NEON-dX: Use-Cases, Insights and Reviews | 2025 Cuspera

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Intelligent B2C Marketing Automation integrating seamlessly with the CRM environment

AI Powered

NEON-dX Overview

Neon-dx integrates analytics, AI, and automation into one user-friendly B2C marketing tool. It simplifies intelligent marketing for businesses.

Use Cases

Customers recommend Engagement Management, Lead Analytics, Social Media Analytics, as the business use cases that they have been most satisfied with while using NEON-dX.

Other use cases:

Segmentation And Targeting
Product Marketing
Campaign Analytics
Advertisement
Inbound Marketing
Outbound Marketing
Generation Of New Leads

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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using NEON-dX.

Other priorities:

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NEON-dX Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Analytics, artificial intelligence and marketing automation for enterprises to do profitable customer engagement...." Peer review from Flytxt

NEON-dX, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

NEON-dX Customer wins, Customer success stories, Case studies

What makes NEON-dX ideal for Engagement Management?

What benefits does NEON-dX offer for Lead Analytics?

A Leading Telco - Telecommunication

Flytxt's Retention Accelerator SaaS helped a leading telco revive data usage among dormant customers. The AI solution achieved 83% accuracy and 74% precision. The telco saw a 9.2% increase in monthly... data usage. Monthly data revenue grew by 3.8%. Monthly ARPU increased by 2.7%. This shows strong results for customer reactivation and revenue growth.

A microlending service provider - Financial Services

Flytxt helped a microlending service provider personalize the onboarding journey for its customers. The solution improved customer engagement and made the onboarding process smoother. As a result, th...e provider saw about an 8% increase in monthly revenue. Timely and relevant engagement also led to more inquiries for short-term loans. This improved the overall customer experience.

A fintech company - Fintechs

Flytxt helped a fintech company improve payment behavior of its BNPL customers. The company used analytics and automation to boost customer engagement. This led to an average incremental impact of 8%... per month. Timely and relevant engagement also reduced calls to customer care. The cost of serving customers went down.

A major African Telco - Telecommunication

Flytxt’s AI helped a major African Telco increase offer uptake on inbound digital touchpoints. The company used Flytxt’s solution to improve customer engagement. They saw a 61% increase in offer upta...ke. BTL revenue grew by 56%. Repeat purchases increased by 25%. The results show strong business impact from using Flytxt’s AI.

A leading APAC Telco - Telecommunication

Flytxt’s CVM SaaS helped a leading APAC Telco launch a loyalty program. The goal was to boost digital engagement. The solution led to a 50% drop in inactivity compared to other app users. 29% of loya...lty offers were redeemed. The company saw a 2% uplift in monthly ARPU.

An OTT company - Entertainment

Flytxt helped an OTT company increase multi-content subscriptions using personalized recommendations. The company saw an 18% increase in music streaming. News channel subscriptions grew by 17%. Chat ...activity improved by 15%. Flytxt's solution focused on driving customer engagement and boosting content usage.

NEON-dX Features

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Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.70/5 ★ Read Reviews (19)
Custom Reports	4.72/5 ★ Read Reviews (23)
Analytics	4.67/5 ★ Read Reviews (25)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.70/5 ★ Read Reviews (19)
Custom Reports	4.72/5 ★ Read Reviews (23)
Analytics	4.67/5 ★ Read Reviews (25)

Software Failure Risk Guidance

for NEON-dX

Top Failure Risks for NEON-dX

Flytxt B.V. News

Awards 12/11/2025

Flytxt Receives Frost & Sullivan 2025 Global Company of the Year Recognition in the Agentic AI for Customer Experience Industry

Flytxt has been awarded the 2025 Global Company of the Year Recognition by Frost & Sullivan in the Agentic AI for Customer Experience industry. This accolade highlights Flytxt's innovative AI platform, Niya-X, which enhances customer experience through autonomous decision-making and measurable business outcomes. The recognition underscores Flytxt's leadership in AI technology, strategic execution, and customer engagement.

Awards 29/09/2025

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner Magic Quadrant for AI in CSP Customer and Business Operations

Flytxt has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for AI in CSP Customer and Business Operations for the second consecutive year. Flytxt's AI solutions, including the recently launched Niya-X, enhance customer engagement for CSPs by enabling proactive, context-aware, and autonomous interactions. This recognition underscores Flytxt's role in driving autonomous decision-making and optimizing product offerings and customer engagement.

Awards 28/09/2025

Flytxt Recognized Again in Gartner Magic Quadrant for AI in Telecom

Executive 01/09/2024

Flytxt Appoints Vickram Nagi as Senior Vice President and Head of Global Sales

Flytxt appoints Vickram Nagi as Senior Vice President and Head of Global Sales.

Flytxt B.V. Profile

Company Name

Flytxt B.V.

Company Website

//flytxt.com

HQ Location

Marconibaan 1D 3439 MR Nieuwegein The Netherlands

Employees

251-500

Social

Financials

PRIVATE