Telecommunications Case Studies and Customer Success Stories with NEON-dX

A Leading Telco - Telecommunication

Flytxt's Retention Accelerator SaaS helped a leading telco revive data usage among dormant customers. The AI solution achieved 83% accuracy and 74% precision. The telco saw a 9.2% increase in monthly... data usage. Monthly data revenue grew by 3.8%. Monthly ARPU increased by 2.7%. This shows strong results for customer reactivation and revenue growth.

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A major African Telco - Telecommunication

Flytxt’s AI helped a major African Telco increase offer uptake on inbound digital touchpoints. The company used Flytxt’s solution to improve customer engagement. They saw a 61% increase in offer upta...ke. BTL revenue grew by 56%. Repeat purchases increased by 25%. The results show strong business impact from using Flytxt’s AI.

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A leading APAC Telco - Telecommunication

Flytxt’s CVM SaaS helped a leading APAC Telco launch a loyalty program. The goal was to boost digital engagement. The solution led to a 50% drop in inactivity compared to other app users. 29% of loya...lty offers were redeemed. The company saw a 2% uplift in monthly ARPU.

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A leading Telco in East Africa - Telecommunication

Flytxt’s AI helped a leading Telco in East Africa improve upsell and cross-sell campaigns. The company used Flytxt’s AI to boost business outcomes. The net conversion rate doubled in one month. Uniqu...e target conversions increased by 70% in the same period. The solution focused on campaign performance and customer engagement.

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A leading 4G service provider - Telecommunication

Flytxt's packaged CVM cloud solution helped a leading 4G service provider improve customer retention. The company deployed and integrated the solution in under 4 weeks. They saw a 7X increase in micr...o segmented retention. Monthly retention improved by 8%. The solution focused on customer value management and retention acceleration.

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A major Asian Telco - Telecommunication

Flytxt's autonomous AI helped a major Asian Telco improve live marketing campaign performance. The AI-powered recommendations generated an extra $36,000 per month from 20% of the customer base. Campa...igns recommended by AI saw 44% higher net conversions than other campaigns. The solution focused on optimizing real-time marketing and customer engagement. This led to better results and increased revenue for the telco.

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A global MVNO - Telecommunications

Flytxt’s AI was added to a global MVNO’s MarTech platform. The AI gave insights to improve upsell, cross-sell, and retention campaigns on Salesforce Marketing Cloud. The solution was used in a major ...European market. The company saw an extra $150,000 in revenue in the first month after using Flytxt’s AI.

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Telco and partner - Telecommunication

Flytxt's Privacy-Preserving Analytics helped a Telco and its partner work together to grow their digital business. The solution predicted customer churn with 86% accuracy. This was better than the cl...ient's own model, which had a precision range of only 70% to 80%. The analytics enabled better collaboration and improved business results.

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Telco - Telecommunications

Flytxt helped Telco improve B2B lead generation. The solution used data-driven insights and omni-channel engagement. Leads were sent quickly to the CRM for better sales follow-up. Customer engagement... became more streamlined. Telco also improved upsell and cross-sell results.

Read more →

An Asian MVNO - Telecommunication

Flytxt helped an Asian MVNO upgrade postpaid contracts for its customers. The goal was to increase overall Customer Lifetime Value. The solution led to an 8% unique monthly conversion rate for plan u...pgrades. Email campaigns achieved a 68% open rate. The company saw a 2% increase in postpaid customer lifetime value.

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Telco Group - Telecommunication

Flytxt's AI-driven cross-selling solution helped Telco Group increase fixed and broadband revenue by 20% across four markets. The solution enabled best-fit plan recommendations and omni-channel promo...tions. Telco Group sold 98,000 home segment products and gained $585,000 in additional revenue. The AI solution contributed 20% of total revenue from the home segment. This case shows the impact of AI on telecom sales and customer engagement.

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A Leading Telco - Telecommunication

Flytxt's Retention Accelerator SaaS helped a leading telco revive data usage among dormant customers. The AI solution achieved 83% accuracy and 74% precision. The telco saw a 9.2% increase in monthly... data usage. Monthly data revenue grew by 3.8%. Monthly ARPU increased by 2.7%. This shows strong results for customer reactivation and revenue growth.

Read more →

A major African Telco - Telecommunication

Flytxt’s AI helped a major African Telco increase offer uptake on inbound digital touchpoints. The company used Flytxt’s solution to improve customer engagement. They saw a 61% increase in offer upta...ke. BTL revenue grew by 56%. Repeat purchases increased by 25%. The results show strong business impact from using Flytxt’s AI.

Read more →

A leading APAC Telco - Telecommunication

Flytxt’s CVM SaaS helped a leading APAC Telco launch a loyalty program. The goal was to boost digital engagement. The solution led to a 50% drop in inactivity compared to other app users. 29% of loya...lty offers were redeemed. The company saw a 2% uplift in monthly ARPU.

Read more →

A leading Telco in East Africa - Telecommunication

Flytxt’s AI helped a leading Telco in East Africa improve upsell and cross-sell campaigns. The company used Flytxt’s AI to boost business outcomes. The net conversion rate doubled in one month. Uniqu...e target conversions increased by 70% in the same period. The solution focused on campaign performance and customer engagement.

Read more →

A leading 4G service provider - Telecommunication

Flytxt's packaged CVM cloud solution helped a leading 4G service provider improve customer retention. The company deployed and integrated the solution in under 4 weeks. They saw a 7X increase in micr...o segmented retention. Monthly retention improved by 8%. The solution focused on customer value management and retention acceleration.

Read more →

A major Asian Telco - Telecommunication

Flytxt's autonomous AI helped a major Asian Telco improve live marketing campaign performance. The AI-powered recommendations generated an extra $36,000 per month from 20% of the customer base. Campa...igns recommended by AI saw 44% higher net conversions than other campaigns. The solution focused on optimizing real-time marketing and customer engagement. This led to better results and increased revenue for the telco.

Read more →

A global MVNO - Telecommunications

Flytxt’s AI was added to a global MVNO’s MarTech platform. The AI gave insights to improve upsell, cross-sell, and retention campaigns on Salesforce Marketing Cloud. The solution was used in a major ...European market. The company saw an extra $150,000 in revenue in the first month after using Flytxt’s AI.

Read more →

Telco and partner - Telecommunication

Flytxt's Privacy-Preserving Analytics helped a Telco and its partner work together to grow their digital business. The solution predicted customer churn with 86% accuracy. This was better than the cl...ient's own model, which had a precision range of only 70% to 80%. The analytics enabled better collaboration and improved business results.

Read more →

Telco - Telecommunications

Flytxt helped Telco improve B2B lead generation. The solution used data-driven insights and omni-channel engagement. Leads were sent quickly to the CRM for better sales follow-up. Customer engagement... became more streamlined. Telco also improved upsell and cross-sell results.

Read more →

An Asian MVNO - Telecommunication

Flytxt helped an Asian MVNO upgrade postpaid contracts for its customers. The goal was to increase overall Customer Lifetime Value. The solution led to an 8% unique monthly conversion rate for plan u...pgrades. Email campaigns achieved a 68% open rate. The company saw a 2% increase in postpaid customer lifetime value.

Read more →

Telco Group - Telecommunication

Flytxt's AI-driven cross-selling solution helped Telco Group increase fixed and broadband revenue by 20% across four markets. The solution enabled best-fit plan recommendations and omni-channel promo...tions. Telco Group sold 98,000 home segment products and gained $585,000 in additional revenue. The AI solution contributed 20% of total revenue from the home segment. This case shows the impact of AI on telecom sales and customer engagement.

Read more →
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Retail Case Studies and Customer Success Stories with NEON-dX

Leading online retail chain - Retail

Flytxt helped a leading online retail chain boost online sales inquiries. The company used a targeted promotional campaign. The campaign achieved a click-through rate of about 1%. It generated 1,000 ...unique website clicks. This shows the campaign drove real engagement and interest.

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Leading online retail chain - Retail

Flytxt helped a leading online retail chain boost online sales inquiries. The company used a targeted promotional campaign. The campaign achieved a click-through rate of about 1%. It generated 1,000 ...unique website clicks. This shows the campaign drove real engagement and interest.

Read more →

Financial Services Case Studies and Customer Success Stories with NEON-dX

A microlending service provider - Financial Services

Flytxt helped a microlending service provider personalize the onboarding journey for its customers. The solution improved customer engagement and made the onboarding process smoother. As a result, th...e provider saw about an 8% increase in monthly revenue. Timely and relevant engagement also led to more inquiries for short-term loans. This improved the overall customer experience.

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A microlending service provider - Financial Services

Flytxt helped a microlending service provider personalize the onboarding journey for its customers. The solution improved customer engagement and made the onboarding process smoother. As a result, th...e provider saw about an 8% increase in monthly revenue. Timely and relevant engagement also led to more inquiries for short-term loans. This improved the overall customer experience.

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Entertainment Case Studies and Customer Success Stories with NEON-dX

An OTT company - Entertainment

Flytxt helped an OTT company increase multi-content subscriptions using personalized recommendations. The company saw an 18% increase in music streaming. News channel subscriptions grew by 17%. Chat ...activity improved by 15%. Flytxt's solution focused on driving customer engagement and boosting content usage.

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An OTT company - Entertainment

Flytxt helped an OTT company increase multi-content subscriptions using personalized recommendations. The company saw an 18% increase in music streaming. News channel subscriptions grew by 17%. Chat ...activity improved by 15%. Flytxt's solution focused on driving customer engagement and boosting content usage.

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Insurance Case Studies and Customer Success Stories with NEON-dX

A premier insurance company - Insurance

Flytxt AI helped a premier insurance company improve its cross-sell rate. The company used AI-recommended offers to generate twice as many inquiries. Cross-sell conversions increased by 12%. 18% of t...he conversions came from segments that were previously overlooked. The solution focused on best-fit plan recommendations and omni-channel promotion.

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A premier insurance company - Insurance

Flytxt AI helped a premier insurance company improve its cross-sell rate. The company used AI-recommended offers to generate twice as many inquiries. Cross-sell conversions increased by 12%. 18% of t...he conversions came from segments that were previously overlooked. The solution focused on best-fit plan recommendations and omni-channel promotion.

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Internet Case Studies and Customer Success Stories with NEON-dX

A super app company - Internet

Flytxt’s CVM SaaS solution helped a super app company increase repeat usage. The company used the solution to boost daily and monthly active users. In the first three months, daily active users grew ...by 30%. Monthly active users increased by 8%. The solution focused on customer engagement and retention.

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A super app company - Internet

Flytxt’s CVM SaaS solution helped a super app company increase repeat usage. The company used the solution to boost daily and monthly active users. In the first three months, daily active users grew ...by 30%. Monthly active users increased by 8%. The solution focused on customer engagement and retention.

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Other Industry Case Studies and Success Stories with NEON-dX

A fintech company - Fintechs

Flytxt helped a fintech company improve payment behavior of its BNPL customers. The company used analytics and automation to boost customer engagement. This led to an average incremental impact of 8%... per month. Timely and relevant engagement also reduced calls to customer care. The cost of serving customers went down.

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A fintech company - Fintechs

Flytxt helped a fintech company improve payment behavior of its BNPL customers. The company used analytics and automation to boost customer engagement. This led to an average incremental impact of 8%... per month. Timely and relevant engagement also reduced calls to customer care. The cost of serving customers went down.

Read more →