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Retail Case Studies and Customer Success Stories with omnisend

 

Verpakgigant - Retail - Small

Netherlands

Omnisend helped Verpakgigant boost their B2B email marketing. Abandoned cart automation achieved a 46.4% open rate and recovered €25K from... 147 orders. Google reviews grew by 1500%, reaching over 240 reviews with a 4.9/5 rating. Post-purchase follow-ups and targeted B2B campaigns increased engagement and revenue. Omnisend made email a key sales channel for Verpakgigant.

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Vape Superstore - Retail - Medium

London, UK

Omnisend helped Vape Superstore boost their signup rate from 18% to 32% after switching from Klaviyo. The company combined email... and SMS marketing to reach more mobile users, with 80% of their website traffic coming from mobile devices. Vape Superstore found Omnisend's pricing and 24/7 support superior to their previous provider. Multi-step forms and automation workflows made it easy to collect customer data and launch campaigns. SMS campaigns for sales, launches, and rewards were quick to set up and well received by customers.

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Vagari Bags - Retail - Small

Newport Pagnell, UK

Omnisend helped Vagari Bags boost email open rates to 50% and achieve a 1:121 ROI on SMS campaigns. The brand shifted... from product pitches to storytelling, building a community through engaging content. SMS marketing delivered 6-7% click rates and became key for launches and offers. Omnisend's support and automation tools made campaign management easier for the small team. Vagari Bags now uses both email and SMS to connect with customers and grow their brand.

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Snatcher Online - Retail - Small

South Africa

Omnisend helped Snatcher Online recover over $120,000 in revenue using cart recovery automation. The retailer switched from Mailigen to Omnisend... for better integration with BigCommerce and advanced automation features. Snatcher Online saw a 50% open rate and a 19.8% click rate on their first campaign. Automation workflows increased their revenue by 74%. The team found Omnisend easy to set up and effective for customer retention.

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Silver Street Jewellers - Retail - Small

Saskatoon, Canada

Omnisend helped Silver Street Jewellers move from offline to online sales during the pandemic. In the first three months, they... made $100K online, with 60% of income from email marketing. They used SMS, email automation, and Facebook retargeting to re-engage customers. Abandoned cart revenue-per-email rose by 3,762%. Email marketing became their main revenue source, driving rapid growth and new market opportunities.

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SM Global Shop - Retail - Small

California, USA

Omnisend helped SM Global Shop boost email marketing revenue with automation. Automated emails now drive 48% of Omnisend sales, while... making up just 5% of sends. The lost customer win-back automation converts at 52%. The SMBassador invite email earns $5.84 per send. Segmentation and A/B testing improved open rates and sales. Omnisend's tools also doubled their subscriber list to 400,000 in one year.

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B-Wear Sportswear - Retail - Medium

Ohio, USA

Omnisend helped B-Wear Sportswear track 40% of company sales from email marketing. The BigCommerce integration gave clear data on which... campaigns drove revenue. Their welcome series achieved a 66% conversion rate and a 390% jump in sales per email after increasing the signup discount. SMS campaigns paid for almost two years of Omnisend in just six months. Automated workflows, including abandoned cart and browse abandonment, delivered a 15% increase in recovered revenue and a 47.59% conversion rate. The marketing team uses Omnisend daily to test, segment, and optimize campaigns.

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Baking Steel - Retail - Small

Massachusetts, USA

Omnisend helped Baking Steel boost email marketing results after switching from Mailchimp. The team saw a 214% higher revenue-per-email for... post-purchase campaigns and 27% of total email revenue now comes from cart abandonment. Welcome series emails earned $10–$15 per email. Omnisend’s Shopify integration, automation, and reporting gave Baking Steel real-time visibility and targeted messaging. The small team now generates 33% of email revenue from automated emails, with strong support from Omnisend’s experts.

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Amundsen Sports - Retail - Small

Oslo, Norway

Omnisend helped Amundsen Sports boost sales with automated email marketing. Nearly 30% of Omnisend-driven sales come from automations. Order confirmation... emails alone generate 16.7% of yearly revenue and have a 32% conversion rate. Abandoned cart emails see a 57% conversion rate and a 1,598% lift in revenue-per-email over promos. The team switched from Mailchimp to Omnisend for easier template building and better automation.

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123Presets - Retail - Small

Vilnius, Lithuania

Omnisend helped 123Presets fix email deliverability issues after switching from Mailchimp. The team set up new subdomains and improved sender... reputation with targeted campaigns. Automation workflows and signup forms were enabled. Revenue doubled and click rates increased by 600%. Open rates rose by 62.3%. 123Presets built a strong sender reputation before Black Friday.

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Salomon Japan - Retail - Large

Tokyo, Japan

Omnisend helped Salomon Japan engage over 130,000 subscribers with targeted email campaigns. The team achieved a 45% open rate and... a 1.4% click rate per campaign. Each campaign generated an average revenue of ¥1,900,000. Salomon Japan used smart segmentation and automation to personalize messages and grow loyalty. A/B testing and localization improved campaign effectiveness and customer engagement.

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Pasignia - Retail - Small

Melbourne, Australia

Omnisend helped Pasignia, a Melbourne-based ecommerce brand, grow revenue by 25%. Pasignia switched from an overpriced ESP to Omnisend with... help from Ecommerce Boost. The migration was smooth, with no data loss or downtime. Email automations, SMS, and push notifications were rebuilt for better retention. Campaigns launched 50% faster and open rates reached 55%. Pasignia saved money and saw higher engagement across channels.

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Ovoko - Retail - Medium

Vilnius, Lithuania

Ovoko used Omnisend to boost its omnichannel marketing. Automation now drives 60% of Ovoko's email marketing revenue. Push notifications account... for 20% of total revenue. From 2023 to 2024, Ovoko saw 1.9x revenue growth and a 3.5x increase in messages sent. Omnisend helped Ovoko reduce manual work and improve customer engagement.

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Organic Aromas - Retail - Small

USA

Omnisend helped Organic Aromas boost newsletter signups by 150%. The team invested just one hour using Omnisend’s email capture tools.... They tested exit-intent, immediate, and click-triggered popups. The immediate popup alone captured 135 new subscribers in one week. Overall, the experiment brought in 661 new leads and 40 extra orders.

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Kate Backdrop - Retail - Medium

SuZhou, China

Omnisend helped Kate Backdrop achieve a 1:300 ROI with omnichannel marketing. The company switched from Mailchimp and Klaviyo to Omnisend... for better automation, global SMS, and push notifications. They saw an 87% open rate for post-purchase automation and a 62% view rate for push notifications. Flash sales and personalized workflows boosted engagement and revenue. Segmentation features saved time and optimized campaign costs.

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Island Olive Oil Company - Retail - Small

Honolulu, USA

Omnisend helped Island Olive Oil Company boost ecommerce while keeping a boutique feel. Automated emails now drive 39% of their... marketing revenue. In just eight months, automation nearly paid for a full year of Omnisend. Their welcome series saw an 11% conversion rate and a 3,274% lift in revenue per email. Targeted lifecycle campaigns for at-risk customers delivered a 2,710% higher revenue per email. The team uses Omnisend to save time and focus on in-store promotions.

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INGLOT Cosmetics Canada - Retail - Medium

Toronto, Canada

Omnisend helped INGLOT Cosmetics Canada boost revenue-per-message by 2,130% using SMS and email workflows. Abandoned cart push notifications drove a... 4,798% lift in revenue-per-message. The company saw a 117% increase in conversion rates for abandoned cart workflows. Omnisend’s integration with Shopify and their POS system unified customer data for better targeting. INGLOT Canada now connects online and in-store experiences, improving customer retention and engagement.

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Dukier - Retail - Small

Madrid, Spain

Omnisend helped Dukier, a Madrid-based pet accessories retailer, grow its revenue by 525% in three years. Dukier used Omnisend’s automation... and segmentation tools to send personalized, localized campaigns in five languages. Automated emails drove 55% of Omnisend-attributed revenue, with a 48.4% open rate and 2.8% conversion rate. Campaigns contributed 45% of revenue, boosted by precise segmentation and seasonal timing. Dukier kept unsubscribe rates low at 0.36% while increasing average order value from email-acquired customers.

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FiGPiN - Retail - Small

Washington, USA

Omnisend helped FiGPiN automate their email marketing. Automated emails now drive 24% of FiGPiN’s email revenue with just 9% of... total sends. Their abandoned cart emails achieve an 87% conversion rate. The three-part welcome series sees a 22% conversion rate and 63% open rate. FiGPiN grows its list by 1,000 new subscribers monthly using pop-ups. The small team saves time and boosts sales with Omnisend’s automation tools.

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Divatress - Retail - Small

Illinois, USA

Omnisend helped Divatress grow its SMS subscriber list to 70,000 in just 8 months. SMS and email automations now drive... 54% of Omnisend-generated revenue for the wig retailer. Divatress saw close to 20% year-over-year business growth, with 11% attributed to Omnisend automations. SMS campaigns alone drove $123,000 in sales in the first year. The abandoned cart workflow averages a 29% conversion rate, powering 28% of platform-driven revenue.

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The Cake Store - Retail - Small

London, UK

Omnisend helped The Cake Store boost conversions by 32 times after switching from Mailchimp. The Cake Store used Omnisend's product... picker and set up a custom reminder workflow. This workflow generated over $37,000 in email sales. The automation sent timely reminders to customers before special occasions. The Cake Store found Omnisend simple and supportive, making email marketing easier and more effective.

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CA Design - Retail - Small

Dublin, Ireland

Omnisend helped CA Design, a premium Irish furniture retailer, automate its email marketing and grow its list by 10–15% through influencer giveaways. The company achieved... a 5%+ click-through rate and gained over 2,000 new leads from a single campaign. Omnisend's integration with Ecwid allowed CA Design to centralize sales operations and track customer engagement. Automated, segmented emails and A/B testing improved campaign effectiveness. CA Design now handles high-value orders more efficiently and keeps customers engaged for long-term sales.

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Bowy Made - Retail - Small

NSW, Australia

Omnisend helped Bowy Made turn pre-purchase automations into a major revenue driver. Over 70% of Bowy Made's revenue now comes... from automated email flows. The brand saw a five-figure revenue boost in a single month after adding product and browse abandonment automations. Their average open rate for automations is about 52%, and they maintain a 30% return customer rate. Omnisend's automation lets the small team focus on growth while keeping email marketing running in the background.

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Belle Fever - Retail - Small

Sydney, Australia

Omnisend helped Belle Fever boost conversions by 40% using segmentation and personalized email marketing. The jewelry retailer targeted shoppers who... viewed products multiple times but did not buy. Automated, behavior-based emails offered help, product info, and incentives. This approach led to a 52% open rate and a 25% reply rate. Customer satisfaction scores also rose, making this strategy a core part of Belle Fever’s marketing.

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INGLOT Cosmetics Canada - Retail - Large

Omnisend helped INGLOT Cosmetics Canada boost revenue-per-message by 2,130% using SMS and email workflows. Abandoned cart push notifications drove a... 4,798% lift in revenue-per-message. The company saw a 117% increase in conversion rates for abandoned cart workflows with SMS and push. INGLOT integrated Omnisend with their point of sale system to unify customer data. This omnichannel approach improved customer retention and campaign performance.

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Island Olive Oil Company - Retail - Small

Omnisend helped Island Olive Oil Company boost ecommerce while keeping a boutique feel. Automated messages now drive 39% of their... email marketing revenue. The company uses lifecycle stages, welcome series, cart abandonment, and order follow-up SMS. In just 8 months, automation paid for a full year of Omnisend. "At-risk" lifecycle campaigns saw a 2,710% higher revenue-per-email. Island Olive Oil uses Shopify for ecommerce and focuses on customer experience.

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SM Global Shop - Retail - Medium

Omnisend helps SM Global Shop boost email marketing results. Automated emails drive 48% of Omnisend sales but make up only... 5% of sends. The lost customer win-back automation achieves a 52% conversion rate. The SMBassador invite email earns $5.84 revenue per email. The team tests and tweaks campaigns for better performance. SM Global Shop uses Shopify and switched from Klaviyo and Mailchimp.

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Vagari Bags - Retail - Small

Newport Pagnell, UK

Omnisend helped Vagari Bags boost email open rates to 50% and achieve a 1:121 ROI on SMS campaigns. The brand shifted... from product pitches to storytelling, building a community through engaging content. SMS marketing delivered 6-7% click rates and became key for launches and offers. Omnisend's support and automation features made campaign management easier for the small team. Vagari Bags now uses both email and SMS to connect with customers and grow their brand.

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Salomon Japan - Retail - Large

Tokyo, Japan

Omnisend helped Salomon Japan achieve ¥1. 9M revenue per email campaign. The team engages over 130,000 subscribers with targeted, localized...campaigns. They maintain a 45% open rate and a 1.4% click rate. Smart segmentation and automation drive loyalty and sales. A/B testing and content review improve campaign results. Omnisend integrates easily with Shopify and their loyalty system.

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Dukier - Retail - Small

Madrid, Spain

Omnisend helped Dukier, a Madrid-based pet accessories brand, grow its revenue by 525% in three years. Dukier used Omnisend's automation... and segmentation tools to send personalized, localized campaigns in five languages. Automated emails drove 55% of Omnisend-attributed revenue, with a 48.4% open rate and 2.8% conversion rate. Campaigns contributed 45% of revenue, boosted by precise segmentation and seasonal timing. Dukier kept unsubscribe rates low at 0.36% while increasing average order value from email-acquired customers.

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Bowy Made - Retail - Small

NSW, Australia

Omnisend helped Bowy Made turn pre-purchase automations into a major revenue driver. Over 70% of Bowy Made's revenue now comes... from automated email flows. The brand saw a five-figure revenue boost in a single month after adding product and browse abandonment automations. Their average open rate for automations is about 52%, and they maintain a 30% return customer rate. Omnisend's automation lets the small team focus on growth while keeping marketing consistent and personal.

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CA Design - Retail - Small

Dublin, Ireland

Omnisend helped CA Design, a premium Irish furniture retailer, automate its email marketing and grow its list by 10–15% through influencer giveaways. The company achieved... a 5%+ click-through rate and gained over 2,000 new leads from a single campaign. Omnisend’s integration with Ecwid allowed CA Design to centralize sales operations and track customer engagement. Automated, segmented emails and A/B testing improved campaign effectiveness. CA Design now handles high-value orders more efficiently and keeps customers engaged for long-term sales.

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Marketing and Advertising Case Studies and Customer Success Stories with omnisend

 

Vyber Media - Marketing And Advertising - Small

New York, USA

Vyber Media used Omnisend to drive $1. 5M in annual revenue for a client. The agency grew the client's email...list from 15,000 to 146,000 and SMS list from 0 to 30,000 in two years. Omnisend's automation and segmentation tools helped achieve over 55% year-over-year revenue growth. Fast customer support and unified platform features enabled Vyber Media to deliver strong marketing results. The agency relied on Omnisend for scalable, data-driven campaigns.

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VANHA Digital - Marketing And Advertising - Small

Cape Town, South Africa

Omnisend helped VANHA Digital drive 35% of a client's total revenue through email marketing. The agency used Omnisend's automation and... A/B testing features to build key email flows and grow the client's list. VANHA Digital's client now gets over 600 orders per month from email alone. The Omnisend Partner Program gave the agency strong support and resources. VANHA Digital relies on Omnisend for most of its clients' retention strategies.

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Team Rhino Marketing Consultants - Marketing And Advertising - Small

Dubai, United Arab Emirates

Omnisend helped Team Rhino Marketing Consultants, a Dubai-based agency, drive over 800k AED in sales for their client Basic Abaya. The agency used... Omnisend’s automation tools to engage customers, recover abandoned carts, and boost online sales. They achieved a 54% open rate for automated emails. Abandoned cart automation was key to their success. Omnisend’s support and features set it apart from other email marketing platforms.

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STRAT agency - Marketing And Advertising - Small

Madrid, Spain

STRAT agency switched from Klaviyo to Omnisend to help its clients save money and boost results. Clients now pay 2-3... times less each month for email marketing. With Omnisend, 45-54% of total revenue for some clients comes from email, and a third of that is from automations. STRAT agency found Omnisend easy to use and praised its strong support. The agency saw higher ROI for its clients after the migration.

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Ag3ncy - Marketing And Advertising - Small

Los Angeles, USA

Ag3ncy used Omnisend to fix email deliverability and boost sales. They warmed up their email domain and reached nearly a... million subscribers. Their open rate hit 34.12% and they saw a 300% sales increase in one week. Ag3ncy generated over $67,000 in sales with an average order value of $161.12. The agency used manual email warm-up and daily campaigns to drive results.

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Reptil - Marketing And Advertising - Small

Mexico

Omnisend helped Reptil, a Mexican marketing agency, improve their client's abandoned cart email workflow. By removing discounts from the first... emails and using conditional discounting later, Reptil saw a 25% increase in average order value and a 7% jump in revenue. The campaign achieved a 26.9% open rate and a 1.9% click rate. Most conversions happened before any discount was offered, showing the power of personalized reminders. The workflow used Omnisend's automation and A/B testing features.

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Piceci Services - Marketing And Advertising - Small

Milan, Italy

Omnisend helped Piceci Services boost email marketing revenue by 4x for its ecommerce clients. The agency used Omnisend’s automation tools... to set up targeted campaigns and flows. Automated emails now generate 25% of total email marketing revenue. The Gin Way, a client, saw a 54.71% customer return rate and a 55% increase in subscriptions. Omnisend’s support and features made campaign management simple and effective.

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Propel Agency - Marketing And Advertising - Small

London, UK

Propel Agency used Omnisend to help ecommerce brands boost sales by 40%. The agency saw an 85% increase in revenue... per campaign and a 28% rise in revenue from automations. Propel migrated clients from other platforms to Omnisend for better integration and support. One client gained £51,300 in extra revenue in 9 months after switching. Propel manages over 25 brands, focusing on email and SMS marketing for growth.

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MDigital - Marketing And Advertising - Small

Vilnius, Lithuania

Omnisend helped MDigital automate complex retail workflows for a leading cycling retailer. MDigital built a custom API integration to sync... Lightspeed POS and online store data with Omnisend. This enabled real-time customer messaging, unified profiles, and automated service reminders. The solution drove 70% open rates, 15-30% click-through rates, and reactivated 422 contacts before the holidays. Staff saved hours each week by eliminating manual messaging.

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May the Growth be with You - Marketing And Advertising - Small

London, UK

Omnisend helped May the Growth be with You triple the average click rate for their clients’ welcome emails. The agency used... zero-party data in welcome automations to achieve a 17.97% click rate and a 68.8% click-to-order rate. Revenue per email reached £4.61, with an average product price of £15. The strategy was successfully repeated for four clients, showing strong results in email marketing automation. Personalized content and targeted offers drove higher engagement and conversions.

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Invisible Brands - Marketing And Advertising - Small

Germany

Omnisend helped Invisible Brands, a German digital marketing agency, generate over €370,000 in just 10 minutes for their client using a limited drop strategy. The campaign achieved... a 57% open rate and a 31% click rate from 30,774 TikTok leads. Invisible Brands used Omnisend's signup forms, email campaigns, and automations to drive engagement and sales. The approach also increased customer lifetime value and repeat purchases. The agency's focus on design and segmentation contributed to the campaign's success.

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Invisible Brands - Marketing And Advertising - Small

Bielefeld, Germany

Invisible Brands, a digital marketing agency in Germany, used Omnisend to help DTC fashion brands grow. They earned $500,000 profit... from email marketing for one client. The agency gained 10,000 new contacts in seven days using Omnisend landing pages and TikTok ads. Omnisend's platform made campaign building easy and improved client engagement. Fast customer support and the Partner Portal helped manage multiple brands efficiently.

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Enflow Digital - Marketing And Advertising - Small

Enflow Digital used Omnisend and Smile. io to send loyalty point reminders for a B2C ecommerce brand. The campaign targeted...loyal customers who had not shopped in 45 days. Personalized emails showed each customer’s points balance and encouraged purchases. The workflow achieved a 69.87% open rate, 12.23% click rate, and generated over $28,371 in sales in five months. This approach proved that timely, data-driven reminders can boost engagement and revenue.

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Enflow Digital - Marketing And Advertising - Small

Vilnius, Lithuania

Enflow Digital used Omnisend to overhaul a client's email marketing. They reactivated automations and improved segmentation. Monthly revenue grew from... $150K to $250K in a few months. Automation-driven revenue reached $61K per month. The client’s subscriber list doubled to 114K in a year. Enflow’s data-driven approach led to high engagement and sustainable growth.

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Enflow Digital - Marketing And Advertising - Small

Enflow Digital used Omnisend to run educational email campaigns for its clients. The campaign achieved a 46% open rate and... a 0.77% click rate. It generated over $10,713 in sales, doubling the average campaign revenue for the client. The strategy focused on educating customers about gut health products instead of just selling. Educational content helped build trust and increased engagement and conversions.

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Demo Agency - Marketing And Advertising - Small

Vilnius, Lithuania

Omnisend helped Demo Agency boost retention for ecommerce client Daily Spoon. The agency used automation-first lifecycle marketing, including welcome sequences,... cart recovery, and behavior-based segmentation. Daily Spoon achieved a 51.5% open rate and 1.1% click rate. The team sent 351,000 fewer emails while keeping engagement high. Automation flows now drive steady monthly revenue and support long-term brand growth.

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CLVmaxers - Marketing And Advertising - Small

London, UK

CLVmaxers used Omnisend to build high-converting email and SMS systems for ecommerce brands. They achieved a 52% open rate and... a 7.5% conversion rate on welcome automations, generating over 1,000 first-time orders in 12 months. Omnisend’s segmentation and automation tools helped CLVmaxers improve deliverability and drive consistent revenue. The agency layered campaigns and SMS to boost customer lifetime value. Fast support and intuitive features made Omnisend their go-to platform for retention marketing.

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CLVmaxers - Marketing And Advertising - Small

USA

Omnisend helped CLVmaxers, a boutique email marketing agency, revive a wellness equipment client's email strategy. By cleaning up the email... list and focusing on engaged subscribers, open rates jumped from 20% to 45-47%. Click-through rates on automations reached 13.9%. The client generated CA$207,748 in revenue. Smart segmentation and simplified automation flows fixed deliverability issues and boosted engagement.

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Byte Digital - Marketing And Advertising - Small

Istanbul, Turkey

Omnisend helped Byte Digital turn email into a major revenue channel in Turkey. Byte Digital used Omnisend’s automation and segmentation... tools to drive ₺75.4M in store revenue for a client. 68% of Omnisend-attributed revenue came from automated workflows like welcome sequences and abandoned cart flows. Segmentation led to 95.4% of channel revenue from targeted campaigns. Push notifications added another ₺1.1M. Omnisend’s no-code builder and Shopify integration enabled fast execution and strong results.

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BMO Media - Marketing And Advertising - Small

Los Angeles, USA

Omnisend helped BMO Media transform Grez Way's marketing. They sent 387,000 fewer messages and still increased open rates by 25%.... Click rates rose by 8%. The placed order rate improved by 0.35%. In just two months, BMO Media generated $1.5M in extra revenue for Grez Way. Omnisend's segmentation and automation tools made this possible.

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Blue Drop Studio - Marketing And Advertising - Small

London, UK

Omnisend helped Blue Drop Studio boost email revenue for their client SUIHE Jewelry by 435% in just 30 days. Blue Drop Studio... used Omnisend to set up automated email flows, including welcome, purchase recovery, post-purchase, and winback. The welcome flow alone generated $6.4K in revenue. All flows were mobile-first and matched the brand’s style. SUIHE Jewelry saw 70 orders placed via automation, with no extra paid campaigns needed.

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Vyber Media - Marketing And Advertising - Small

New York, USA

Vyber Media used Omnisend to drive $1. 5M in annual revenue for a client. The agency grew the client's email...list from 15,000 to 146,000 and SMS list from 0 to 30,000 in two years. Omnisend's automation and segmentation tools helped achieve over 55% year-over-year revenue growth. Fast customer support and unified platform features enabled Vyber Media to deliver strong results. Email became a core revenue driver for the client.

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Enflow Digital - Marketing And Advertising - Small

Vilnius, Lithuania

Enflow Digital used Omnisend to help a client boost monthly revenue from $150K to $250K in a few months. The agency audited... and revamped the client’s email marketing, reactivating automations and improving segmentation. They rebuilt workflows, added new subscriber popups, and integrated campaigns across channels. Automation-driven revenue grew to $61K per month, and the client’s database doubled to 114K contacts. Omnisend became a key revenue driver for the client.

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Blue Drop Studio - Marketing And Advertising - Small

London, UK

Omnisend helped Blue Drop Studio boost email revenue for their client SUIHE Jewelry by 435% in just 30 days. The agency replaced... a basic email setup with six automated flows, including welcome, purchase recovery, post-purchase, and winback. The welcome flow alone generated $6.4K in revenue. All flows were mobile-first and matched the brand’s style. Blue Drop Studio used Omnisend’s automation and segmentation features to drive 70 orders through automation, without extra paid campaigns.

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Apparel & Fashion Case Studies and Customer Success Stories with omnisend

 

Rachel Riley - Apparel & Fashion - Small

London, UK

Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77. 33% year-over-year. The brand used Omnisend's automation,...email, and SMS campaigns to drive 48.1% of total store revenue during BFCM. Automations made up 46% of Omnisend-driven revenue. Rachel Riley switched from other platforms to Omnisend for better features and transparent pricing. The team used real-time reporting to optimize campaigns and build customer loyalty.

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Naked & Famous Denim - Apparel & Fashion - Small

Quebec, Canada

Omnisend helped Naked & Famous Denim boost email marketing results after switching from Mailchimp. Automated emails now drive a 24%... conversion rate and nearly 20% of email revenue. Their abandoned cart series saw a 4400% lift in revenue per email, with a 38% conversion rate. Customer feedback emails generated a 3190% increase in revenue per email. Omnisend’s Shopify integration and expert support made campaigns easier and more effective.

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LEVEL8 - Apparel & Fashion - Medium

New York, USA

LEVEL8 used Omnisend to run a four-stage Black Friday and Cyber Monday campaign. They switched from a limited plugin to... Omnisend for better email and SMS automation. The campaign drove a $223 return for every $1 spent, with $266,417 in revenue attributed to Omnisend. Average order value rose by 10–15% during key phases. Click-through rates increased by over 20% with urgency messaging and creative design.

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La Machine Cycle Club - Apparel & Fashion - Small

Netherlands

Omnisend helped La Machine Cycle Club achieve a 64% open rate and 7% click rate for automated email campaigns. The brand used... creative, community-driven content and timed emails around major cycling events. Segmentation and automation allowed them to reward loyal subscribers and boost Black Friday results. La Machine focused on sending emails when cyclists are most engaged, making campaigns feel personal and timely. Their approach blends storytelling, design, and smart automation for high-impact email marketing.

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Kerrits - Apparel & Fashion - Small

Washington, USA

Omnisend helped Kerrits boost revenue-per-email by 50%. The team used Omnisend to automate promotional, cart abandonment, and welcome emails. Automated... messages now drive 23% of email sales, while making up less than 4% of sends. Welcome and cart abandonment emails each earn over $6.50 per email. Kerrits saw a 1600% lift in revenue-per-email for automated messages compared to promotional emails.

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Gamehide - Apparel & Fashion - Small

Lakeville, USA

Gamehide switched from Mailchimp to Omnisend to improve marketing automation. They needed better segmentation and automation tools for their Shopify... store. With Omnisend, Gamehide achieved a 7.7% conversion rate for new subscriber welcome automations. Their abandoned cart emails see open rates above 49% and a 6.66% click-through rate. Push notifications average a 7% click rate and 3.1% conversion. Gamehide also uses QR code giveaways to drive 5,700 new email signups each year.

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B-Wear Sportswear - Apparel & Fashion - Medium

Omnisend helped B-Wear Sportswear track which online sales came from marketing emails. The company switched from Constant Contact to Omnisend... for better integration with BigCommerce. Omnisend now drives 40% of all company sales. The welcome series has a 66% conversion rate. Six months of SMS sales paid for almost two years of Omnisend. B-Wear uses email and SMS automation to boost results.

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Rachel Riley - Apparel & Fashion - Small

London, UK

Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77. 33% year-over-year. The brand used Omnisend’s email,...SMS, and automation tools to drive 48.1% of total store revenue during BFCM. Automations accounted for 46% of Omnisend-driven revenue. Rachel Riley switched from Constant Contact and Klaviyo to Omnisend for better features and transparent pricing. The team used real-time reporting to optimize campaigns and build customer loyalty.

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Naked & Famous Denim - Apparel & Fashion - Small

Quebec, Canada

Omnisend helped Naked & Famous Denim boost email marketing results after switching from Mailchimp. Automated emails now drive a 24%... conversion rate and nearly 20% of email revenue. Their abandoned cart series saw a 4400% lift in revenue per email and a 38% conversion rate. Customer feedback emails generated a 3190% increase in revenue per email and a 20% conversion rate. Omnisend's Shopify integration and expert support made campaign management easier and more effective.

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Gamehide - Apparel & Fashion - Small

Lakeville, USA

Gamehide switched from Mailchimp to Omnisend to improve marketing automation. They needed better segmentation and automation tools for their Shopify... store. With Omnisend, Gamehide achieved a 7.7% conversion rate on welcome automations and a 45% average open rate. Push notifications reached a 7% click rate. Annual giveaway campaigns using QR codes drive about 5,700 new email signups. Gamehide values Omnisend’s seamless integration and responsive support.

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Consumer Electronics Case Studies and Customer Success Stories with omnisend

 

FLEXTAIL - Consumer Electronics - Medium

Shanghai, China

FLEXTAIL used Omnisend to automate lifecycle marketing. They mapped customer journeys and built custom workflows. Their welcome automation drove $235K... in sales from 3,102 orders. The team achieved $75.73 revenue per order and $0.52 per message sent. Segmentation and winback rules kept engagement high with a 60% open rate on a 150K+ subscriber list.

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Creality - Consumer Electronics - Large

Shenzhen, China

Omnisend helped Creality recover over €560,000 in sales with abandoned cart automation. The email campaigns achieved a 54% open rate... and an 8% click rate. Creality increased its repurchase rates by 54% and grew European sales by 18%. The team used A/B testing and personalized content to boost engagement. Omnisend's integration with Shoplazza made setup and optimization easy.

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Financial Services Case Studies and Customer Success Stories with omnisend

 

SAVY - Financial Services - Small

Vilnius, Lithuania

Omnisend helped SAVY, a peer-to-peer lending platform in Lithuania, double its loan conversions. SAVY used Omnisend's email and SMS marketing... tools to send helpful information to clients. The company achieved over a 30% average email open rate and saved €400 per month. Omnisend's automation and segmentation features made campaigns more targeted and efficient. SAVY now plans to add push notifications to further improve customer engagement.

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SAVY - Financial Services - Small

Vilnius, Lithuania

Omnisend helped SAVY, a peer-to-peer lending platform, double its loan conversions. SAVY used Omnisend's email and SMS marketing tools to... send helpful information to clients. The company achieved over a 30% average email open rate and saved €400 per month. Omnisend's automation and segmentation features improved campaign targeting. SAVY now plans to add push notifications for even better customer engagement.

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Food & Beverages Case Studies and Customer Success Stories with omnisend

 

To’ak Chocolate - Food & Beverages - Small

Quito, Ecuador

Omnisend helped To’ak Chocolate boost email-generated revenue by 460%. The company used automated email series to share its brand story... and engage new subscribers. Automated emails now drive 39% of their email revenue, with a welcome series achieving an 18% conversion rate. Abandoned cart emails saw a 44% conversion rate and 2,195% more revenue per email than promotions. To’ak Chocolate shifted email from an afterthought to a key sales channel.

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The Cake Store - Food & Beverages - Small

London, UK

Omnisend helped The Cake Store boost email conversions by 32x using a custom reminder automation. The workflow targeted seasonal shoppers... and generated $37,000 in email sales over two years. The Cake Store achieved a 43.07% open rate and a 4.73% click rate. The Product Picker feature made it easy to add best-selling cakes to emails. This approach built customer loyalty without spamming subscribers.

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Real Estate Case Studies and Customer Success Stories with omnisend

 

AcreValue - Real Estate - Medium

Ithaca, USA

AcreValue used Omnisend to fix major email deliverability problems. Their open rates jumped from 5% to 70% after restoring domain... reputation and moving to a dedicated IP. Click rates increased fivefold, and website traffic from email grew by 10%. Omnisend's segmentation and sunset automation helped re-engage nearly 10% of inactive subscribers. The marketing team credits Omnisend's support and features for these fast, measurable results.

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AcreValue - Real Estate - Medium

Ithaca, USA

AcreValue used Omnisend to fix major email deliverability problems. Their open rates jumped from 5% to 70% after restoring domain... reputation and moving to a dedicated IP. Click rates increased fivefold, and website traffic from email grew by 10%. Omnisend's segmentation and sunset automation helped re-engage nearly 10% of inactive subscribers. The marketing team credits Omnisend's support for these fast, measurable results.

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Consumer Goods Case Studies and Customer Success Stories with omnisend

 

FiGPiN - Consumer Goods - Small

USA

Omnisend helped FiGPiN recover over $106,000 in sales with automated product abandonment workflows. FiGPiN used Omnisend to send targeted emails... and SMS to customers who left products in their carts. The campaign reached 95,631 contacts, achieving a 53.7% open rate and a 7.76% click rate. Automated emails outperformed promotions, with 34% higher open rates and 105% higher conversion rates. FiGPiN’s small team used Omnisend to boost sales and keep customers engaged.

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Automotive Case Studies and Customer Success Stories with omnisend

 

Ovoko - Automotive - Medium

Vilnius, Lithuania

Ovoko used Omnisend to boost its omnichannel marketing. Automations now drive 60% of email marketing revenue. Push notifications account for... 20% of total revenue. Ovoko saw 1.9x revenue growth from 2023 to 2024. The team reduced manual work with real-time segmentation and automation. Omnisend helped Ovoko stay top of mind and engage customers across channels.

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Sports Case Studies and Customer Success Stories with omnisend

 

Žalgiris Kaunas - Sports - Medium

Kaunas, Lithuania

Omnisend helped Žalgiris Kaunas, a leading Lithuanian basketball club, transform its fan engagement. The club unified data from multiple platforms... and automated its marketing. In just over a year, they gained 11,000 new email subscribers and 9,000 SMS subscribers. Omnisend drove 39% of their ecommerce revenue through email and SMS campaigns. Personalized messages and automation deepened fan relationships and boosted sales.

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