while keeping a boutique feel. Automated messages now drive 39% of their... email marketing revenue. The company uses lifecycle stages, welcome series, cart abandonment, and order follow-up SMS. In just 8 months, automation paid for a full year of Omnisend. "At-risk" lifecycle campaigns saw a 2,710% higher revenue-per-email. Island Olive Oil uses Shopify for ecommerce and focuses on customer experience.

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INGLOT Cosmetics Canada - Retail - Large

Omnisend helped INGLOT Cosmetics Canada boost revenue-per-message by 2,130% using SMS and email workflows. Abandoned cart push notifications drove a... 4,798% lift in revenue-per-message. The company saw a 117% increase in conversion rates for abandoned cart workflows with SMS and push. INGLOT integrated Omnisend with their point of sale system to unify customer data. This omnichannel approach improved customer retention and campaign performance.

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Dukier - Retail - Small

Madrid, Spain
Email marketing automation for ecommerce Localized campaign segmentation Customer engagement Content marketing

Omnisend helped Dukier, a Madrid-based pet accessories brand, grow its revenue by 525% in three years. Dukier used Omnisend's automation... and segmentation tools to send personalized, localized campaigns in five languages. Automated emails drove 55% of Omnisend-attributed revenue, with a 48.4% open rate and 2.8% conversion rate. Campaigns contributed 45% of revenue, boosted by precise segmentation and seasonal timing. Dukier kept unsubscribe rates low at 0.36% while increasing average order value from email-acquired customers.

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Apparel & Fashion Case Studies and Customer Success Stories with omnisend

Naked & Famous Denim - Apparel & Fashion - Small

Quebec, Canada
Email marketing automation for ecommerce Customer feedback collection via email Customer engagement Email marketing

Omnisend helped Naked & Famous Denim boost email marketing results after switching from Mailchimp. Automated emails now drive a 24%... conversion rate and nearly 20% of email revenue. Their abandoned cart series saw a 4400% lift in revenue per email and a 38% conversion rate. Customer feedback emails generated a 3190% increase in revenue per email and a 20% conversion rate. Omnisend's Shopify integration and expert support made campaign management easier and more effective.

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Gamehide - Apparel & Fashion - Small

Lakeville, USA
Email marketing automation for ecommerce Push notification campaigns for retail Customer engagement Email marketing

Gamehide switched from Mailchimp to Omnisend to improve marketing automation. They needed better segmentation and automation tools for their Shopify... store. With Omnisend, Gamehide achieved a 7.7% conversion rate on welcome automations and a 45% average open rate. Push notifications reached a 7% click rate. Annual giveaway campaigns using QR codes drive about 5,700 new email signups. Gamehide values Omnisend’s seamless integration and responsive support.

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B-Wear Sportswear - Apparel & Fashion - Medium

Omnisend helped B-Wear Sportswear track which online sales came from marketing emails. The company switched from Constant Contact to Omnisend... for better integration with BigCommerce. Omnisend now drives 40% of all company sales. The welcome series has a 66% conversion rate. Six months of SMS sales paid for almost two years of Omnisend. B-Wear uses email and SMS automation to boost results.

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Rachel Riley - Apparel & Fashion - Small

London, UK
Email and SMS marketing automation Customer retention and loyalty building Customer engagement Content marketing

Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77. 33% year-over-year. The brand used Omnisend’s email,...SMS, and automation tools to drive 48.1% of total store revenue during BFCM. Automations accounted for 46% of Omnisend-driven revenue. Rachel Riley switched from Constant Contact and Klaviyo to Omnisend for better features and transparent pricing. The team used real-time reporting to optimize campaigns and build customer loyalty.

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Marketing and Advertising Case Studies and Customer Success Stories with omnisend

Blue Drop Studio - Marketing And Advertising - Small

London, UK
Email marketing automation for ecommerce Customer retention strategy implementation Customer engagement Marketing automation

Omnisend helped Blue Drop Studio boost email revenue for their client SUIHE Jewelry by 435% in just 30 days. The agency replaced... a basic email setup with six automated flows, including welcome, purchase recovery, post-purchase, and winback. The welcome flow alone generated $6.4K in revenue. All flows were mobile-first and matched the brand’s style. Blue Drop Studio used Omnisend’s automation and segmentation features to drive 70 orders through automation, without extra paid campaigns.

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Vyber Media - Marketing And Advertising - Small

New York, USA
Email and SMS marketing automation Audience segmentation for ecommerce Customer engagement Marketing automation

Vyber Media used Omnisend to drive $1. 5M in annual revenue for a client. The agency grew the client's email...list from 15,000 to 146,000 and SMS list from 0 to 30,000 in two years. Omnisend's automation and segmentation tools helped achieve over 55% year-over-year revenue growth. Fast customer support and unified platform features enabled Vyber Media to deliver strong results. Email became a core revenue driver for the client.

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Enflow Digital - Marketing And Advertising - Small

Vilnius, Lithuania
Email marketing automation for ecommerce Subscriber list growth and segmentation Customer engagement Content marketing

Enflow Digital used Omnisend to help a client boost monthly revenue from $150K to $250K in a few months. The agency audited... and revamped the client’s email marketing, reactivating automations and improving segmentation. They rebuilt workflows, added new subscriber popups, and integrated campaigns across channels. Automation-driven revenue grew to $61K per month, and the client’s database doubled to 114K contacts. Omnisend became a key revenue driver for the client.

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Financial Services Case Studies and Customer Success Stories with omnisend

SAVY - Financial Services - Small

Vilnius, Lithuania
Email and SMS marketing for loan conversions Customer engagement Marketing automation

Omnisend helped SAVY, a peer-to-peer lending platform, double its loan conversions. SAVY used Omnisend's email and SMS marketing tools to... send helpful information to clients. The company achieved over a 30% average email open rate and saved €400 per month. Omnisend's automation and segmentation features improved campaign targeting. SAVY now plans to add push notifications for even better customer engagement.

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Real Estate Case Studies and Customer Success Stories with omnisend

AcreValue - Real Estate - Medium

Ithaca, USA
Email deliverability improvement Subscriber re-engagement automation Email marketing Audience segmentation

AcreValue used Omnisend to fix major email deliverability problems. Their open rates jumped from 5% to 70% after restoring domain... reputation and moving to a dedicated IP. Click rates increased fivefold, and website traffic from email grew by 10%. Omnisend's segmentation and sunset automation helped re-engage nearly 10% of inactive subscribers. The marketing team credits Omnisend's support for these fast, measurable results.

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Automotive Case Studies and Customer Success Stories with omnisend

Ovoko - Automotive - Medium

Vilnius, Lithuania
Omnichannel marketing automation Customer engagement for automotive marketplace Marketing automation Customer engagement

Ovoko used Omnisend to boost its omnichannel marketing. Automations now drive 60% of email marketing revenue. Push notifications account for... 20% of total revenue. Ovoko saw 1.9x revenue growth from 2023 to 2024. The team reduced manual work with real-time segmentation and automation. Omnisend helped Ovoko stay top of mind and engage customers across channels.

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