NEON-dX Overview

Neon-dx integrates analytics, AI, and automation into one user-friendly B2C marketing tool. It simplifies intelligent marketing for businesses.

Use Cases

Customers recommend Engagement Management, Lead Analytics, Social Media Analytics, as the business use cases that they have been most satisfied with while using NEON-dX.

Other use cases:

  • Segmentation And Targeting
  • Product Marketing
  • Campaign Analytics
  • Advertisement
  • Inbound Marketing
  • Outbound Marketing
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using NEON-dX.

Other priorities:

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NEON-dX Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Analytics, artificial intelligence and marketing automation for enterprises to do profitable customer engagement...." Peer review from Flytxt

Peer review evidence (same sources as the product rating summary)

"...Analytics, artificial intelligence and marketing automation for enterprises to do profitable customer engagement...." Peer review from Flytxt
"...Intelligent B2C Marketing Automation product with analytics, artificial intelligence and marketing automation packaged into one 'out-of-the-box' solution. ..." B2C Marketing Automation
"...Make use of packaged analytical models, dashboards and exploratory analysis templates purpose-built for marketers to accelerate data to insights and actions for CVM...." B2C Marketing Automation

NEON-dX, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

NEON-dX Customer wins, Customer success stories, Case studies

What solutions does NEON-dX provide for Engagement Management?

What makes NEON-dX ideal for Lead Analytics?

 

IIFL Capital Services Limited - Financial Services - Large

Flytxt News and Press Releases

Mumbai, India

Flytxt has announced a partnership with IIFL Capital Services Limited, a major financial services firm, to leverage Flytxt's Agentic AI solutions. This collaboration aims to drive sustainable growth ...in assets under management (AUM) by enhancing investor engagement through AI-driven investment recommendations.

Read on →
 

Digicel Trinidad and Tobago - Telecommunications - Large

Flytxt Partners with Digicel Trinidad and Tobago to Deploy AI Platform

Port of Spain, Trinidad and Tobago

Flytxt has partnered with Digicel Trinidad and Tobago to deploy its NEON-dX platform, enhancing customer value management with AI-driven capabilities. This deployment supports lifecycle marketing, up...selling, cross-selling, and customer retention, transitioning Digicel from manual operations to a centralized, data-driven model. The collaboration aims to optimize customer lifetime value through personalized and contextual marketing actions.

Read on →
 

Digicel Trinidad & Tobago - Telecommunications - Large

Digicel Trinidad & Tobago adopts Flytxt AI engagement platform

Port of Spain, Trinidad and Tobago

Digicel Trinidad & Tobago has adopted Flytxt's AI engagement platform to enhance customer engagement and improve customer experience. This contract builds on Flytxt's existing relationship with Digic...el, following previous work with another unit, Wizze, to boost revenue generation.

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A leading 4G service provider - Telecommunications - Large

Flytxt used contextual marketing to re-engage inactive foreign resident customers for a leading 4G service provider. The campaign led to a 33% drop in customer churn. It also achieved 8% growth in AR...PU. The solution focused on personalized, real-time interactions. This approach helped stimulate usage among a hard-to-reach segment.

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A leading 4G service provider - Telecommunications - Large

Flytxt helped a leading 4G service provider improve B2B lead generation. The telco used data-driven insights and omni-channel engagement to distribute leads to CRM quickly. This made sales follow-up ...more effective. Customer engagement became more streamlined. The company also improved upsell and cross-sell opportunities. These changes boosted conversions and made customer acquisition more efficient.

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A leading 4G service provider - Telecommunications - Large

Flytxt helped a leading 4G service provider increase usage by 7%. The company used continuous customer engagement to target inactive users. 2.5 million customers opted in for higher value plans in on...e month. The strategy focused on regularizing usage and boosting plan upgrades. This approach improved customer retention and revenue.

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NEON-dX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (19)
Custom Reports

4.72/5 ★

Read Reviews (23)
Analytics

4.67/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (19)
Custom Reports

4.72/5 ★

Read Reviews (23)
Analytics

4.67/5 ★

Read Reviews (25)

Software Failure Risk Guidance

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for NEON-dX

Top Failure Risks for NEON-dX

Flytxt B.V. News

Partnership

Flytxt AI Research Centre Inaugurated, WeekOne Partnership, Intellyx ...

Flytxt has partnered with WeekOne to enhance employee onboarding and engagement using Agentic AI. This collaboration will deliver personalized onboarding, AI-powered self-service, conversational HR assistance, and intelligent workflow automation for organizations in Saudi Arabia, Kuwait, Oman, and Germany. The partnership aims to improve employee experiences across the hire-to-retire lifecycle.

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Awards

Flytxt Receives Frost & Sullivan 2025 Global Company of the Year Recognition in the Agentic AI for Customer Experience Industry

Flytxt has been awarded the 2025 Global Company of the Year Recognition by Frost & Sullivan in the Agentic AI for Customer Experience industry. This accolade highlights Flytxt's innovative AI platform, Niya-X, which enhances customer experience through autonomous decision-making and measurable business outcomes. The recognition underscores Flytxt's leadership in AI technology, strategic execution, and customer engagement.

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Awards

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner Magic Quadrant for AI in CSP Customer and Business Operations

Flytxt has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for AI in CSP Customer and Business Operations for the second consecutive year. Flytxt's AI solutions, including the recently launched Niya-X, enhance customer engagement for CSPs by enabling proactive, context-aware, and autonomous interactions. This recognition underscores Flytxt's role in driving autonomous decision-making and optimizing product offerings and customer engagement.

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Awards

Flytxt Recognized Again in Gartner Magic Quadrant for AI in Telecom

Flytxt Recognized Again in Gartner Magic Quadrant for AI in Telecom

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Flytxt B.V. Profile

Company Name

Flytxt B.V.

Company Website

https://flytxt.ai/

HQ Location

Marconibaan 1D 3439 MR Nieuwegein The Netherlands

Employees

251-500

Social

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Financials

PRIVATE